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“Claustrophobic!”

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Great Southern Hotel (GSH) Colombo
Ranked #30 of 50 Hotels in Colombo
Hyderabad, India
Level Contributor
109 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Claustrophobic!”
Reviewed 25 August 2014

There is hardly any space in the rooms at this hotel. We booked a Superior room & thankfully were there only for 1 night. The bathroom was so cramped that I was always fearful I am gonna hit my head somewhere. Its located opposite a bar that plays loud music until 11 PM, so there is no chance of you sleeping before 11 PM. The food was also pretty average.

Room Tip: Take the rooms facing the beach.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
4 Thank arorareshma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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174 reviews from our community

Traveller rating
    41
    80
    36
    4
    13
See reviews for
21
70
16
21
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Philippines
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 12 August 2014

Stayed for 4 nights in this hotel. Room is clean and nice. just what i needed. Staff are friendly and very helpful though some of their staff is having a little difficulty understanding English but not really a big deal.. :) Overall, I will recommend this hotel for those who will visit Colombo with a mid-range budget.

  • Stayed August 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Helpful?
6 Thank Krissy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 August 2014 via mobile

We booked the hotel off the internet. We started our Sri Lanka holiday in Colombo and needed a hotel that was comfortable and we could get some rest after 24 hours of travel. The GSH was ideal. The staff were friendly and very helpful with all our requests. Our meals were good. The hotel is located on the Galle road and we had a roomthat was on the road side
which was noisy. Colombo has a lot of construction going on at present. I suggest that you request a room away from the road. The hotel served our purpose well and is recommended.

Stayed July 2014, travelled as a couple
Helpful?
3 Thank Dave G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 July 2014 via mobile

The staff was extremely helpful.
I have had forgotten a poster in the hotel. They sent it to me via DHl without asking any penny. And God knows how expensive it can be to send it to lebanon.
They upgraded us in another room because the neighbors were very noisy. And they were always pleasant and smiling.
A newly opened hotel that can become very big thanks to its wonderful staff.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eileen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSH Colombo G, General Manager at Great Southern Hotel (GSH) Colombo, responded to this review, 24 July 2014
Greetings from GSH Colombo...!
Thank you for your valuable time commenting on our hotel.

We are pleased to hear you enjoyed your stay at the hotel. I will definitely convey and share this comment with my team on your most encouraging feedback.

We hope top serve you once again in your future visits to Sri Lanka and GSH Colombo.

Best Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 July 2014

Worst experience ever. Rooms are very small.Rates are $ 100 above but these rooms not even worth $50. Don't ever choose this place. There no proper parking places. Security people there don't even know how to drive to park our vehicle we had drive other guests cars and move here and there to park our vehicle.Electricity went off every time we try to plug adopters. Washroom had water drain problem. waste of money and don't choose this place. Thanks.

Room Tip: Dont Choose this place at all
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank ashanids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmedabad, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 June 2014

I stayed at GSH colombo.its a great hotel ...besides that the crew of this hotel is excellent especially mr lakmal who sits at the front desk and a guy accompanied him were so nice and supportive..the chef whom I requested to make an indian cuisine also personally met me and asked for the dishes...mr gopi had a very nice room service..

I suggest everybody to stay here its a great value for money..easy accessible, and people are really nice

9 of 10

Room Tip: Fthe wifi is little cracky at tyms but overall ..its a great hotel.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sohamwala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSH Colombo G, General Manager at Great Southern Hotel (GSH) Colombo, responded to this review, 24 July 2014
Greetings from GSH Colombo...!
Thank you for your valuable time commenting on our hotel.

We are pleased to know you enjoyed your stay at the hotel. I will share your valuable comment with the team whom you have highlighted.

Trust we will have another opportunity to serve you whenever you decide to stay at GSH Colombo.

Best Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2014

We choosed GSH Colombo for our registration ceremony. They arranged it perfectly & our registration was successful. I really like to thank GM, managers & staff for their wonderful support. We are really happy about GSH Colombo & recommend their best service. Wish you all the very best :)

  • Stayed June 2014, travelled with family
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dilki Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSH Colombo G, General Manager at Great Southern Hotel (GSH) Colombo, responded to this review, 24 July 2014
Greetings from GSH Colombo...!
Thank you for your valuable comment.

Dear Zara,
It was a pleasure serving you on your life's special moment. I will share this comment with my team as such comments encourages the team to go the extra mile in exceeding the expectations of our valued guests.

We GSH Colombo team wish you and your partner all the very best...!

Best Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Great Southern Hotel (GSH) Colombo

Property: Great Southern Hotel (GSH) Colombo
Address: 382 Galle Road, Colombo 00600, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #30 of 50 Hotels in Colombo
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Great Southern Hotel (GSH) Colombo 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
GSH Colombo provides the ideal location for both business and holiday travelers, offering very affordable prices. The hotel is conveniently located on the Galle. The location is the most lively area in Colombo, where shops, restaurants and other facilities are open till late hours of the day. From GSH is a 30 minutes drive from the Katunayake Bandaranayake International Airport (CMB). ... more   less 
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