We stayed at the Hotel Sultania for four nights in the middle of November.
The hotel is in a fantastic location in the middle of the Sultanahmet area. It’s within walking distance of all the major attractions, loads of great restaurants nearby and a tram station virtually at your door step. Due to its great location, we didn’t bother buying the prepaid tram passes and in the 5 days of our stay only used the trams once.
Customer service was excellent. Starting with the welcoming cup of Turkish tea, the introduction to the hotel and city we received from the front of house staff on our arrival to the attention to detail from the waiting staff at breakfast, nothing could be faulted.
I also want to pass on a big thank you to Serap Kurtdere, the customer relations manager who even arranged a surprise birthday cake for me which was presented by the chef and restaurant team at breakfast. It was delicious!
Room and hotel amenities were of the highest standards, cotton bath robes, towels changed daily, complimentary mineral water (replaced daily) and even freshly made Turkish delight in our room on arrival.
Breakfasts were filling and varied. We especially enjoyed the fresh honey cut straight off the honeycomb. We ate in the Olive restaurant on the night of our arrival and can highly recommend the set taster menu. Each course was a meal in its own right.
Lots of small things make this a fantastic place to stay: free WIFI in all the rooms (not just the lobby area), business centre with free printing service for boarding cards/tickets/vouchers, free afternoon tea/coffee and pastries in the lobby, the presence of a spa with gym and pool (rarely found in central Istanbul hotels) was an added bonus.
If you’re going to Istanbul, I’d also recommend you purchase a Museum Pass. For 85 TLR you get entry into a number of the major museums and discounts at other outlets. We made full use of the card over its 72 hour validity period.
- Official Description (provided by the hotel):
- Hotel Sultania is a deluxe boutique hotel with a harem design and located at the heart of the old city and within walking distance to Saint Sophia, Blue Mosque, Topkapi Palace and Bosphorus. ... more less
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