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“Slightly misleading photography, but a few saving graces...”

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The Byzantium Hotel & Suites
Ranked #190 of 1,160 Hotels in Istanbul
Certificate of Excellence
Reviewed 20 July 2014

It's difficult to give this hotel any more than 2 out of 5 due to several reasons.

We stayed here for 3 nights in July 2014 and paid £82 per night for the privilege.

Pros:

Service from staff was very good. They were helpful, attentive and some spoke very good English like the guest relation staff member. Nothing was too much trouble for any of the staff it seemed.
Location of hotel is second to none. You can walk to all the main attractions from the hotel within 10-15 minutes. There are also plenty of food and drink options along the street ranging from international cuisine to Turkish fare.
Little shops selling everything are also close by. If you need to stock up on beer 6 lira in the little shops is the price for 500ml bottles of Efes.
Roof terrace with excellent views of the surrounding area and sea views.
Breakfast has a good choice of food, but that's as far as it goes.
Lobby, reception and restaurant area very pleasant.

Cons:
Room was very pokey and out dated. The photos are very misleading when it comes to the rooms.
View from the window was not that of the City as promised, but of a rooftop seating area that was used by local people living next door. It was very untidy and meant we had to keep our curtains closed as they frequented the area for their own pleasure.
Noise from other room next door could be heard through the bathroom vents very clearly as the walls are paper thin in there...not a nice experience.
Breakfast had a good choice but some of the choice was somewhat questionable. The scrambled eggs for example were terribly under cooked and cold every morning.
Upon leaving or entering the hotel, the restaurant staff member outside the hotel who is there to drum up business for the restaurant would badger us to eat in the hotels restaurant. We had to remind him every time we walked by him that we were resident which was followed by a quick apology - most annoying!
Air con pointless as it just blew out warm air. we left it on for hours and it made no difference!

Overall, would I recommend anyone stay here... well it is difficult to say. It is quite expensive and you don't get a great deal in return for your cash apart from location and service. There may be better options elsewhere for the money, I don't know.

I don't think I would stay here again if I were to return to Istanbul - I would look in the same area for other accommodation, but the Byzantium is well and truly off my recommended list!

2.2/5

Room Tip: I would stay clear of booking the economy rooms - the are in the basement with no windows!
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank javab29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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197 - 203 of 611 reviews

Reviewed 15 July 2014

Fantastic location right in the heart of things, literally a few hundred meters to all the main attractions. The hotel staff were exceptional, nothing was too much trouble for them. The rooms are small, however, they are spotlessly clean and more than adequate for a city break. We stayed for my wife's 40th birthday and was offered an upgraded room with a view of the Bosphorus. There is a lovely rooftop terrace with excellent views of the Blue Mosque and the Hagia Sophia plus a view of the sea. We would definitely recommend the Byzantium hotel and will return again.

Room Tip: Sea view recommended from higher floors
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra Y, Konuk İlişkileri Müdürü at The Byzantium Hotel & Suites, responded to this reviewResponded 21 July 2014

Dear Guest;

It will not only be a pleasure, also an honor for us to host you again at The Byzantium Hotel.

We are overwhelmed by your kind review which flows out straight from your heart. All our staffs join me to thank you for the same.

We look forward to welcome you back.

Best regards,
In Behalf Of The Byzantium Hotel&Suites

Esra Yaşar
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014 via mobile

I stayed with my two siblings in the junior suite on the second floor, although it said a "sea view" we didn't get one which was disheartening but the room was lovely and it paid off. The staff were amazing, really helpful with the best ways to get around and what places to visit. Location was perfect too, a 3-4 minute walk away from the three main sites. Breakfast is fab, the terrace view is amazing and a MUST see... Food is pretty good too.

The only negative thing if I had to pull out is they don't provide a iron or an ironing board in the room: we stayed for 5 nights so the cost of getting all our items ironed did add up.... Was an absolute joy to stay at byzantium hotel and if I do visit this beautiful city again I would be sure to stay here!
Thanks to the staff for an amazing experience!

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank En i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra Y, Konuk İlişkileri Müdürü at The Byzantium Hotel & Suites, responded to this reviewResponded 21 July 2014

Dear Guest;

It was a great pleasure to host such a warm and welcoming personality like you here at The Byzantium Hotel Istanbul.

Your review and all good pointing reviews are giving us such a great power and our staff is very proud with the service you enjoy.

Like to thank you for taking time to share your stunning review here on tripadvisor, we love to host you again like your own sweet home here at The Byzantium Hotel.

Best Regards;

In Behalf Of The Byzantium Hotel Team

Esra Yaşar
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

We stayed at the hotel for a weekend break and found it perfectly located for the main attractions in the old city in Istanbul, just minutes walk from the Aya Sofia, Blue Mosque, Topkapi Palace and many other attractions. The breakfast buffet was extensive and the bread to die for. The staff were very helpful. When we arrived our room was not available so we were upgraded to a suite for one night and then moved to an executive room for the remainder of our stay. It was my birthday while eye were there and the staff noticed this when we checked in and I was given a complimentary spa treatment as a gift. A very good experience all round.

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Patchgirl999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra Y, Konuk İlişkileri Müdürü at The Byzantium Hotel & Suites, responded to this reviewResponded 21 July 2014

Dear Guest,

We as The Byzantium Hotel Team like to thank you very much for your time spending to write such a stunning review here on tripadvisor.

It was also a great pleasure for us to host you here like your own home from your sweet home and like to host you again or maybe your friends.

Our mission is to make our guests happy and like to let them feel like their own house here.

Warm Regards

In Behalf Of The Byzantium Hotel&Suites Team

Esra Yaşar
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

If you are in Istanbul for a few days, intending to see Topkapi, the Mosques and Grand Bazaar, then you really couldn't do better. It's really close to all of these, in a safe area, surrounded by many good eateries. The hotel also arranged for us to be collected from the airport.

The rooms are quite small though, as others have said, and when we first arrived, we weren't happy with our room. We are two middle aged ladies travelling together, and had specified a twin room. We were given a triple room, so there was one ginormous bed and one tiny single! The hotel was very quick to accommodate our change though and they had wanted us to have a sea view. However our new room was great, if petite, but perfectly fine. It could do with some drawers as all we had was one small wardrobe and one side table (room 301). We had a street view room, but it really wasn't noisy..

The best thing about his hotel is the rooftop terrace. It has the most wonderful 270 degree view of the sea, and with the Blue Mosque right there to. It was fabulous. The food is good too,and Irfan the Head Waiter is very attentive.

Breakfasts were excellent, with a wide selection of hot and cold food. Very helpful staff always ready to assist. Small disappointment that the fruit juice isn't fresh and is too sweet. Again though, a small complaint.

We had a great time.

  • Stayed: June 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
2  Thank Jadewo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra Y, Konuk İlişkileri Müdürü at The Byzantium Hotel & Suites, responded to this reviewResponded 21 July 2014

Dear Guest;

Thank you very much for taking the time to share your experience on Tripadvisor. We are excited to read that you entirely enjoyed your holiday with us. It will be our pleasure to be hosts you again in the future.

Best regards,

In Behalf Of The Byzantium Hotel&Suites Team

Esra Yaşar
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014 via mobile

The hotel was a good stay. Location was very good regarding it's distance to the main attractions of the old city, Blue Mosque, Topkapi palace, Sophia Hagia, cistern basilliica etc.... Are all walking distance.
The hotel rooms are not that big but I think that is to do with old city itself as they can't make much changes to hotels there. The breakfast was nice, it has a terrace restaurant. Staff is very friendly. To be honest don't expect too much from the hotels in the old city, because compared to other countries hotels I have stayed in better 3 stars, but this hotel is nice compared to a lot of hotel in the area. Note we stayed as a group of 9, booked 3 triple rooms, 2 rooms were on the bottom underground floor, does get bit noisy if window is open. Gym just had 2 or 3 excercise machines. The spa was wonderful.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Travelleddestination
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esra Y, Konuk İlişkileri Müdürü at The Byzantium Hotel & Suites, responded to this reviewResponded 14 July 2014

Dear Guest;

It was a great pleasure for us to host you here The Byzantium Hotel and would like to thank you for your stunning review here on tripadvisor about our hotel and my team. It’s really great to know such a knowledgeable personality who travelled all over the world.

We would like to host you with a great pleasure again here with your whole family.

Your review is giving us such a great power and our staffs are very proud with the service you enjoy.

Best Regards;

In Behalf Of The Byzantium Hotel Team


Esra Yaşar
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

We thought this would be a fantastic Hotel, according to location and appearance in the web site. Big mistake. Location is good: in the middle of a live street with plenty of restaurants and bars. The flip side: difficult to sleep at night due to the noise from those places. We had a big issue with the reception due to an error in the allocation of our room, as we booked a "Premium Double" and were given a "Family room". The result: they squeeze 4 persons into two micro-size rooms and keep the other rooms for other customers. It was funny to find the inconsistency between different recepcionists when you asked the same thing to different people! It was the proof of their lies, definitely. Staff in general was OK (not terrific, just OK). Breakfast was average, and bottom-line: do not go there.

Room Tip: Never accept a room facing to the main street.
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  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank miglozoya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Byzantium Hotel & Suites

Address: Cankurtaran Avenue Akbiyik Street Number: 29 | Sultanahmet, Istanbul 34122, Turkey
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites
Hotel Style:
#80 Spa Hotel in Istanbul
#133 Romantic Hotel in Istanbul
#147 Luxury Hotel in Istanbul
#150 Family Hotel in Istanbul
#170 Business Hotel in Istanbul
Price Range: £37 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Byzantium Hotel & Suites 4*
Number of rooms: 48
Official Description (provided by the hotel):
The Byzantium Hotel is within walking distance to Topkapi Palace, St.Sophia, Blue Mosque, Hippodromme, Underground Cistern, Grand Covered Bazaar and many more historical sights. The terrace restaurant offers a breathtaking panoramic view of Istanbul. You will find a second home in Istanbul with The Byzantium Hotel. ... more   less 
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Also Known As:
The Byzantium Hotel Istanbul
The Byzantium Hotel And Suites
Byzantium Hotel Istanbul

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