We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“NOT the no 1 hotel in Colombo!”
Review of Casa Colombo

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Casa Colombo
Ranked #16 of 51 Hotels in Colombo
Hong Kong, China
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“NOT the no 1 hotel in Colombo!”
Reviewed 11 December 2013

I stayed here purely because of its number one tripadvisor rating, and feel completely mislead. First the good part: the front desk staff was very attentive, hardworking and always on call. While its admirable they have restored a grand old mansion and the building itself is interesting, the room needs refreshing. My bed mattress felt worn and uneven, sheets on bed were pilling, couch uneven and felt hundreds of people must have sat there before me.

Some of the room design elements were OTT and questionable: telephone made of plastic red lips? There is a constant sound of disco music in the background of the hotel, during (and through) the night or at breakfast in the morning. Of the two breakfasts I ate, one morning the waiter actually stuck his thumb in the hot milk which accompanied my tea to remove a black fleck AFTER he set it down on my table. He was never able to manage to bring warm toast to the table, even after sending it back. (after which he promptly disappeared).

I wasn’t able to find much of interest within walking distance. Additionally, its well hidden so taxis and tuk tuks sometimes have a hard time locating it. Be sure you know where you are going. Lastly, the gym is the smallest I have seen. It literally appears to be a tiny windowless closet with two machines squeezed in.

Recommendation: go for a drink in their funky bar and dramatically fire lit courtyard and check into another more realistically rated Colombo hotel.

Room Tip: Ask for one away from the sound of disco music.
See more room tips
  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank APACtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GmCASAColombo, General Manager at Casa Colombo, responded to this review, 30 December 2013
Thank you for taking the time to review your stay at CASA Colombo.

We are glad that you have been happy with your personal Domo and that he has been able to take proper care of you whilst with us.

We have also taken serious note of your other comments, and will genuinely look into the same and change where ever possible and necessary, in order to ensure that your next stay with us will be refreshing, exciting and an overall wonderful experience.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

957 reviews from our community

Traveller rating
    604
    239
    61
    24
    29
See reviews for
103
560
50
55
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (182)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
Melbourne, Australia
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 December 2013

Stayed for two nights, we were not advised prior to our stay that the pink pool was out of order. It was supposed to be out for only a day but each morning they extended. This was very disappointing as this was the start of our trip in Sri Lanka and we were keen to unwind and relax. The spa service was fantastic and I went back daily for treatment. I recommend the head, back and feet massage and the express facial. Staff were very attentive and helpful. Arun was outstanding with helping us arrange a driver and accommodation.
I loved the artwork throughout the hotel and the Art Deco feel of the rooms. The bathtub is worth paying for and a special treat. All suites have a laptop included and wifi is complimentary as it should be and works well throughout the hotel.
Location we found to be very good, and food in the hotel great quality and prices to match.

Room Tip: Pay the extra for the golden bathtub.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Team-Scatooch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GmCASAColombo, General Manager at Casa Colombo, responded to this review, 18 December 2013
Thank you for some lovely comments in your review of CASA Colombo. We are truly happy that you have been satisfied in terms of your experience, our service, food, the décor and the suites, and that you have enjoyed yourself whilst with us.

We have noted your concerns with regard to the pool, and agree that it is a vital part of your stay, which is why we take great care when it comes to the standard of maintenance of the same. However we assure you that on your next visit with us, we will certainly make the same available for your enjoyment and relaxation.

See you soon at CASA Colombo.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 December 2013

What a sensational Boutique Hotel, just south of the capital city of Colombo. The hotel is just set back off busy and bustling Galle Road, although you wouldn't know it from the peace and quiet. Casa Colombo is just sublime, from the huge and well appointed rooms (suites), including huge bathroom, double showers; plenty of room to spread out, to the very relaxed outdoor areas.
Your private Domo (butler) is on-hand to attend to all of your needs. The in-house restaurant is sensational, as is the breakfast each morning in the hotel lobby.
It is an easy walk along Galle Road to many of the shops and shopping malls.
Truly amazing to think that the original building is a 200 year old Moorish mansion.
This is a must stay!

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Graeme B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GmCASAColombo, General Manager at Casa Colombo, responded to this review, 18 December 2013
It is not everyone who will appreciate the glorious and majestic history of a 200 year old mansion, and also the work we have put in to bring it to ultra-modern standards, while still keeping the beauty of a bygone era.

We love it that you have what it takes to truly appreciate what CASA Colombo is all about. Thank you for a most wonderful review and some beautiful comments. We loved having you with us, and taking care of you.

We do look forward to another visit from you very soon, for another wonderful experience with our Team at CASA Colombo.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 December 2013

I sadly only had one night here and could easily stayed longer in this chic retreat. A real oasis of style where you made very welcome as soon as you arrive. When they showed me my room it was more like a suite! And if that wasnt enough he announced he was my Butler! He wasnt a real butler, but it just goes to show that nothing is too much trouble. There is a bar out the front the hotel which is fun and breakfast the next mornning was just right- again with that perfect belend of service and frendliness. I would definitely suggest you indulge in this gem just like I did.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PaulieG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GmCASAColombo, General Manager at Casa Colombo, responded to this review, 18 December 2013
We love taking care of you at CASA Colombo, and a personalized service is what sets apart from the traditional hotels. We believe that if you are on holiday, you don’t have to worry about anything at all and simply relax and have fun, which is why we love doing everything for you. No task is either too big or too small for us, and we enjoy doing what we do, which is looking after you.

Thank you for a super review, which we have shared with our entire team at CASA Colombo.

We would love to see you again at CASA Colombo and next time around, we trust you will stay longer with us, so that we can pamper you more.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 December 2013

This is an excellent hotel for couples. It is what its designed for. It is romantic, chic, charming, and so much more than just a place to stay as so many hotels are.

The suites are well appointed. We felt as if we were the only guests there - in a good way.
The pool is a lovely shady oasis from the heat and noise of downtown Colombo.
Its easy to get tuktuks to and from - the concierge can arrange a day rate so you don't have to haggle. We'd read reviews where people commented the location was not good, but we both think they're mistaken. It is hidden off the main road, but that is a positive against street noise and provides privacy. If you want beachfront - where you can't swim anyway, stay in one of the large impersonal hotels on noisy Galle Rd.
Daily a la carte breakfast is lovely. Again, you feel as if the staff are waiting on, and for you alone.
The photos you see on their website are an accurate representation of how lovely the place is. That's not true of all properties. As it is an old colonial building, so you can see little areas that need a touch up, but that's not to say it is not maintained. Like everything, it needs constant attention.
If we're in Colombo, we would not hesitate to stay there again.
It is a delightful place to stay and we recommend it unreservedly.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GmCASAColombo, General Manager at Casa Colombo, responded to this review, 6 December 2013
We were thrilled to read your review of CASA Colombo and it gives us great pride to know that we have been able to give you a memorable and enjoyable stay whilst with us. Thank you so much for your many wonderful comments.

We loved having you with us, and taking care of your every need. Yes, we too understand that CASA Colombo is not to everyone’s taste, being located in a secluded area off the main road etc, but we are very glad that you have felt right at home with us from the beginning. Giving you a very personalized service is our forte and we love doing what we do.

It is fabulous to note your promise of returning to CASA Colombo on your next trip this way, because we would love to see you again. Take care and good luck on your travels!

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm Sweden
Level Contributor
203 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 30 November 2013

What a great little place in colombo. I stayed here for business, in all reality probably mainly a place for leisure but no one won't feel at home at casa colombo. This is truly a home away from home. Its an old colonial mansion house redecorated into a hotel that blends unique classic charm with trend and modern.

Huge and very cool rooms. You could fit a normal double room in london into their bathrooms. Great beds, nice lounge area for tv watching and listening to music. Waterfall shower room is exactly what you need to wake up in the morning. Room had good wifi and work space.

Great bar just outside the entrance and the pink pool is great for relaxing.

Service was superb.

All in all, well worth a visit if in sri lanka

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RichardU71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GmCASAColombo, General Manager at Casa Colombo, responded to this review, 4 December 2013
We loved reading your review of CASA Colombo, and are even more pleased that you have had a wonderful and memorable stay with us. Thank you for some lovely comments.

We are very happy to note that your experience with us has been wonderful all around, and you are right, we are more for leisure. Giving you a relaxing stay whilst with us is our greatest achievement and we simply love taking care of you.

CASA Colombo is certainly your Home Away from Home, and we are looking forward to welcoming you “Home” again someday soon.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maldives
Level Contributor
88 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 28 November 2013

I stayed here with my Wife. The staff and Management was Very Friendly. They got Special Desserts and great Food as well. Rooms are well cleaned with great Architect and interior. Stayed in Royal Suite Where the Room is Huge with Golden Bath Tub. Love the View from the room as well the Copy environment around. Highly Recommended for Couples.

Room Tip: Ask for Royal Suite :)
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cookmv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GmCASAColombo, General Manager at Casa Colombo, responded to this review, 4 December 2013
What a perfect review you have given us! Thank you so much. The CASA Colombo Team loves nothing more than knowing that your stay with us has been perfect in every way.

We are very glad that you have been able to experience our unique and wonderful desserts, and we have already expressed your thoughts to our Chef, who is simply ecstatic!

We look forward to another visit from you very very soon.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Colombo hotels
2.3 mi away
Galle Face Hotel Colombo
0.6 mi away
Colombo Courtyard
Colombo Courtyard
#8 of 51 in Colombo
741 reviews
2.0 mi away
Uga Residence
Uga Residence
#1 of 51 in Colombo
254 reviews
Show Prices
Show Prices
Show Prices
2.8 mi away
Cinnamon Lakeside Colombo
0.5 mi away
OZO Colombo
OZO Colombo
#11 of 51 in Colombo
1,283 reviews
2.1 mi away
Cinnamon Grand Colombo
Show Prices
Show Prices
Show Prices

Been to Casa Colombo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casa Colombo

Property: Casa Colombo
Address: 231 Galle Rd, Colombo 4, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Colombo
#2 Romantic Hotel in Colombo
#2 Business Hotel in Colombo
#13 Luxury Hotel in Colombo
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Casa Colombo 5*
Number of rooms: 12
Official Description (provided by the hotel):
A 200 year old mansion restored and converted to a retro-chic hotel with 12 exclusive designer suites, 2 trendy restaurants, the stylish bar and tea garden, and a pink pool. Guests looked after by private Domos and transfers done in vintage cars or helicopters. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Ctrip TA, Agoda, Southall Travel, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your Casa Colombo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Casa Colombo Hotel Colombo
Casa Hotel Colombo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing