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“A delightful stay with Jay and his staff”
Review of Best Point Hotel

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Best Point Hotel
Ranked #32 of 1,149 Hotels in Istanbul
Certificate of Excellence
New York, NY
2 reviews
“A delightful stay with Jay and his staff”
Reviewed 26 May 2009

My partner and I spent two weeks at the best Point Hotel in Istanbul. Everything about our stay was delightful. The room was clean and well appointed, the staff was extremely accommodating and friendly, and my partner and I were made to feel at home from beginning to end. I would whole heartedly recommend this hotel to anyone visiting Istanbul for the first time. When my partner arrived in Istanbul unexpectedly a couple of days early, Jay arranged a room for him and a driver to meet him at the airport within minutes of him landing. Some good things to note: Hotel provides wireless in the rooms and access to a laptop with internet in the lobby. Breakfast is huge and has both cold and hot items (omelet’s cooked to order). The hotel staff always had snacks and tea laid out in the afternoon and evening. One night after coming home late from a night out, they even brought sandwiches up to our room. Hotel provides transportation to and from the Airport. Thank you to Jay and your staff for a lovely stay.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krislaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTPOINT, Best Point Hotel/Guest Relations Manager at Best Point Hotel, responded to this review, 7 June 2009
Greetings from Istanbul
Thank you so much for your review and feedback. Hope to meet you very soon at Best Point Hotel.

Best Point Hotel /Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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English first
Salem, Oregon
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 May 2009

In everyway, "Jay" and his staff provided service as good as any I have received in any hotel, regarldess of its star rating. They understand that ratings on sites such as Tripadvisor are vitally important to their success. Their level of service and attention to detail should always earn them top ratings!

The room was a little on the small size when compared to the average American hotel, but the space was well utilized, the room was clean, and the bed was very comfortable. The quality of the furnishing, the craftsmaship of the Ottoman woodwork, and the bed clothing were top notch. The bathroom was also well done. Travertine on the floor and walls, a nice enclosed shower, and plenty of water pressure (and hot water)!

The Best Point provides a nice breakfast buffet with the opportunity to take your plate to the rooftop terrace overlooking the Bosporous. It was a great way to start the day.

The location of the hotel was perfect for us for two reasons. First, it was an easy 5 minute walk to the Blue Mosque/Aya Sophia, the Hippodrome, and on to the tram that goes to the Grand Bazaar. Second, and probably more importantly, being in our 50's, the hotel was away from the cluster of youth/backpacker hotels to the North and was much more laid back and quiet.

What did we like the best? Where to start - the room or the staff? We actually don't have a complaint about either. What did we like least - perhaps the steep stairs but that is the only "bad" comment I can make and should not influence your decision to choose this hotel for you visit to Istanbul.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Muckraker54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTPOINT, Best Point Hotel/Guest Relations Manager at Best Point Hotel, responded to this review, 7 June 2009
Thank you so much for your kind comments on Tripadvisor.com. It was lovely to have you stay with us and a pleasure to read on Trip Advisor that you enjoyed your time here. I hope you will recommend Best Point Hotel to your friends and that we can host you again in the future. Sincerely .Best Point Hotel/Guest relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 May 2009

Buffet breakfast was great, the staff were very helpful and so friendly. We walked to all tourist sites. Resturants were just up the road so the hotel was in the quiet part of the street. The room was small but similar in size to the one in Venice. Everything was very clean , there was no lift but it didn't matter because we felt so at home. Thanks for your anniversary cake and drink on arrival.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank colandlynda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTPOINT, Best Point Hotel/Guest Relations Manager at Best Point Hotel, responded to this review, 7 June 2009
Thank you so much for your kind comments on Tripadvisor.com. It was lovely to have you stay with us and a pleasure to read on Trip Advisor that you enjoyed your time here. I hope you will recommend Best Point Hotel to your friends and that we can host you again in the future. Sincerely .
Best Point Hotel/Guest relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 18 May 2009

This was a fantastic hotel to stay in for our first visit to Istanbul. It is in a great location, convenient for all the sights of the old city, and for trams to other areas as well, and plenty of eateries in the area as well. The staff are friendly, and nothing is too much trouble for them. Complimentary tea, coffee, and nibbles are freely available, and offered at every opportunity. Breakfast is very good, and can be enjoyed on the rooftop terrace (complete with views over the Sea of Marmara and the Blue Mosque). The room was immaculately clean and very comfortable. And at the end of our stay, they even gave us a complimentary lift to the airport. Overall, we could not have wished to stay in a nicer hotel. Where will we stay on our next trip to Istanbul? The Best Point, without any doubt.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fishyweb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
1 review
Reviewed 15 May 2009

Sultanahmet Best Point Hotel

Sender : Donna Pollak 13.05.2009
The hotel was perfect for us. Small and friendly, beautifully done out, clean and comfortable with lots of nice little touches like a welcome bottle of wine and tray of fruit. Service was excellent and all the staff were friendly and helpful. Perfect location for walking to all the main sites and lots of good restaurants to choose from just up the road. Superb breakfast which you can have on th roof terrace with views of the Blue Mosque etc. Fahti will advise on tours, routes to the various places of interest and restaurants with entertainment if you want further afield -free pick ups available. We would go back. Thank you for a lovely stay all at Best Point. Donna and Mike Pollak


Close the Window

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank offspin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level 6 Contributor
84 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 13 May 2009

We stayed at the Best Point for just one night at the end of our trip to Turkey and wish we'd stayed here last time we were in Istanbul!

The hotel is on a small side street, just east of the Blue Mosque and is very convenient to the Blue Mosque and southern Sultanhamet. Though it's a slightly more out of the way than the hotels a bit farther north (in the area around the Four Seasons), it's still quite convenient and easy to get around.

We didn't know much about this hotel when we booked it, but it was 10 euros cheaper than most of the similar hotels in the area. Since it was just for one night, we decided to give it a try. It turned out to be a great hotel for the price!

The hotel staff was very friendly when we checked in, and while they prepared the paperwork, we were invited to sit down and relax with a cup of tea. Our room was small but very elegantly decorated. While we were there the rooftop terrace was closed (it was cold and raining), but the breakfast spread in the basement breakfast room was incredible! There were dozens of choices with all kinds of cheeses, meats, fruits, yogurts, breads, and jams/spreads.

One thing to note is that when we booked through an online hotel booking website, the hotel emailed us directly to confirm the reservation. We had planned to do this anyway, so it was not inconvenient. However, had we simply booked it through the site and not responded to the hotel's follow-up, I think there would have been a chance that the reservation may have been canceled. Personally, I appreciated the direct contact from the hotel to reassure me that they actually received the information for the booking.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaisatsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTPOINT, Best Point Hotel/Guest Relations Manager at Best Point Hotel, responded to this review, 15 May 2009
Thank you so much for your kind comments on Tripadvisor.com. It was lovely to have you stay with us and a pleasure to read on Trip Advisor that you enjoyed your time here. I hope you will recommend Best Point Hotel to your friends and that we can host you again in the future. Sincerely .Best Point Hotel/Guest relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hope Valley, Derbyshire, UK
Level 4 Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 May 2009

From first (hotel arranged limo to pick us up at airport at midnight) to last (hotel manager waved us off in limo back to airport 3 days later) this was a stay that exceeded our expectations. The service, from all of the staff, was first class. Nothing was too much trouble, tips and recommendations were excellent, and the overall approach to customer service was faultless. Breakfast was served in a well appointed downstairs room and was much better than you would expect from a hotel this size, including a freshly-cooked hot option.
The location was great-5 minutes from the Blue Mosque and the main tourist area- but away from the traffic, so relatively quiet ,apart from the calls to prayer of course!
The view from the rooftop terrace is great-the sea and the city.
Why go anywhere else?
Gordon and Heather

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GCH059
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTPOINT, Best Point Hotel Managament/O.Fatih YILDIRIM at Best Point Hotel, responded to this review, 15 May 2009
Thank you so much for your kind comments on Tripadvisor.com. It was lovely to have you stay with us and a pleasure to read on Trip Advisor that you enjoyed your time here. I hope you will recommend Best Point Hotel to your friends and that we can host you again in the future. Sincerely Best Point Hotel/Managament/O.Fatih YILDIRIM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Point Hotel

Property: Best Point Hotel
Address: Cankurtaran Mah. Akbiyik Cad. No:71 Sultanahmet, Fatih, Istanbul, Turkey
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Istanbul
#26 Romantic Hotel in Istanbul
#28 Business Hotel in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Point Hotel 3*
Number of rooms: 21
Official Description (provided by the hotel):
Best Point Hotel is a 1st class boutique hotel serving with 1 Suite Room, 8 Deluxe Rooms, 9 Standard Rooms and 2 Economic Rooms all furnished with a great elegance in Sultanahmet region. The terrace of our hotel will be welcoming you with a magnificent panorama. On one side Blue Mosque and on the other side Hagia Sofia and Marmara Sea will fascinate you. You can access Blue Mosque, Hagia Sofia, Hippodrome, Obelisk, Basilica Cistern, Binbirdirek Cistern, Grand Bazaar, Topkapi Palace and German Fountain only in walking distance. ... more   less 
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Also Known As:
Best Point Istanbul
Hotel Best Point

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