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“Correct hotel - near the airport”

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Courtyard Istanbul International Airport
Ranked #285 of 1,141 Hotels in Istanbul
Montréal
Level Contributor
177 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Correct hotel - near the airport”
Reviewed 17 June 2014

Pros: 10 minutes from the airport + Free shuttle. Large room and bathroom. Good price for the room. Free internet in the hall (disconnect after 30min). Soundproffing good.
Cons: I was not considered as an Elite member. Room need improvement (see pictures) - too much security that make me unconfortable (see pictures). Not smiling staff. Market products too expensive (2 TRL for a small bootle of water)- walk to the orther side of the street and go to the gaz station where the price are real Istanbul price (.75 TRL for a big bootle of water). No free internet in the room. Experiment problem with the office desk - not able to print my boarding pass :-(.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NRRobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Istanbul, Manager at Courtyard Istanbul International Airport, responded to this review, 20 June 2014
Dear Valued Reviewer,

Thank you for taking the time to write a review on your stay and for sharing your experience with the Courtyard Istanbul International Airport.

You indicated in your response that your stay with us was unsatisfactory. Please accept our sincere apologies for the inconveniences you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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714 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Fort Mill, South Carolina
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 June 2014

First stay was soon after opening years ago. Have enjoyed all my visits over past years. Only negative is the AC is iffy. BUT the service is second to none. Internet is very fast even during heavy load.
Buffet breakfast is excellent and varied day to day. Dinner menu is good but a bit pricey. Just out the door to the right are couple of very good Turkish kabob restaurants..both of which have English menus. Convenient to airport with a shuttle and let me say again--- as good a service staff to guests as I have experienced in 30 plus years of Int travell

Room Tip: 1402, 1415 and 1417-have good AC
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank B H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 10 June 2014

Pros:
1. Room was very spacious, cool temp that was much appreciated, very clean, bathroom great, ice machine easy to find!, very secure and felt very safe, huge windows with sweeping view of Istanbul - not one bad thing to say about the room, it was A+.
2. The lobby staff were amazing. We checked in late on a Friday night, May 30th. They were dealing with many challenges - there was a woman with children yelling at them (she was yelling the next morning also) and I never saw them lose patience with her. There were airport shuttles coming right and left, current guests with issues - and this staff kept their smiles and their positive attitudes. Super impressed.
3. Close to airport.

Cons:
The lobby was very hot.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank l1222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Istanbul, Manager at Courtyard Istanbul International Airport, responded to this review, 16 June 2014
Dear Valued Reviewer,

Thank you for taking the time to write a review on your stay. We are delighted that the rooms and your stay with the Courtyard Marriott Istanbul International Airport was enjoyable.

We would also like to thank you for your positive comments regarding Front office team which has been passed on to the management.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Al Jubail, Saudi Arabia
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 June 2014

Nice hotel. Cozy rooms. Absolut friendly and competent staff. Good breakfast. Possibility to spend the evening with a drink outside in the garden is given. Nice Beer bar. Airport shuttle service is provided. Small grocery store and ATM machine is located on the ground floor. Room rate is absolut acceptable.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Volkmar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Istanbul, Manager at Courtyard Istanbul International Airport, responded to this review, 16 June 2014
Dear Valued Reviewer,

Thank you for taking the time to write a review on your stay. We are delighted that your stay with the Courtyard Istanbul International Airport was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
125 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 6 June 2014

On the positive side, Hotel is big and spacious, rooms are terrific and large, very bright, and clean.

An ironing board, a coffee machine, decent study table and lamps (Good for a business visit).

There's a 24x7 convenience shop (food, wines, drinks) at the lobby level called 'Market'. Fairly convenient.

Breakfast spread is excellent, various options, No complaints. Bar is decent too.

Now the cons - 1. Big dump site right behind the hotel so its pretty sour to the eyes. 2. Internet is 7 euros a day (No free internet in this day and age, really? Thats Marriott for you.) 3. No room service, not a good idea for those late nights when you're on the 10th floor, working, hungry and have nothing to eat (Theres a 24x7 stop-shop inside the hotel though). 4. Room temperature (Stuck at 21.5 degrees, and cannot be controlled by the Guest. I hope the hotel doesnt think I'm 12. Oh wait.)

Theres a free shuttle to the airport every 30 mins.

Not many options to eat around. There's star city mall about 5 mins by cab and Istwest (right across the road from Starcity) has a couple of nice restaurants.

Service was excellent though, No complaints (other than the marriott policies which, I believe, the hotel itself cant do much about)

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank FindingNeverland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Istanbul, Manager at Courtyard Istanbul International Airport, responded to this review, 16 June 2014
Dear Valued Reviewer,

Thank you for taking the time to write a review on your stay and for sharing your experience with the Courtyard Istanbul International Airport.

You indicated in your response that your stay with us was unsatisfactory. Please accept our sincere apologies for the inconveniences you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 June 2014 via mobile

It's an ideal place for people to get to the airport soon, as it is just 5 km away.

The hotel does not have anything nearby, the only places accessible nearby are 212 and Star City Mall, which is just a 5 minutes cab ride. To get to the main city, it's about 15 - 17 Kms.

The rooms are neat and well maintained and the staffs are helpful when asked for further assistance.

Stayed June 2014, travelled with family
Helpful?
1 Thank Salman_Salim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Istanbul, Manager at Courtyard Istanbul International Airport, responded to this review, 9 June 2014
Dear Valued Reviewer,

Thank you for taking the time to write a review on your stay and for sharing your experience with the Courtyard Istanbul International Airport.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 June 2014

Not used to staying at limited service hotels, I was booked here by a company that I do business with. A bit out of town as it is close to the airport.

Room is functional and for the price I guess it is fine.

  • Stayed May 2014, travelled on business
    • Value
    • Service
Helpful?
Thank comradestuart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Istanbul, Guest Relations Manager at Courtyard Istanbul International Airport, responded to this review, 5 June 2014
Dear Valued Reviewer

Thank you for taking the time to write a review on your stay and for sharing your experience with the Courtyard Istanbul International Airport.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Istanbul International Airport

Property: Courtyard Istanbul International Airport
Address: Basin Ekspress Yolu, Fatih Caddesi, Dereboyu Sokak No: 2, Istanbul 34303, Turkey
Region: Turkey > Istanbul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#104 Spa Hotel in Istanbul
#158 Business Hotel in Istanbul
#201 Luxury Hotel in Istanbul
#223 Family Hotel in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:4 star — Courtyard Istanbul International Airport 4*
Number of rooms: 264
Official Description (provided by the hotel):
Our Istanbul Airport hotel makes visiting Istanbul easy. Just 5 minutes from Istanbul International Airport and only 20 minutes to Istanbul's city center, The Courtyard Marriott Istanbul International Airport, promises a comfortable and enjoyable hotel experience for travellers. The Courtyard Marriott Istanbul International Airport is located just 5 minutes by complimentary shuttle from the Istanbul International Airport. Our Hotel is ideally situated in the triangle composed of Istanbul International. Airport, Congress, Fair and Exhibition centers such as CNR-Expo, IFM, IWTC and Tuyap. 264 guest-rooms offer welcome comfort, from high-quality beds to high speed Internet access. Our chic and contemporary hotel rooms pay full attention to traveller needs with a coffee maker, in-room safe, iron and board, plasma display channel. No matter your reason for visiting Istanbul, we can help you feel at home with quality amenities such as a 24-hour fitness center, massage therapy options, Grab & Go service and an indoor pool. ... more   less 
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Also Known As:
Courtyard Istanbul International Airport Hotel Istanbul

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