We stayed at this hotel for 5 days, and it was quite a terrible experience to say the least. Situated on a historic and pleasantly beautiful street, the hotel operates under a distressed management. We arranged airport pickup, but no one showed up to pick us up. We had to call them to remind about our arrival. Not a great start!
About the rooms:
We booked 3 rooms, 2 months in advance, however, upon arrival, they couldn't find our reservation and to make it up for it, they upgraded us to their suite room for a night. Hence, we had to repack and move into their double room the next day- we were exhausted from the night the night before! The rooms were just average with queen-size beds in a double room. Our nights weren't that comfortable.
The aircon never worked, and despite countless complaints (even at 4am!), it was unsatisfactory. I sweated the whole time whilst staying indoors. WiFi was another issue! It kept logging us out after every 5 minutes and the connection was extremely poor.
We were very disappointed with the breakfast- it was just mediocre, and the terrace restaurant wasn't that great. Although, the view was spectacular.
The staff was strictly OK, except the boy in the evening who was ever smiling and courteous. Most of them couldn't convsere or understand English, except just 2. I happened to eavesdrop another couple complaining pretty much about the same issues which we had endured during the stay.
To deduce, I will not stay here again. Not even in a million years! :-)
- Official Description (provided by the hotel):
- The Byzantium Hotel is within walking distance to Topkapi Palace, St.Sophia, Blue Mosque, Hippodromme, Underground Cistern, Grand Covered Bazaar and many more historical sights. The terrace restaurant offers a breathtaking panoramic view of Istanbul. You will find a second home in Istanbul with The Byzantium Hotel. ... more less
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- Also Known As:
- The Byzantium Hotel And Suites
- The Byzantium Hotel Istanbul
- Byzantium Hotel Istanbul