One of the worst hotel experiences we have had; The ceiling in the bathroom leaked water to the point where the glass shell covering the ceiling light filled with water and crashed to the floor. No repair or room change was forthcoming from management. Room service was non-existant (we had to retrieve our own towels after several requests). The room was noisy (hotel is located by the train track), and maintained a cigarette and heavy mildew smell for most of the visit. The manager on duty during the day, Mrs. Nergiz, was pleasant and apologetic, but did not follow through on correcting problems. Night clerks were pleasant but unresponsive. We finally changed hotels.
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