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“Making life easy - The "No problem Sir" hotel.”
Review of Hotel Sultania

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Hotel Sultania
Ranked #12 of 1,149 Hotels in Istanbul
Certificate of Excellence
Northampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Making life easy - The "No problem Sir" hotel.”
Reviewed 7 May 2014

From the moment you are picked up at the Airport (free transfer)to checking in at the hotel to the luggage taken to your room;nothing is too much trouble.You are offered a drink when you arrive at the hotel and then introduced to the hotel facilities and nearby attractions,whilst you cases are taken to your room.
The food and location of the hotel is perfect for Old Istanbul.All sites within walking distance.
Numerous excellent restaurants on your doorstep and the Tram just down the road.
Any request is meet with "No problem" - late checked, case stowage, immediate taxi to ship etc.etc. On leaving , we were both presented with a small gift. Lovely touch and lovely staff.

Room Tip: Take the best room you can afford! You might even end up in the Harem!
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bob345545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,909 reviews from our community

Traveller rating
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    352
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545
1,519
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (511)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Vancouver Island
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 May 2014

After getting out of the Airport without my Wife's main suitcase we boarded our shuttle for trip thru Istanbul to the old city and to the Sultania hotel.
We were treated and introduced to all the staff,then sat at a big desk to register ,( as soon as we told the Manager about the missing suitcase the Manager called and he kept calling as the assistant, she also kept calling for 2 days until she finally got it back delivered to the hotel)

We were then led to a very special Saltan Room, each room is different and special and there is a tray with fresh made Turkush Delight. Each one of the staff we came in contact with we're Great. We had a wonderful time in such a unique Hotel.

Room Tip: All the rooms are unique and all Good
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  • Stayed October 2013, travelled as a couple
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    • Rooms
    • Cleanliness
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Helpful?
Thank Silver sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2014

This is my second time revisiting the same hotel simply because it is right smacked in the heart of most tourist attractions, pretty much a walking distance everywhere. The rooms are cozy, some are bigger than the rest. There are some renovation works ongoing during my stay but its only restricted to day hours. Superb breakfast buffet, staff is always so welcoming and accomodating. Thanks Ozgur for always making sure we are well looked after during breakfast > makes a perfect start to our day!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Awyongs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 May 2014

On arrival the hotel greet explain everything you could need,they were so helpful.Are luggage was taken to are room we were so impressed it was beautiful every detail was taken care of a small gift on our bed ,the restaurants around where good & well priced.The best thing about this hotel not only the staff everything is on your door the spice market,the grande bazaar ,the blue mosque & much much more.You don't need any transport while your there everything is easy walking distance.Dont just think about this hotel just book it you won't regret it.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 3 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 May 2014

We stayed at the Hotel in April and it was a good decision.

We were looking for somewhere in the old city which was not too pricey - but still gave us the feeling of quality and service. The Hotel Sultania gives you this.

The Hotel is run very well from the Concierge, Waiters to the Cleaning staff. it was also good to have a lot of people in the Hotel speaking very good English. All the staff were extremely helpful and showed great respect and courtesy to all the guests. I would like to take them to every Hotel I stay - as they are top class.

The Hotel is within 15mins walking distance of all the sights, and we thoroughly enjoyed our days out exploring the streets. There are plenty of cafes / restaurants in the surrounding streets, and we enjoyed trying different ones each night.

We would definitely stay here again.

In summary it was the staff who made the difference, anyone can build a Hotel, but it takes time to build an organised team, with a high level of service and professionalism.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank monroe59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 5 Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 May 2014

We stayed at Hotel Sultania after reading great reviews and deciding the location was perfect for seeing location attractions. Turned out to be the right choice!
This hotel is located in a non-traffic cobble-stoned street, easy walking distance to all the main mosques and attractions located in the Sultanhmet area. A little hard for taxi's to find though, so once your established direct them to something local more recognisable and walk from there.
Staff were very helpful, especially the cafe staff. Reception is welcoming and the key staff all introduced themselves to us on arrival. A great intro was made on check in and a quick intro to the area and how to get to local attractions was really helpful.
Our room was 1308 and first impression was neat, but small. We learned later this room is usually used as an adjointment to the next room, so next time we'd ask for a bigger room. Having said that it looked just like the pics online, very clean, well furnished and appropriately Turkishly decorated (very recently by the excellent condition of it) and functional. Bed was comfortable and there was a pillow menu if we needed a better sleep, but didn't. Our room was on level 3 and had a open window but no outside access, which would have been nice. The size and lack or balcony did make us feel a little claustrophobic at times. Outside noise did not bother us, all windows were also new and double glazed. Everything functioned well except the centrally set air conditioning system didn't allow us to change the room temp which was a little uncomfortably warm at times. Apparently the hotel is looking into a different system as one set temp does not suit everyone. The TV only had 2 english channels, which was a little boring.
Our package incl breakfast and the cafe downstair had an excellent buffet that was outstanding in choices. The staff were very good as well. We ventured to the rooftop bar (attached to the rooftop restaurant) which was quite hard to find but enjoyable when we got there. There were more than enough outside dining options within 2 mins walk of the hotel.
Overall, a great place to stay and nice relaxing environment to come home to after pounding the streets of Istanbul. I thought the room rate was slightly (about 20%) overpriced, but I guess there's a premium in there for its location which was excellent.

Room Tip: Although I asked for the highest room to avoid street noise (based on other TA comments), we got roo...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank blueskiesforme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 April 2014

We spent 6nights here. Location was excellent with all the attractions of Sultanahmet within easy walking distance. Tram line is also very close . Room was a good size and very well cleaned by the house staff. Staff were always very friendly and helpful. Good selection of restaurants around the hotel and their own restaurant on the 6th floor looking over to the water shouldn't be missed.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dockedaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sultania

Property: Hotel Sultania
Address: Ebusuud Cad. Mehmet Murat Sok. No:4 | Sirkeci, Fatih, Istanbul 34110, Turkey
Phone Number:
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 1,149 Hotels in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Hotel Sultania 4.5*
Number of rooms: 43
Official Description (provided by the hotel):
Hotel Sultania is a deluxe boutique hotel with a harem design and located at the heart of the old city and within walking distance to Saint Sophia, Blue Mosque, Topkapi Palace and Bosphorus. ... more   less 
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