This is definitely a great place to stay when visiting Istanbul on a citytrip! The staff is very friendly and helpfull. We stayed here for 3 nights in the ground floor double room, which has no view but is easily accessible - almost no stairs (check the hotels website for pictures) which is nice after a long day walking around Istanbul. The rooms are quite, airco is available, matresses are hard (up to you whether you like this or not), safe available.
We booked the airportshuttle service, which was impeccable. Prior to our visit we contacted the hotel by email for a confirmation of our reservation and the airport shuttle and got quick and correct answers everytime. The room was very neat and was kept neat during our stay, toiletries are available. Only minor remark: if you need a hairdryer, bring your own. The one in our room overheated in about 30 seconds which is not so handy.
Breakfast buffet is served on the rooftop terrace, with a great view over the Bosphorus. Beware that there is no elevator so you'll have to climb the stairs to get there. Nice breakfast; coffee, tea and eggs were freshly made upon request.
The staff let us use the left-over TL to pay the hotel bill and pay the rest with the creditcard, so we were not stuck with some TL returning home, which was great and an example of the service this hotel gives.
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