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“Perfect hotel,service and staff thank you Byzantium and Esra ...”

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The Byzantium Hotel & Suites
Ranked #210 of 1,175 Hotels in Istanbul
Certificate of Excellence
Reviewed 12 June 2014

I have been there before one month ago only I can say my holiday was perfect. When I arrived the hotel warm welcomed and complimentary drink they served. Every body smiling and professional their job. Breakfast was great everyday fresh fruit and different choise. My room size ok for me and very clean. I would like to say my special thanks Ms. Esra who is great manager and always smiling also big soul everytime trying to help me and you can trust her any subject. She had great power. For my second trip I will definetely stay Byzantium first reason Ms. Esra second one great service and staff... Thank you Byzantium team and Esra ...

  • Stayed: May 2014
    • Value
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1  Thank Zuhair53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra Y, Konuk İlişkileri Müdürü at The Byzantium Hotel & Suites, responded to this reviewResponded 23 June 2014

Dear Guest,

Thank you very much for sharing your post. We are delighted to read that you enjoy your stay each time you visit us and we meet your expectations.

We look forward to welcoming you back during your future visits to Istanbul.

Best regards,

In Behalf Of The Byzantium Hotel&Suites Team

Esra Yaşar
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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223 - 229 of 620 reviews

Reviewed 9 June 2014

We stayed at the hotel for six nights, on our first trip to Istanbul. I would totally recommend it! It is a great base for exploring both the obvious sights - Hagia Sophia, Blue Mosque etc (which were visible both from our room and the roof terrace!) - and also for taking ferry trips to the Asian side of the city, and the other side of the Golden Horn (the hotel is a ten minute work from Eminonu, the port where the ferries, and lots of buses depart from). The staff are absoltuely wonderful, could not do enough for my boyfriend and I. After we requested a room change after the first night (our orignial room was actually half of a suite that had been sectioned off by a dividing door which could be opened from our side!), we were moved whilst out sightseeing so we came back at the end of a long day to a brand new fantastic room. There was no quibbling, and the staff were very apologetic that we had been disappointed. From offering tea whenever we were waiting around the lobby to insisting that we let them call us taxis when needed, they were supremely helpful and friendly. A special shout-out to the Guest Relations manager Esra, who expended A LOT of energy in helping us arrange a day-trip to a small museum - she called every day on our behalf, arranged the taxi needed to take us the ferry port and equipped us with notes in Turkish to hand over to taxi drivers etc. on the Asian side. She was aways smiling, and so so kind to us. The hotel generally is very clean, and the breakfasts are great - you can really stock up for the day, and there is fresh fruit daily. The staff turned down our room every day, to a very high standard. I really can't fault it - for your first time in Istanbul, I don't think it could be bettered, you are really in the heart of everything. My only tip - ask for a room on the upper floors (we were on the fourth, and it was not too noisy, and we had the great aforementioned view), and venture beyond the road the hotel is on for dinner - being in such a central location means it is surrounded by 'tourist' restaurant all serving the same, generally inauthentic food, at the same relatively high price point. I would definitely consider staying here again.

Room Tip: Choose a floor on the upper levels - we were on the fourth floor, facing the street, and yet were no...
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  • Stayed: June 2014, travelled as a couple
    • Value
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2  Thank Francesca H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra Y, Konuk İlişkileri Müdürü at The Byzantium Hotel & Suites, responded to this reviewResponded 23 June 2014

Dear Guest,

We as The Byzantium Hotel Team like to thank you very much for your time spending to write such a stunning review here on tripadvisor.

It was also a great pleasure for us to host you here like your own home from your sweet home and like to host you again or maybe your friends.

Our mission is to make our guests happy and like to let them feel like their own house here.

Warm Regards

In Behalf Of The Byzantium Hotel&Suites Team

Esra Yaşar
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

We were Very pleased with our stay. Wè arrived midnight and Wè were Tired. Reception offered us Cup of tea and Turkish Delight. Very warm welcome. First night Wè stayed first floor another day hotel management upgrade our room Free. Wè had a complimentary drink at terrace restaurant. Also hotel had spa center. I would like to say my special thanks to guest relations manager
Ms. Esra Who made my holiday like 5 star,online check-in and everytime
Smile and really helpful. Also Mr. Sezar great service.
I would stay definitely ...

Stayed: March 2014, travelled as a couple
2  Thank zainesra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra Y, Konuk İlişkileri Müdürü at The Byzantium Hotel & Suites, responded to this reviewResponded 23 June 2014

Dear Guest;
It was a great pleasure for us to host you here The Byzantium Hotel and would like to thank you for your stunning review here on tripadvisor about our hotel and my team. It’s really great to know such a knowledgeable personality who travelled all over the world.

We would like to host you with a great pleasure again here with your whole family.

Your review is giving us such a great power and our staffs are very proud with the service you enjoy.

Best Regards;

In Behalf Of The Byzantium Hotel Team


Esra Yaşar
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014

The staff were really helpful and pleasant. We were welcomed with a complimentary drink, which we took in their lovely terraced restaurant. We had our first meal there too with a really good musician playing. The room was clean and comfortable with a sea view. The hotel is situated just 5 minutes walk from some of the best sites in Istanbul including the Blue Mosque. The warm welcome was continued every time we arrived back from our trips in Istanbul. We would definitely stay at the Byzantium again.

  • Stayed: May 2014, travelled as a couple
    • Value
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1  Thank sootyds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra Y, Konuk İlişkileri Müdürü at The Byzantium Hotel & Suites, responded to this reviewResponded 23 June 2014

Dear Guest;
It was a great pleasure for us to host you here The Byzantium Hotel and would like to thank you for your stunning review here on tripadvisor about our hotel and my team. It’s really great to know such a knowledgeable personality who travelled all over the world.

We would like to host you with a great pleasure again here with your whole family.

Your review is giving us such a great power and our staffs are very proud with the service you enjoy.

Best Regards;

In Behalf Of The Byzantium Hotel Team


Esra Yaşar
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014

Very pleased with our short stay at this hotel because it is so well situated. The most important sites are within easy walking distance. The staff were very friendly and helpful. We had a superior room on the top floor and its well worth paying the extra for the views of the Marmaris Sea, the Bosphorus and the Blue Mosque. If you don't book a room with a view you can still enjoy a meal in the very reasonably priced rooftop restaurant and enjoy the views from there.
The room was large and very clean.
The area and the hotel are not the quietest and if you are a light sleeper you would be advised to sleep with the window shut.
Travellers from Western Europe and USA should be aware that you need to buy an e-visa in advance. If you don't have one on arrival at Istanbul you have to buy one and you can only pay for this in cash: US dollars, Euros, or English pounds only.

Room Tip: great views from top floor
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  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank busytravel51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra Y, Konuk İlişkileri Müdürü at The Byzantium Hotel & Suites, responded to this reviewResponded 23 June 2014

Dear Guest,

We as The Byzantium Hotel Team like to thank you very much for your time spending to write such a stunning review here on tripadvisor.

It was also a great pleasure for us to host you here like your own home from your sweet home and like to host you again or maybe your friends.

Our mission is to make our guests happy and like to let them feel like their own house here.

Warm Regards

In Behalf Of The Byzantium Hotel&Suites Team

Esra Yaşar
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014

Just back from trip to Istanbul. Stayed at The Byzantium Hotel...couldn`t fault it. Perhaps bedroom could have been bit bigger, but so clean, and staff extremely helpful and professional. Breakfast, lunch and dinner there was excellent. Be careful if you have the terracotta pot meal at other restaurants...yuk! Within walking distance to sights. A great trip all round!

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank maggiant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra Y, Konuk İlişkileri Müdürü at The Byzantium Hotel & Suites, responded to this reviewResponded 23 June 2014

Dear Guest;

It was a great pleasure to host such a warm and welcoming personality like you here at The Byzantium Hotel Istanbul.

Your review and all good pointing reviews are giving us such a great power and our staff is very proud with the service you enjoy.

Like to thank you for taking time to share your stunning review here on tripadvisor, we love to host you again like your own sweet home here at The Byzantium Hotel.
Best Regards;

In Behalf Of The Byzantium Hotel Team

Esra Yaşar
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

Byzantium is in the old town and hence very accessible to the Aya Sofia, Topkapi palace and Blue Mosque.. we were a bit disappointed with the room sizes after having seen the website, as the rooms look much grander in the website... service was very good and the staff at the reception were very friendly and helpful.. the biggest advantage of the place is its location.

Room Tip: the rooms above the 2nd floor are better..
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  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MuktaGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra Y, Konuk İlişkileri Müdürü at The Byzantium Hotel & Suites, responded to this reviewResponded 23 June 2014

Dear Guest,

We as The Byzantium Hotel Team like to thank you very much for your time spending to write such a stunning review here on tripadvisor.

It was also a great pleasure for us to host you here like your own home from your sweet home and like to host you again or maybe your friends.

Our mission is to make our guests happy and like to let them feel like their own house here.

Warm Regards

In Behalf Of The Byzantium Hotel&Suites Team

Esra Yaşar
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Byzantium Hotel & Suites

Address: Cankurtaran Avenue Akbiyik Street Number: 29 | Sultanahmet, Istanbul 34122, Turkey
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites
Hotel Style:
#90 Spa Hotel in Istanbul
#104 Family Hotel in Istanbul
#131 Romantic Hotel in Istanbul
#160 Luxury Hotel in Istanbul
#167 Business Hotel in Istanbul
Price Range: £30 - £321 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Byzantium Hotel & Suites 4*
Number of rooms: 48
Official Description (provided by the hotel):
The Byzantium Hotel is within walking distance to Topkapi Palace, St.Sophia, Blue Mosque, Hippodromme, Underground Cistern, Grand Covered Bazaar and many more historical sights. The terrace restaurant offers a breathtaking panoramic view of Istanbul. You will find a second home in Istanbul with The Byzantium Hotel. ... more   less 
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Also Known As:
The Byzantium Hotel And Suites
The Byzantium Hotel Istanbul
Byzantium Hotel Istanbul

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