We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very helpful staff .”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Great Southern Hotel (GSH) Colombo
Ranked #31 of 51 Hotels in Colombo
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Very helpful staff .”
Reviewed 22 July 2014 via mobile

The staff was extremely helpful.
I have had forgotten a poster in the hotel. They sent it to me via DHl without asking any penny. And God knows how expensive it can be to send it to lebanon.
They upgraded us in another room because the neighbors were very noisy. And they were always pleasant and smiling.
A newly opened hotel that can become very big thanks to its wonderful staff.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eileen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSH Colombo G, General Manager at Great Southern Hotel (GSH) Colombo, responded to this review, 24 July 2014
Greetings from GSH Colombo...!
Thank you for your valuable time commenting on our hotel.

We are pleased to hear you enjoyed your stay at the hotel. I will definitely convey and share this comment with my team on your most encouraging feedback.

We hope top serve you once again in your future visits to Sri Lanka and GSH Colombo.

Best Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

177 reviews from our community

Traveller rating
    41
    81
    36
    5
    14
See reviews for
21
72
16
22
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 July 2014

Worst experience ever. Rooms are very small.Rates are $ 100 above but these rooms not even worth $50. Don't ever choose this place. There no proper parking places. Security people there don't even know how to drive to park our vehicle we had drive other guests cars and move here and there to park our vehicle.Electricity went off every time we try to plug adopters. Washroom had water drain problem. waste of money and don't choose this place. Thanks.

Room Tip: Dont Choose this place at all
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank ashanids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Colombo hotels

Ahmedabad, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 June 2014

I stayed at GSH colombo.its a great hotel ...besides that the crew of this hotel is excellent especially mr lakmal who sits at the front desk and a guy accompanied him were so nice and supportive..the chef whom I requested to make an indian cuisine also personally met me and asked for the dishes...mr gopi had a very nice room service..

I suggest everybody to stay here its a great value for money..easy accessible, and people are really nice

9 of 10

Room Tip: Fthe wifi is little cracky at tyms but overall ..its a great hotel.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sohamwala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSH Colombo G, General Manager at Great Southern Hotel (GSH) Colombo, responded to this review, 24 July 2014
Greetings from GSH Colombo...!
Thank you for your valuable time commenting on our hotel.

We are pleased to know you enjoyed your stay at the hotel. I will share your valuable comment with the team whom you have highlighted.

Trust we will have another opportunity to serve you whenever you decide to stay at GSH Colombo.

Best Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2014

We choosed GSH Colombo for our registration ceremony. They arranged it perfectly & our registration was successful. I really like to thank GM, managers & staff for their wonderful support. We are really happy about GSH Colombo & recommend their best service. Wish you all the very best :)

  • Stayed June 2014, travelled with family
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dilki Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSH Colombo G, General Manager at Great Southern Hotel (GSH) Colombo, responded to this review, 24 July 2014
Greetings from GSH Colombo...!
Thank you for your valuable comment.

Dear Zara,
It was a pleasure serving you on your life's special moment. I will share this comment with my team as such comments encourages the team to go the extra mile in exceeding the expectations of our valued guests.

We GSH Colombo team wish you and your partner all the very best...!

Best Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 June 2014

Stayed as a family at this hotel for a night as we had an early morning flight to catch. i must say it is compete value for money, speedy WiFi, great helpful staff,decent food, the rooms , bathrooms were very clean ,good location as the city & shopping malls are not far from there. Tuk Tuks are easily available (take the metered ones only) No pool , No fitness centre but that was fine with us. the pillows were too huge in size, which affects the sleep quality....but it was ok to pass through one night.
Overall a very good , clean nice hotel and great staff.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Nisha N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSH Colombo G, General Manager at Great Southern Hotel (GSH) Colombo, responded to this review, 24 July 2014
Greetings from GSH Colombo…!
Thank you for your valued comment.

We are pleased to know you have enjoyed our facilities. These comments do encourage our team to exceed guest expectations and ensure you enjoy true hospitality.

Best Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Orleans, Louisiana
Level Contributor
457 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 607 helpful votes
Reviewed 23 May 2014 via mobile

The Great Southern is a good hotel. Well managed, good staff, located on a main road a bit south of the heart of Colombo, My room was bright and clean; shower was fine. No complaints about the hotel but if you want to spend time at either the Galle Face Green area or the Mount L beachfront, traffic in Colombo can be frustrating and you might want a location closer to where you want to spend your time. Still, good hotel at a good price.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vincent M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSH Colombo G, General Manager at Great Southern Hotel (GSH) Colombo, responded to this review, 24 July 2014
Greetings from GSH Colombo…!
Thank you for your valued comment.

We are happy you enjoyed your stay and we will have the opportunity serving you once again in the event you visit Colombo.

Best Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 May 2014

The Colombo GSH has very clean rooms, an excellent WIFI in every room, friendly and welcoming staff.

I recognize special hosipitality given to me by one staff, Mr Mayura Perera, who offered to voluntary free tour guide setvices during his off duty times. He indeed toik us for shopping, later took us for site seeing. He even took us to visit some of the magnificent temples, the National Menseum, the Beach tour and many other sites.

Colombo GSH offered me an exciting stay in town.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stephen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSH Colombo G, General Manager at Great Southern Hotel (GSH) Colombo, responded to this review, 24 July 2014
Greetings from GSH Colombo…!
Thank you for your valued comment.

We are happy you enjoyed your stay. I am pleased and happy to know our team extends extreme customer care to ensure that you feel like home when you are away from home. I will share this comment and will pass it to the team as these comments do encourage to go the extra mile In satisfying guest needs.

Hope we will have the opportunity to serve you once again in the event you visit Colombo.

Best Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Colombo hotels
1.6 mi away
Ceylon City Hotel
Ceylon City Hotel
#28 of 51 in Colombo
4.0 of 5 bubbles 254 reviews
0.2 mi away
Sai Sea City Hotel (P) Ltd
Sai Sea City Hotel (P) Ltd
#44 of 51 in Colombo
3.0 of 5 bubbles 84 reviews
0.1 mi away
Omega Regency
Omega Regency
#40 of 51 in Colombo
3.5 of 5 bubbles 46 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Fairview Hotel
Fairview Hotel
#24 of 51 in Colombo
4.0 of 5 bubbles 130 reviews
0.8 mi away
Global Towers Hotel
Global Towers Hotel
#30 of 51 in Colombo
3.5 of 5 bubbles 333 reviews
4.8 mi away
The Steuart by Citrus
The Steuart by Citrus
#17 of 51 in Colombo
4.0 of 5 bubbles 274 reviews
Show Prices
Show Prices
Show Prices

Been to Great Southern Hotel (GSH) Colombo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Great Southern Hotel (GSH) Colombo

Property: Great Southern Hotel (GSH) Colombo
Address: 382 Galle Road, Colombo 00600, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #31 of 51 Hotels in Colombo
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Great Southern Hotel (GSH) Colombo 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
GSH Colombo provides the ideal location for both business and holiday travelers, offering very affordable prices. The hotel is conveniently located on the Galle. The location is the most lively area in Colombo, where shops, restaurants and other facilities are open till late hours of the day. From GSH is a 30 minutes drive from the Katunayake Bandaranayake International Airport (CMB). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, Travel Republic (UK), Odigeo, Agoda, Priceline, Traveltool, S.L.U. and Evoline ltd so you can book your Great Southern Hotel (GSH) Colombo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing