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“3 star not 4 star”
Review of Hotel Venera

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Hotel Venera
Ranked #600 of 1,135 Hotels in Istanbul
Slemani, As Sulaymaniyah, Iraq
Level Contributor
107 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“3 star not 4 star”
Reviewed 27 August 2012

Really, I don't like this hotel, it is not 4 star, and not deserve their price, it is ok if classified as 3 star with 3 star price, basically it is clean, but small room, lake of sevice, bad wireless internet, the spa center is too small and all job done by one male.

Stayed July 2012, travelled solo
Helpful?
3 Thank AriHussein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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120 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 May 2012

Nice hotel but really 3 - 31/2 stars rather than 4 star.
Basic clean rooms
Fine for a one night stay but wouldn't want to stay here much longer than that.
Thin walls also. Can quite clearly hear conversations being held in the next room.
Restaurant and Bar upstairs are very good with amazing views.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ClareB77_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 September 2011

after booking via a seperate website we were sent an e mail saying the card was not accepted as it was a debit card (they needed a credit card) so we booked again using a credit card and received our confirmation, however on arrival at the hotel they had no record of our payment and didnt take the confirmation email as proof of payment, why i dont know as you only get confirmation after payment! so we had to pay again but because it was not online or through the website they charged us extra plus we were charged for transaction abroad. When we got home we checked the bank account and weren't surprised to see we had been charged twice, the second time much more than the original booking cost. We sent an email to the hotel with copies of bank statements proving their mistake and explained they need to refund the larger sum as it was their mistake, so they replied saying sorry for the mistake (which had left us a bit short on cash for the rest of the trip due to paying for the hotel with our spending money) and the money would be refunded within 15 - 20 days. After 1 month still no refund but they insisted that they had made the transfer then finally after another month of emails and complaints we recieved the money but not the full amount but too fed up to claim the rest back. Shocked that an apparently respected hotel not only made this mistake in the first place but also took so long to sort out such a simple matter, well nearly sort out!

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank bigyin_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Istanbul hotels

Moscow, Russia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 August 2011

I stayed in this hotel for only 4 days and had nothing to complain about.
Good food, clean and comfortable rooms.

What's more, there's a nice small Italian restaurant upstairs with great cousin, interior and view of the Bosphorus.

  • Stayed April 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank arifmetika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia, Bulgaria
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 July 2011

I would like to claim that we have paid 32 Turkish lira (20dollars) for package Turkish bath + Sauna. But for our unpleasant surprise we were received in this 4* hotel Venera Turkish bath without soap, water and pilling, only relaxing. We we stayed 10 min. in the sauna and 10-15 min in the Turkish bath, relaxing. We have asked the woman (Marina) when she will start the Turkish bath she told us that our package is only this, if we want the full procedure that we had to pay 60dollars. We are on 100% sure that they lied us because there is no Turkish bath only with relaxing on the stones.
However, we have not received the paid service, they have not returned us the money and for sure we will not return back into this hotel. All our friends will learn for this hotel, for their awful behaviour to us.
My suggest is to be very careful if you stay in this hotel.

Room Tip: no spevial tip, only be careful
See more room tips
  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Desislava_Nikolova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 April 2011

My family and I chose this hotel for our Easter visit to Istanbul. We booked a triple room and we could not have been more pleased with the size of the room. It had views over the Bosphorus, a small living room which helped us feel very comfortable moving around in the room and a good sized bathroom. The sheets and towels were changed daily and the breakfast was plentiful and served on the 8th floor, with great views once more. The location was not the absolute best we could have had but it was close to the tram, only one stop from the Bazaar and two from all the Sultanahmet sites so overall, it was very convenient.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Maribou3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
275 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 10 April 2011

After completing our circuit of Turkey, our Pacha Tour returned us to this hotel. It was an improvement to the Blackbird. Furnishings were new and shower drains wonderfully. It was near a mosque but for some reason, no prayer calls came from there. The closest tram is Laleli-Universite and was a 10 minute walk to the Grand Bazaar. The neighborhood appears to be a garment wholesale district.

Our triple room was 215, fairly well lit, very small with 1 queen bed and 1 single bed. There was an in room safe which doesn’t appear to be functioning. Bathroom amenities include hair dryer, shampoo, conditioner, shower caps and soap. Shower drains well.

Our room faces the front of the hotel. The window was more like a door as it opens completely and you are able to step out onto a little ledge.

Breakfast was the usual breads, salad, cold cut spread with Nescafe coffee machine, diluted juices (OJ, cherry and peach). Warm options were limited. The omelet station wasn’t operating the first morning but on the next morning, when there appears to be a tour group in residence, it was working.

There was a computer in the lobby but unsure if it’s internet-ready. I was told Wi-Fi was free.

  • Stayed March 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tardykat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Venera

Property: Hotel Venera
Address: Mesihi Pasa Cad. No:72 Laleli, Fatih, Istanbul 34480, Turkey
Region: Turkey > Istanbul > Fener & Balat
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #600 of 1,135 Hotels in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Venera 4*
Number of rooms: 99
Reservation Options:
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