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Tomtom Suites
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Reviews (1,069)
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All reviewsitalian consulatetom tom suitestop floormarble bathroomnicole restaurantsmall luxury hotelquiet streetrooftop restaurantdeluxe suiteheated floorsistiklal caddesirooms are hugeseparate showerjacuzzi tubthe main shopping streetturkeynespresso machine
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Reviewed 31 May 2014

My husband and I stayed at TomTom Suites over Easter weekend. We stayed in a Deluxe Suite, which was spacious and attractive. My favorite features were the hardwood floors, the large windows (plus the view of the Bosphorus and the Golden Horn from our room!), and the massive bath. I think one of my husband's favorite features was the fact that he could watch the NBA finals on TV! In any case, we weren't in Istanbul to watch TV, and Nural at the front desk was extremely helpful in arranging transport, recommending activities and coordinating restaurant reservations for us around the city. In particular, we liked Dai Pera, which was a fantastic neighborhood place -- great suggestion!

In the interest of full disclosure, I can see aspects of the hotel that may not be for everyone. Specifically, the location of the hotel is slightly off the beaten path. For us, this was an advantage because (i) we intentionally wanted to avoid staying in the touristy chaos of the Golden Horn and (ii) we had planned on walking everywhere and don't mind walking quite a bit if needed. We found the hotel's location to be just fine.

In short, we greatly enjoyed our stay and hope to return someday.

Room Tip: The Deluxe rooms on the third floor have the best views but can pick up a bit of noise from the restaurant (which sits directly above) from time to time during the day.
  • Stayed: April 2014, travelled as a couple
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3  Thank TheBarrettsAbroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

The hotel itself is beautiful in design - however, we encountered multiple problems during our one night stay, so I think it's important to share this as a counterpoint to the other glowing reviews.
There are a few things you can avoid that we learned the hard way. However, the service may be inconsistent.
1) the hotel arranged an overpriced car service from the cruise dock- they should have advised us to have them arrange a reliable taxi ( which we were advised for the airport transfer the next day). It turns out the hotel was very close by but the driver took a long windy route- probably to justify the cost. This might have been a communication misunderstanding.
2) the hotel messed up the date for our private guide. I has my confirmation with me so this was clearly a mistake. This could have been a big disappointment but fortunately the gentleman at the desk was able to find us an associate of the original guide on short notice. So the tour started two hours later. They did apologize and reduce the tour price somewhat- so a good service recovery
3) we had a wonderful room on the top floor- except that it's a bad choice if you have an early flight as we did- tap lot of noise from the bar/restaurant and elevator
4) we requested a wake up call and a taxi at 5 am. We were told they would have coffee and a snack delivered at 430, which I thought was amazing- but the wake up call came at 5am and the coffee never came. Fortunately I had set my phone alarm as back up. Luckily the clerk managed to get the taxi there. He didn't apologize or offer any sort of compensation. although I later wrote a note and did receive an apology in fragmented English.
5). Be aware that the immediate area is very hilly- you must walk up an extremely steep hill to get to the main shopping street or to/ from the tram. This might be fine for people who are in great shape, but it was not good for us. I don't recall this being mentioned in earlier reviews.

Room Tip: Ask for a quiet room- not 4th floor if you have an early flight
  • Stayed: May 2014, travelled with family
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9  Thank CC L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

We stayed for a long weekend in this delightful hotel. The room was fabulous, really large and comfortable. The hotel is in a quiet road with a very steep hill up to the tramway and shopping street. Fantastic position could get everywhere easily but nice to come back to the calm of the hotel. Nural on reception was fantastic. He told us everywhere to go and recommended some great restaurants. Breakfast is served upstairs on the roof terrace. We also eat in the hotel restaurant which was excellent. We would have liked the bar to stay open later at night so that we could have a drink when we came back from dinner but that would be our only complaint. Everything else was superb.

Room Tip: Our room on the third floor overlooking the Bosphorous was fantastic
  • Stayed: May 2014, travelled as a couple
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2  Thank Sightseeer11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

Tomtom suites is one of the best hotels I have stayed at in recent years. It is a beautiful, modern conversion of an historic building in a quiet street with tasteful, modern art and the highest quality fittings. They serve a superb breakfast in a top floor restaurant with panoramic views of the Bosphorous and Golden Horn. The staff were excellent without exception. I will be returning.
The only minor quibbles: a steep climb must be tackled when arriving or leaving the premises, due its hilltop location. Dragging heavy luggage up the steep street from the tram stop requires energy, strength and frequent detours into the road itself as the pavement is poor and often blocked by parked vehicles. Young people also like to gather and drink in the (incredibly steep) passageway up to the pedestrian shopping street; while they left us alone, they were always there and the ground was strewn with broken glass.

  • Stayed: May 2014, travelled as a couple
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2  Thank Oliver F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2014

This Old Franciscan House in Pera ...Karakoy...is located just a few minutes walk (albeit hilly) from the Tram or from Istakal Street. The accommodations are comfortable and filled with little details (chocolates, jacuzzi tub and toiletries); there is an excellent buffet breakfast including eggs to your order. Tea is also offered in the afternoon...but be informed that if you request alcohol, you will pay thru the grapevine ! The view from the elegant restaurant where breakfast and Tea are also served is spectacular.

The orientation to the hotel and to the neighborhood, as well as to the city in general, is invaluable...in fact, the staff were outstanding in every way.

I had been warned about the dark street leading to the entrance. It is somewhat dark, but just across from the Italian Embassy and Consulate. We never felt uncomfortable, but were we to have returned very late at night, we would have opted for a taxi to the door.

We enjoyed out stay here and recommend it.

  • Stayed: May 2014, travelled with friends
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2  Thank Marniewdc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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