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“Istanbul is beautiful, but sometimes it is hard to leave the room” 5 of 5 bubbles
Review of Park Hyatt Istanbul - Macka Palas

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Park Hyatt Istanbul - Macka Palas
Ranked #34 of 1,120 Hotels in Istanbul
Certificate of Excellence
Sanur, Indonesia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Istanbul is beautiful, but sometimes it is hard to leave the room”
5 of 5 bubbles Reviewed 20 December 2013

Istanbul is beautiful, but sometimes it is hard to leave the hotel, it is so lovely. The location is very central, also in the area of heavy traffic, I will need to count carefully about the traffic jam.

The steam room in bath room area is nice, in my own room.

The front desk people love to explain the hotel facilities in a friendly way, but very comfortable, they have been very well trained.

If luxury feeling is important.. this is the place.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hanafi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review, 27 December 2013
Dear Hanafi S,

Thank you very much for your feedback.
We are very happy that you enjoyed our hotel and the lovely neighbourhood of Nisantasi.
We hope to welcome you back again.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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642 reviews from our community

Traveller rating
    501
    109
    20
    11
    1
See reviews for
104
252
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150
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Englewood, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 December 2013

I have visited Istanbul both on business and on family vacation. Park Hyatt is a level above other fine hotels and I have stayed in a few of them. I booked through American Express and received upgrade and all perks. All of the staff is professional in their actions and really do feel welcome.
The room is spacious with plenty of room to work. The restaurant/cafe is nice - unfortunately the finer restaurant was being upgraded. The neighborhood for strolling at this time of the year, especially in snow is memorable. Sorry it took me so long to find this gem - I will be back

Room Tip: King Spa room is large with steam room
See more room tips
  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Judy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review, 18 December 2013
Dear Judy W,

Thank you very much for your feedback.
It was indeed a very special season with an early snow effect in the city and we are happy to hear that you could be able to catch this exceptional thing during your stay with us.
We hope to welcome you back also during warmer seasons.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Budapest, Hungary
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 6 December 2013

The hotel is just great for all levels. The rooms are spacious with a stylish design, and all of them come with a steam-bath/shower cabin and a big bathtub. There is a Nespresso machine next to the minibar with free capsules. And the staff is even better then the room (it this is possible). :)
Every member of the crew is friendly and helpful - especially the concierge who has good advises what to visit and where to eat in the neighborhood (which is a posh one btw).
Unfortunately it was too cold to use the swimming bool on the roof - but it seams also great.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nettie1215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review, 13 December 2013
Dear Nettie 1215,

Thank you very much for your feedback about your stay with us.
It is additionally motivating for us to see that you recognized our staff in particular.
We will look forward to welcome you back.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 5 December 2013 via mobile

I enjoyed a two night stay at this hotel. The rooms are quirky but good although the lighting controls are too complicated. The location is excellent and all the staff very capable and helpful. The bar area is a little soul less but the service very good. The breakfast was ok but I felt over priced, although the price of the room was very competitive. I would recommend this hotel to anyone who enjoys smaller hotels, I will certainly be back.

Stayed December 2013, travelled on business
Helpful?
Thank PTEv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review, 13 December 2013
Dear merton-101,

Thank for your feedback about your stay with us.
We hope to welcome you back again.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 4 December 2013

My boyfriend and I recently stayed for two nights. The furnishings are really beautiful and the rooms are very large by American/European standards. Fresh fruit was delivered daily and each room has a Nespresso machine (nice touch!). The staff was very helpful and made hard-to-get dinner reservations for us in advance of our stay. Be forewarned: this neighborhood is super swanky so all the nearby bars/clubs (which are uber cool) charge New York prices.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank chpierce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review, 13 December 2013
Dear chpierce,

Thank you very much for your kind feedback.
We are glad to see that you enjoyed your stay and the neighbourhood.
We hope to see you again.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
2 reviews
5 of 5 bubbles Reviewed 3 December 2013

We stayed here for 4 days and everything was great about the hotel. We had a very warm welcome and room was apt for all our needs. We were here for vacation and the hotel put their best foot forward to help us in all the ways. Rooms were spacious and well equipped to cater to all our needs. One thing which stood apart was the Concierge. I forgot the person's name but he was very helpful in ensuring we must see all the important places in Istanbul. He recommended us all the must see places in the city before we leave. He guided us what to skip and ensured all fit in our tight timeline. We shall surely come back and stay here.

Regards
Sumit Datta

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SumitDatta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review, 13 December 2013
Dear SumitDatta,

Thank you very much for your feedback.
We are very happy to see that you enjoyed your stay with us.
Our Head Concierge, Koray Tufekci, is a very experienced hotelier for over 20 years in business
and it is a great privilege for us to have him with us. Thank you for especially recognizing him.
We will look forward to welcome you back.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 21 November 2013 via mobile

Stayed here for 4 nights in November luckily in a week that felt like Spring or Summer.

Location: Nisantasi, in the Beverly Hills of Istanbul. There's a famous mosque nearby called Teskvikiye Cami (tesh vee kee yeh jahm ee) that you can use as a point or reference for all the taxis since they get confused between the Grand Hyatt and Park Hyatt. The mosque apparently is where all the famous people have their funerals so every taxi knows it.

Service: incredible. There was a restaurant being built below the 4th floor (starts at 3) and there was a jackhammer going on ALL DAY but as soon as we complained they refunded the points and upgraded the room to the Diplomatic Suite, the 2nd largest room type in the hotel with a private terrace on the top floor of the hotel.

The concierge is also extremely knowledgeable and helpful. He helped us book a guide for the day through the hotel (8hrs = 245 euro) that spoke perfect English and showed us around the old city. Totally worth the money and all handled through the hotel.

Would highly recommend staying here.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank Dennis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulcin K, Guest Relations Manager at Park Hyatt Istanbul - Macka Palas, responded to this review, 13 December 2013
Dear Dennis S,

Thank you very much for your kind feedback.
Indeed during the week you stayed with us, we were having the last autumn days, as right after it got very cold and finally we had snow this week.
The noise in the building was a negative aspect during your stay with us, however, it is very nice to see that you enjoyed your upgraded room.
We will look forward to welcome you back.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Istanbul - Macka Palas

Property: Park Hyatt Istanbul - Macka Palas
Address: Bronz Sok. No:4 Tesvikiye, Sisli, Istanbul 34367, Turkey
Phone Number:
Region: Turkey > Istanbul > Sisli
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Istanbul
#13 Spa Hotel in Istanbul
#20 Romantic Hotel in Istanbul
#22 Luxury Hotel in Istanbul
#34 Family Hotel in Istanbul
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Park Hyatt Istanbul - Macka Palas 5*
Number of rooms: 90
Official Description (provided by the hotel):
The stylish five-star hotel houses a total of 90 generously sized deluxe rooms and suites. Decorated with Ara Güler's black-and-white Istanbul photography, traditional Turkish patterns and icons represented in contemporary scale and composition, the hotel fills the guest with what we call "unexpected pleasures". The finest food and beverage facilities at 'The Lounge at Park Hyatt' offering all-day dining, including breakfast. The outdoor facilities include an outdoor pool and The Terrace. The Spa offers the ultimate in relaxation after a busy day in town. Be it a business trip, a city break, a shopping spree, or the perfect honeymoon, our city hotel in Istanbul offers all that you need. ... more   less 
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Also Known As:
Park Hyatt Istanbul - Macka Palas Hotel Istanbul

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