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“Serenity in Istanbul” 5 of 5 bubbles
Review of Tomtom Suites

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Tomtom Suites
Ranked #8 of 1,120 Hotels in Istanbul
Certificate of Excellence
New York City, New York
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“Serenity in Istanbul”
5 of 5 bubbles Reviewed 17 July 2012

Tomtom is a superb boutique hotel on the "new" side of the city. When we arrived for a six night stay, we learned that our room had been upgraded, and the suite was gorgeous--comfortable and luxurious. (That's true of the entire facility.) Istanbul can get pretty hot and hectic during the summer, and it was nice to come back to our cool. lovely room after a full day of touring. Two features merit special notice. One is the breakfast, served on a rooftop overlooking the harbor. The foods are fresh, varied, and delicious. Second is the service. The concierge staff was affable, patient, and helpful in the extreme. Our friend Nural rules!

Michael and Charlotte

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank Michael_Greenberg51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliDoganCamak, General Manager at Tomtom Suites, responded to this review, 18 July 2012
Dear "Michael_Greenberg51";

We are so happy to read your review on TripAdvisor. Thank you for all your positive comments about our suites, luxury facilities and our staff. We have just updated our open buffet breakfast. Now, Tomtom guests can fully enjoy a larger buffet then before, on our rooftop terrace. I am sure that Nural will appreciate your remarks as well. As Tomtom family we wish you a pleasant day, and wish to welcome you for another great stay in our suites.

Kindest Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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994 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 July 2012

I would even say one of the best hotels in the world!!!! Me and my husband travel a lot all over the different countries and can really compare. Tom Tom Suites is uniqe. Starting with excellent, spasious rooms, great terrace restaurant on the roof with a view for Haga Sofia and finishing with extremely helpfull staff. You feel like home and like you are the most important for them. Also location is the best - opposit of the Italian Embassy what makes it safe and quiet and only short walk distance to the main street with shops and restaurants. We will come back for sure!!!!

  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Agnieszka M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliDoganCamak, General Manager at Tomtom Suites, responded to this review, 18 July 2012
Dear "Agnieszka M";

We are glad to read your feedbacks on TripAdvisor. We are happy to learn that you have fully enjoyed our suites, location, rooftop restaurant, furnishings and "younique" service... You are definitelly right, the location in front of Italian Embassy makes our place so quiet and safe! We will be looking forward to welcome again, you and your husbant, for another excellent stay in Tomtom - The Old Franciscan House.

Kindest Regards.
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Koto-ku, Tokyo, Japan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 July 2012

My wife and I stayed the hotel 3 nights in July. It was amazing. The hotel is located in new town area where Isticlal street, one of the most lively shopping avenues in Istanbul, and Galata tower are near.The area remains local and animated atmosphere but the hotel is situated in a discreet street in front of Italian consulate. The room was completely clean and enough big for two with a comfortable bed, fine amenities from Molton Brown, Jacuzzi bath separated from shower booth and a perfect internet connection included in room charge. You can enjoy breakfast in the roof top restaurant with a great sea view. The hotel staff is really empathetic. During our stay, we were going to celebrate our marriage anniversary and ask them to book the restaurant. Of course, they perfectly reserved a good seat. On top of that, they kindly gave us a lovely chocolate cake with candle and fine Turkish red wine as our anniversary gift! We never expected such a surprise and were so touched. Highly recommend the hotel!

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank tomotoyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliDoganCamak, General Manager at Tomtom Suites, responded to this review, 14 August 2012
Dear "tomotoyo";

Thank you for your review on TripAdvisor. We are glad that you have fully enjoyed your stay in Tomtom Suites - The Old Franciscan House. It was a pleasure for us to learn that you appreciated our suites amenities, our location, our staff service, and your dinner at La Mouette Restaurant. For your next trip to Istanbul, please do not hesitate to contact us. We will be more that happy to accomodate you with our "Younique" service... As Tomtom family, we wish you an excellent day.

Kindest Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Evanston
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 July 2012

From the moment we arrived, the concierge took care of us. He had perfect recommendations for restaurants, side trips, sunset locations, etc. We loved the room- simple and extremely comfortable. We especially loved the "press 9" option- which means "anything anytime".
We hope to return to Istanbul and to the TomTom!

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Fransthebest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Tomtom Suites, responded to this review, 16 July 2012
Dear "Fransthebest";

We are truly happy to know that you had an excellent experience with Tomtom Suites - The Old Franciscan House. We are providing our "younique" service touch for every suites. We are glad that you enjoyed our decoration and furnishings. For your next visit in Istanbul, please do not hesitate to take contact with us. We will be delighted to make you feel another unforgettable experience. On behalf of Tomtom family, i wish you a great day.

Kindest Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 10 July 2012

I stayed here a while ago, and cannot believe I have not reviewed it yet. It is one of the nicest hotels I have ever stayed at! The staff was amazing, as was our room. The location was convenient and a short cab ride from most everything we wanted to do.

  • Stayed August 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank AMD01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Tomtom Suites, responded to this review, 14 July 2012
Dear "AMD01";

This is great to read your review even after a quite long silence since your last visit! That means you still have such great memories of the "younique" experience given in Tomtom Suites. We thank you for all your kind comments and pictures you have shared with other reviewers of TripAdvisor. We are all looking forward to welcome you again in Istanbul. On behalf of Tomtom family, i wish you a great day...

Kindest Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney Australia
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 8 July 2012 via mobile

Everything about this hotel exceeds expectation.
It is an island of tranquility in a vast bustling metropolis. Although difficult to find first time around (taxi got lost even with the printed directions from the hotel website) but that is more than compensated for by the amazing location. Waking to the sound of birds instead of traffic was very welcoming.
We did stretch the budget and booked the suite on the top floor. Amazing room with impeccable facilities. Even used the telescope that was in the room (in need of some repair but usable nonetheless) and to have a balcony of approx 60 sq meters was truly wonderful.
The terrace for the restaurant provided an amazing view toward Topkapi and Hagia Sophia as well as the Bosphorus down to the Sea of Mamara. The service was impeccable, friendly and helpful. We did not stay for a meal (preferring the nearby French St) but reports were good from other guests.
Finally our departure was very well handled, even down to a final wave goodbye from the staff. This is definitely on the return list and highly recommended.

Stayed July 2012, travelled as a couple
Helpful?
4 Thank KBS61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Tomtom Suites, responded to this review, 10 July 2012
Dear "KBS61";

We are delighted to read your review about our excellent service, on TripAdvisor. In Tomtom Suites we do offer the highest standards of Turkish hospitality. This is the way to make you feel "younique"! We thank you agin to share your feedback about our services, staff, suites, location and room facilities. For your next visit in Istanbul, please do not hesitate to contact us. We will be glad to welcome you again in Tomtom Suites - The Old Franciscan House. As Tomtom family, we wish you a pleasant day!

Kindest Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 8 July 2012

SImply the best place to stay in Istanbul. In a noisy, busy city it was wonderful to find a hotel on a street blocked to traffic due to it's proximity to the Italian consulate. Even the standard rooms are quiet, have the best bathrooms I have ever experienced and luxurious boutique furnishings. The rooftop restaurant serves a great breakfast with a beautiful view across the Bosphorus. Above all, Tomtom Suites is set in the best neighbourhood in the city to stay, Çukur Cuma/Çihangir. It is close to the tourist sights of Sultanahmet but seems far far away from the people packed chaos. If you want a brilliant hotel in the middle of cafes, bars, antique shops and wonderful (but hilly) cobblestoned streets, Tomtom Suites is not to be missed!

Room Tip: Any room. Even the cheapest is fabulous.
See more room tips
  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Tomtom Suites, responded to this review, 14 July 2012
Dear "David C";

Thank you for sharing your comments about Tomtom Suites on TripAdvisor. I am glad that you fully enjoyed your stay during last June. You are definitelly right that big (busy) cities like Istanbul can be noisy. Tomtom's location is an excellent occasion for our guests who prefer to have their vacation with serenity. As you have mentioned, we are situated near most important attractions of the city. Istanbul has many small hills and cobblestoned streets but those are making the caractere of the sights and archeological attractions. Thank you again for your comments about our suites, bathrooms and fournishings. We will keep working hard to accomodate our guests with the highest standards of Turkish hospitality. We look forward to welcome you again in Tomtom, to experiance another "younique" holiday...

As Tomtom - The Old Franciscan House, we wish you a wonderful day!

Kindest Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tomtom Suites

Property: Tomtom Suites
Address: Bogazkesen Cad. Tomtom Kaptan Sok. No:18 Karakoy, Istanbul 34433, Turkey
Phone Number:
Region: Turkey > Istanbul > Beyoglu , New City / Taksim
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Istanbul
#6 Luxury Hotel in Istanbul
#15 Family Hotel in Istanbul
#32 Business Hotel in Istanbul
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Tomtom Suites 5*
Number of rooms: 20
Official Description (provided by the hotel):
Tomtom Suites, The Old Franciscan House is an authentic Istanbul building whose posture reflects the social history of Pera from 1850’s to recent. Throughout its history, this building was home for French nuns and some well-known Levantine families. Now it is ready to host its new guests with its "unique" service policy and a new design, pairing modern comfort with historical background. Tomtom Suites, The Old Franciscan House has 20 suites, a terrace offering a panoramic view of old town and a nostalgic outlook. It tells the story of an over 100 years old building with a stylish language, but without loosing the essence of the story. ... more   less 
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Also Known As:
Tomtom Hotel Istanbul

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