I have stayed here a half a dozen timers over the past few years and it always seems to be the same. I am a gold SPG member and I have to ask to have my room upgraded. Sometimes yes and sometimes. not. This past time I received the a huge room but it's so much work which should be unnecessary. The wifi, which in my case, I did not have to pay for since it was a SPG perk, had to be re entered into my phone or I pad over a dozen times. It seems to just turn off constantly. Additionally, while I was waiting for the room change, I went to their public computers to print my boarding pass. After signing in, downloading the document, their printer did not work. I unfortunately do not speak Turkish, but would assume a better understanding of English by the staff at an airport hotel. I found it strange that the travel agent in the lobby (not a Sheraton employee) did not understand a word. I have the impression that someone does not care. As much as I try to be loyal to SPG, next time I will go elsewhere.
- Official Description (provided by the hotel):
- Feel welcomed by distinguished comfort and an ideal location on the shores of the Sea of Marmar. The Sheraton Istanbul Ataköy Hotel is positioned immediately alongside Ataköy Marina and the sea bus terminal, and just 8 minutes from Ataturk Airport. Just 10 minutes from Sultanahmetth, the cultural and tourism highlight of Istanbul, and 20 minutes from historic Taksim Square, we offer easy access to the area’s most popular attractions. Plus, we’re a short stroll to major shopping malls such as Galleria, Carousel, Capacity, and Town Center, and offer convenient transportation options to major centers and fairgrounds including the Istanbul Performance Center, CNR and TUYAP. ... more less
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