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“Amazingly surprisingly Excellent” 5 of 5 bubbles
Review of Tomtom Suites

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Tomtom Suites
Ranked #8 of 1,120 Hotels in Istanbul
Certificate of Excellence
Mexico City, Mexico
Level Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Amazingly surprisingly Excellent”
5 of 5 bubbles Reviewed 15 February 2014

I had to double-check my rate several times during my stay, since the level of service and accommodations belong to a much more expensive hotel. Staff is absolutely committed and helpful, and are always happy to be there and assist you. Nural at Front Desk even made reservations for us every night in a different restaurant, and draw a handmade map of the neighbourhood that really is a masterpiece. The hotel and rooms are just lovely, comfortable, a pleasure to indulge in... Location is great, but you need to walk a couple of blocks (very nice in Galata though), and they can make wi-fi a little bit less painful to acquire in the rooms, but that's it, the rest is one of the best hotels I evert stayed in.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MexTraveler6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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994 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Cairo, Egypt
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 11 February 2014

From the moment we arrived, we fell in love with the hotel and the service. The views afforded at breakfast were amazing as was the spread. The room was spectacular with heated marble floors and a super lux bed. I won't repeat what others have said about Nural's hospitality but all the rumours are true. It was my partner's birthday weekend and Nural gave us a complimentary bottle of wine (the one we liked when we first arrived) as a treat. He is an exemplar hotel concierge and he is one of the main reasons we intend to return. The hotel is a must stay!

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank SerialNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 5 February 2014

Part of the Small Luxury Hotel group. What a great location, we had a nice walk through the famous shopping street Istiklal up to Taksim square, short walk to Galata Tower and its
aerea with great shops, restaurants, cafés and bars, short walk to the Modern Museum
and as well few minutes to take the tram, which took us over the bridge to the old town and
Sultanahmet. The rooms are very spacious and well decorated, big bathroom in
marble. The rooms don't have any view, but the restaurant "nicole" on the top floor is overlooking
Beyoglû and the Bosporus. Great view while enjoying a very good breakfast, a sundowner
or having the phanstatic tasting menu in the evening. Kaan, the manager of "nicole restaurant" gave us plenty of wonderful suggestions for great turkish wines. Alican in the reception
was most helpful for any reservations to restaurants and the unforgettable Istanbul Dervishes.
The whole staff was charming, warm, attentive and helpful. What a great experience we enjoyed
in the Tomtom Suites Hotel.

Room Tip: no 22 is great, the heating could have been better
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 707elvira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern California
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 February 2014

Tomtom Suites was a perfect fit for our week-long stay in Istanbul. The staff are warm, attentive and helpful. The location couldn't have been better. It was an easy street car ride to Sultanahmet, a couple of minutes up to Istiklal, short walk to Galata Tower, easy access to ferries and Taksim was walkable. Despite its good location, it was incredibly quiet, with no street noise (since there is very little traffic around the building). Even at the basic level, the rooms were spacious and were kept spotless. Breakfast was outstanding - again, the staff was incredibly attentive but not intrusive. Only two observations. The view out the window was an abandoned building and a construction site. Dinner in the hotel, which I had anticipated would be an equally terrific experience, fell short. I would choose the Tomtom again.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank wanderlustSF7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 2 February 2014

I chose the Tomtom Suites over the Four Seasons initially because I was hoping to get a more local taste of the city in return for less upmarket decor and services. It turned out the Tomtom Suites exceeded our expectation in all aspects, from room size to decor to services and breakfast quality at less than half the costs of the Four Seasons. We may have given up on access to a pool or gym but there is so much to see in Istanbul that this is but a tiny price to pay. Our taxi driver did not know the area and my wife had her initial reservations when we got lost in what looked like dark side streets. The hotel is actually located in a quiet deadend alley with security blockade at the entrance which they share with the Italian consulate. Five minutes by foot up the other end of the alley you are on Istiklal Street which is the main shopping and restaurant-bar scene of Istanbul. Nural was the most helpful concierge we have ever come across in our travel across Asia,North America and Europe. Not only did he help us with restaurant recommendation and reservations, he added his personal touch with calls to the restaurants to follow up on our special requests and prepared hand drawn maps every night telling yes how to get to the restaurants. How sweet is that!? I would come back to this hotel even if they double their price. Last but not least, breakfast was included in the rate that we paid and it was a wonderful selection of continental choices and local fare. The staffs on the rooftop restaurant are as wonderful as Nural and are so obliging when we stayed way beyond their operating hours for afternoon tea.

Stayed February 2014, travelled as a couple
Helpful?
4 Thank KCKCJY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 30 January 2014

Very nice and classy Hotel which was tastefully renovated from being a Girls Monastery in the days gone by. Very secure as right opposite the italian consulate but very close to major shopping, restaurants and a taxi rank.
The Hotel has extremely friendly and accommodating staff, spacious and well appointed rooms (20) with super soft large king size beds, beautiful views from a lovely restaurant deck which is open sky in summer and free drinks and condiments make this a definite recommendation when looking for 4-5 star accommodation in Istanbul. It has been chosen a one of 3 Small Luxury Hotels in Istanbul and one can see why.
The only area that could do with improvement is the scope of the breakfast offering which was adequate but could be more exciting and in line with the rest of the hotel.

All in all it is perfect spot in a perfect location with lovely staff and is highly recommended.

Room Tip: When arriving at the airport, do NOT take the shuttle as offered. It cost double to what the very ac...
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  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mfuchs62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 22 January 2014

Tomtom Suites hotel was an idyllic Istanbul destination. The amenities and attention to detail warranted my writing my first review in over 35 years of world travel. Nural is simply a gem amongst men and a wealth of information. He made our stay here beyond description with his inside information and destination advice along with his own detailed travel guides. The hotel is immaculate - rooms are very large and well thought out containing every luxury amenity. The staff is concerned and attentive. Such a lovely example of this - we found a jar of the rose petal jelly my wife was raving about at breakfast in our room in the evening when we returned. They provide a superb breakfast. The roof view is expansive encompassing the Bosphorus and Golden Horn. The location is perfect and safe - quiet and yet in the heart of a vibrant neighborhood which embodies Istanbul. This is a small luxury hotel that warrants every accolade and doesn't make you feel anywhere else but in Istanbul.

Room Tip: The classic suites are superb
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  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank drjleeand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tomtom Suites

Property: Tomtom Suites
Address: Bogazkesen Cad. Tomtom Kaptan Sok. No:18 Karakoy, Istanbul 34433, Turkey
Phone Number:
Region: Turkey > Istanbul > Beyoglu , New City / Taksim
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Istanbul
#6 Luxury Hotel in Istanbul
#15 Family Hotel in Istanbul
#32 Business Hotel in Istanbul
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Tomtom Suites 5*
Number of rooms: 20
Official Description (provided by the hotel):
Tomtom Suites, The Old Franciscan House is an authentic Istanbul building whose posture reflects the social history of Pera from 1850’s to recent. Throughout its history, this building was home for French nuns and some well-known Levantine families. Now it is ready to host its new guests with its "unique" service policy and a new design, pairing modern comfort with historical background. Tomtom Suites, The Old Franciscan House has 20 suites, a terrace offering a panoramic view of old town and a nostalgic outlook. It tells the story of an over 100 years old building with a stylish language, but without loosing the essence of the story. ... more   less 
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Also Known As:
Tomtom Hotel Istanbul

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