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“Jewel in Istanbul”
5 of 5 bubbles Review of Hotel Sultania

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Hotel Sultania
Ranked #11 of 1,129 Hotels in Istanbul
Certificate of Excellence
UK
Level Contributor
83 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Jewel in Istanbul”
5 of 5 bubbles Reviewed 5 January 2013

Comfortable, clean and well decorated, with good access to the tourist sights. The rooms have a mini bar and coffee/tea making facilities and free wifi, and during the day the lobby has a tourist person offering trips of the local sites. The staff are very friendly and helpful and on hand 24 hours a day to assist.

Only negatives were despite fully turning on the air conditioning the room was still too hot and the shower/bathroom was a cubicle in the room rather than a separate room.

Istanbul has a lot of people trying to rip you off at every turn, but the staff at the Hotel Sultania look after you.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank drakeekard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, 5 February 2013
DEAR GUEST

First of all, I would like to thank you to choose Hotel Sultania for your Istanbul visit.
We are appreciate for your nice comment about our hotel and staff.
You are also so lucky to discover that hidden gem of Istanbul
When you need any assistance for everything, please do not hesitate to contact with me again.

Kindest Regards,
HILMI CALIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (506)
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Sweden
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 5 January 2013

Hotel Sultania has a great location and offers excellent service. We stayed for six nights and were able to easily reach anywhere in the city by foot or public transport. The staff were always happy to help and offer advice on where to go and what to do. The hotel has a nice ambience, good facilities and is well-maintained; the breakfast buffet is excellent. I recommend Hotel Sultania without hesitation!

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PaulSweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, 5 February 2013
DEAR GUEST

First of all, I would like to thank you to choose Hotel Sultania for your Istanbul visit.
We are appreciate for your nice comment about our hotel and staff.
you can be sure you have another home in Istanbul,
When you need any assistance for everything, please do not hesitate to contact with me again.

Kindest Regards,
HILMI CALIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 4 January 2013 via mobile

Beautiful rooms. Very helpful concierge. Delicious and fresh breakfast with custom omelets, waffles, fruits, chocolate fondue, cheese, pastries and more. Great location, within walking distance to major sights and only 2 blocks from tram. We recommend the restaurant directly across from the front door for dinner.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank OkieDokieMama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, 5 February 2013
DEAR GUEST
First of all, I would like to thank you to choose Hotel Sultania for your Istanbul visit.
We are appreciate for your nice comment about our hotel and staff.
And let us serve these delicious pastries to you one more time
When you need any assistance for everything, please do not hesitate to contact with me again.

Kindest Regards,
HILMI CALIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 4 January 2013

Good, clean, centrally located hotel, close to Sultanahmet. Great room design, good service, reasonably priced. The artwork is interesting, bathroom design exceptional ( The similar type of hotel I stayed in recently, the Art Series Blackman in Melbourne could learn a lot from this hotel, when it comes to design, pricing and friendliness!)
The hotel website advertises higher prices than what you can find on the net, so shop around first! The breakfast is not that magnificent, but passable. The bathroom sink was overflowing on my arrival but got fixed the following day. I ordered room service and a hot tea, they brought only tea bags and asked me to make my own tea using room kettle, however charged me for it. So make your own tea and save five bucks. Overall, go for it. The bed is magnificent!!!!

  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ADL7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, 5 February 2013
DEAR GUEST
First of all, I would like to thank you to choose Hotel Sultania for your Istanbul visit.
We are appreciate for your nice comment about our hotel and staff.
I know that is not easy to come from your home to here any time but when you come you will have same kinds of beds to have a magnificent sleep
When you need any assistance for everything, please do not hesitate to contact with me again.

Kindest Regards,

HILMI CALIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anchorage
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 3 January 2013

I usually travel alone and was never in Istanbul so I chose the Sultaia based on other TripAdvisor reviews. I was not disappointed. I had a special that included an airport pickup and breakfast. The driver was there when I got off the plane after a very long journey. The hotel was very nice, which allowed for more personal attention. I was immediately met by their customer relations person who briefed me on various aspects of the hotel and location. The room was beautiful and clean. There was a large flat screen TV in the room and the bed was very comfortable. The room also had a mini-bar. What I enjoyed most was the location of the Sultania. I was within walking distance of major attractions such as the Grand Bazaar and the Egyptian Market as well as the many mosques and palace nearby. There were tons of restaurants and shops in the vicinity and even though I was by myself, I always felt very safe. Everyone was very friendly and helpful, even when I got lost several times walking back from my sightseeing.

I would note that due to the nature of Istanbul, be prepared to walk up some hilly streets. I liked the cobblestone streets in the area and all the great places to eat and shop. The only problem I had was with the internet speed in my room but part of this was due to the fact that I brought an old computer which factored in. There was a computer in the lobby that you could use at any time that also had a printer. I would also say that the rooftop restaurant was gorgeious, especially at night wiht wonderful views of the city. I plan on staying at the Sultania when I return to Istanbul. I would add photos but the rooms and hotel looked exactly like the photos on their website. I should note that I was there for several days at the end of December until January 2 2013.

Room Tip: I think all the rooms are niice. It depends on how many people and your needs.
See more room tips
  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fireweed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, 5 February 2013
DEAR GUEST

First of all, I would like to thank you to choose Hotel Sultania for your Istanbul visit.
We are appreciate for your nice comment about our hotel and staff.
Our aim is to feel our guests feel like a sultan. After I see your review I said that we did.
When you need any assistance for everything, please do not hesitate to contact with me again.

Kindest Regards,
HILMI CALIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 January 2013

Our flight arrived an hour late, and the hotel's driver waited for us to drive us to the hotel.
The location is very good in terms of all the tourist attractions being around you, but it is hard to find for the first time to get there.

The hotel lobby and restaurant is extremely clean. The entire hotel is very nicely designed and clean. Each room has a special design with dedication to sultans. Once you walk in the room, you will be delighted towards the beautiful lightning around the room, (and the bed!!). Very comfortable mattress and selections of pillow.

The only downside to this was the room we took was very popular, and the people before us didn't check out until an hour late. We were very tired from our flight, and we had to wait such a long time for the manager to clear the room. Other than that, no complain, excellent service and hospitality from the Turks.

Room Tip: Choose the room with hammam, and ask them to add the romantic welcome package.
See more room tips
  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zain H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, 5 February 2013
DEAR GUEST
First of all, I would like to thank you to choose Hotel Sultania for your Istanbul visit.
We are appreciate for your nice comment about our hotel and staff.
I can also say that our rooms desing was organised with the guest reviews. You can easily observe with the other reviews too.
When you need any assistance for everything, please do not hesitate to contact with me again.

Kindest Regards,
HILMI CALIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
1 review
5 of 5 bubbles Reviewed 2 January 2013

The Hotel Sultania is one of the nicest and friendliest hotels we have ever stayed in, and we would highly recommend it. The rooms are so beautiful and well designed. The breakfasts were amazing and nothing was too much trouble. We loved the turkish delight on the bed every night which was such a lovely touch. The hotel is very well situated to get to all of the wonderful sights of Istanbul. We can't wait to return to Istanbul and would only consider staying at the Sultania it is so special.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LIN M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, 5 February 2013
DEAR GUEST
First of all, I would like to thank you to choose Hotel Sultania for your Istanbul visit.
We are appreciate for your nice comment about our hotel and staff.
I also thank you to share your ideas with our guest will be.
When you need any assistance for everything, please do not hesitate to contact with me again.

Kindest Regards,
HILMI CALIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Sultania

Property: Hotel Sultania
Address: Ebusuud Cad. Mehmet Murat Sok. No:4 | Sirkeci, Fatih, Istanbul 34110, Turkey
Phone Number:
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 1,129 Hotels in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Hotel Sultania 4.5*
Number of rooms: 43
Official Description (provided by the hotel):
Hotel Sultania is a deluxe boutique hotel with a harem design and located at the heart of the old city and within walking distance to Saint Sophia, Blue Mosque, Topkapi Palace and Bosphorus. ... more   less 
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