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“Boutique Hotel with Style”
Review of Tomtom Suites

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Tomtom Suites
Ranked #11 of 1,160 Hotels in Istanbul
Certificate of Excellence
Reviewed 2 August 2014

TomTom Suites
Istanbul, Turkey
June 5 - 7th, 2014

TomTom Suites is a small boutique luxury hotel. The hotel's finishes, accommodations, and service exceeded my expectations for this class of hotel.

Prior to arrival, I had emailed the hotel to arrange an airport transfer and a private half-day tour. Both were arranged, after only a couple of emails. Upon exiting customs, it took me a while to find the transfer agent. The airport is relatively small for such a large a city which translated into a very chaotic welcome to Istanbul. Even if you're not staying at TomTom, I would highly recommend arranging a transfer. After navigating through congestion and many very narrow streets, we made it to TomTom...well almost. TomTom is located across a narrow street from the Italian embassy which houses a school. We arrived right as exiting school buses caused a gridlock and we walked the remaining two blocks with our luggage. This was certainly no one's fault, and the driver offered to carry our luggage for us.

The check-in took a while as other guests were checking-in and asking questions. Recall this is a small hotel. We were not inconvenienced at all, as comfortable seating was available in the lobby. The front desk attendant was very personable but professional and spent about ten minutes familiarizing us with the hotel and surrounding area.

The room was very spacious with a separating seating area. The furniture and fixtures were contemporary and more than adequate for our needs. There were closets for storage, but not large enough to stow our luggage (we never travel with more than carry-ons). The bathrooms was spacious with a separate rain shower and deep soaking tub. While the tub was large, the shower had room for one. There was only one sink, and I found the sink area to a bit cramped for two people. The minibar was more than adequately stocked, and the free water was a very welcome. The coffee bar/ machine was the best I have ever experienced in this class of hotel.

The roof-top restaurant had beautiful views, and service was sufficiently attentive. We only ate at the morning buffet (they also take orders table side) which was more than adequate for our needs. We did not have dinner at the restaurant.

The TomTom is not located in a tourist area, but we found mass transit to the main tourist areas convenient (just a tip, there is a funicular that will take you to the bottom of the hill). While the location was fine for us, it is a little rough around the edges, we did not feel unsafe however I would avoid the walk to/ from the main shopping street at night. We walked down (it's a steep hill) the walkway at night and there were many empty buildings with loiterers.

As I said, the hotel arranged a private tour guide. The guide was very knowledgeable, and escorted us around the grounds of the Blue Masque (the Masque was closed for prayers), the Hagia Sophia, Grand Bazaar, and Spice Market. However, we did not appreciate the side trip to turkish rug shop where we were pressured to buy a handmade turkish rug (one starting at $38,000). After three very firm 'no thank you's', we continued our tour. We had similar experiences (albeit less emphatic) at the Grand Bazaar and Spice Market. In retrospect, we should have been more firm with want we wanted/ didn't want, but we didn't appreciate being put in this position. While I don't blame TomTom, if you book a tour through the hotel you should be very clear what you want and don't want.

Without a doubt I would stay at the TomTom again. The room was luxurious and spacious with a very accommodating staff, exceeding our expectations. While not located in the main tourist district, there were more truly authentic ethnic restaurants and shopping. I would recommend this hotel to singles and couples that want to escape the crowds of larger hotels and who want to experience the neighborhoods of Istanbul.

Stayed: June 2014, travelled with friends
4  Thank jfhNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 August 2014

Stayed at this charming, beautiful hotel for 5 nights as a family of four( couple with two teenage boys). The rooms were quiet, comfortable, and spacious. The well appointed rooms had great finishing touches such as Molton Brown products with plenty of complementary bottled water!
The staff is what made our stay so special.... Friendly and outgoing!! You sensed that they truly were there to help you in anyway possible. Nural was an excellent reception staff and concierge who guided us with excellent and varied restaurant choices plus great tips to unique areas of this vast city. The breakfast was excellent- they even made iced coffee with a martini shaker!!! The view from the restaurant was refreshing in the am.

  • Stayed: July 2014
    • Value
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2  Thank Winchestr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

Lovely hotel - a real oasis in busy Istanbul. Set in a quiet street, it is perfectly located for visiting the sights of Istanbul and enjoying some good local restaurants. The reception staff are exceptional and the hotel itself spotlessly clean. We had a very comfortable, well appointed room with a beautiful marble bathroom, and enjoyed good breakfasts on the fourth floor of the hotel with its fabulous view of the Bosphorus, the Aga Sophia and the Topkapi Palace. Would highly recommend this hotel and would definitely stay there again.

  • Stayed: July 2014, travelled as a couple
    • Value
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4  Thank ChristineB794
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

A little gem in the heart of Beyoglu! Great location, as it is off the main road of Istikalal Cadessi and walking distance to great restaurants and interesting attractions, yet down a quiet street! Staff where very friendly and helpful and really made you feel special! I loved the touch of the staff giving you Turkish Delight as a treat on departure! Will definitely be back!!!

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Lexi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

My wife and I spent two nights in the boutique hotel and were very impressed. Our room was well appointed, clean and very comfortable. The staff were extremely helpful, special thanks to Nurel, (I hope I have spelt that correctly), nothing was too much trouble for them. Our breakfast each morning was a treat and the dining room had beautiful views over Istanbul. Highly recommended. 15 minute walk to Taksim Square and a short tram trip to the old city

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Assie55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014 via mobile

This place is top notch. Great location, rooms, amenities, views, restaurant and staff. Nural was especially helpful, but all of the staff were great. Walking distance to many things, but off the beaten path enough to relax.

If we ever end up back in Istanbul, we will stay here again.

Stayed: July 2014
1  Thank TrennerD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014 via mobile

Location: perfect, near Taksim
Rooms: very spacious, clean, decorated with style and quality
Bathroom: the one you would like for home.. Marble, big shower, nice tube.
Breakfast: very good!! Try the yoghurt
Service: very dedicated and personal service. Excellent!
Something to point out: the amazing views from the terrace where you enjoy breakfast or just an evening drink.
Come here!

Stayed: July 2014
5  Thank rodarg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tomtom Suites

Address: Bogazkesen Cad. Tomtom Kaptan Sok. No:18 Karakoy, Istanbul 34433, Turkey
Phone Number:
Region: Turkey > Istanbul > Beyoglu , New City / Taksim
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Istanbul
#10 Luxury Hotel in Istanbul
#14 Family Hotel in Istanbul
#31 Business Hotel in Istanbul
Price Range: £94 - £204 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tomtom Suites 5*
Number of rooms: 20
Official Description (provided by the hotel):
Tomtom Suites, The Old Franciscan House is an authentic Istanbul building whose posture reflects the social history of Pera from 1850’s to recent. Throughout its history, this building was home for French nuns and some well-known Levantine families. Now it is ready to host its new guests with its "unique" service policy and a new design, pairing modern comfort with historical background. Tomtom Suites, The Old Franciscan House has 20 suites, a terrace offering a panoramic view of old town and a nostalgic outlook. It tells the story of an over 100 years old building with a stylish language, but without loosing the essence of the story. ... more   less 
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Also Known As:
Tomtom Hotel Istanbul

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