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“Location and Customer Service!!”
5 of 5 bubbles Review of Hotel Sultania

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Hotel Sultania
Ranked #13 of 1,129 Hotels in Istanbul
Certificate of Excellence
Charlotte, North Carolina
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Location and Customer Service!!”
5 of 5 bubbles Reviewed 24 May 2014

We stayed one night at Hotel Sultania and were very pleased. The staff was very friendly and went over and above to be helpful, even packing us a breakfast when we had to leave for the airport at 4:00 am the next morning. Our room was beautiful and extremely clean, even a small balcony. Great location in the historic district. Great choice of restaurants in the hotel or right across the street. We wish that we had a little more time to enjoy Istanbul and the Hotel Sultania.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank mccloy9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yasmak Hotels T, Guest Relations Manager at Hotel Sultania, responded to this review, 7 June 2014
Dear mccloy9

Thank you for writing a review on tripadvisor.com. We do appreciate you took the time to write it and so pleased to hear that you had an enjoyable stay in our Hotel.

Your feedback is very important to us as our guest satisfaction is our main priority

We would love to welcome you back,

Warm Regards,

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,861 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (506)
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English first
San Juan, Puerto Rico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 May 2014

I stayed at the Sultania with my daughter and sister for 3 nights on May 14. It has a wonderful location. Everything is near. The breakfast very good. Rooms clean and excellent service. The staff is very helpful. Everything requested was given to us. The only thing we didn't like was the decoration of the lobby. Is very small and could be decorated more like the rooms with the theme of the sultan's wives.

  • Stayed May 2014, travelled with family
    • Value
    • Location
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Helpful?
1 Thank Ernestina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yasmak Hotels T, Guest Relations Manager at Hotel Sultania, responded to this review, 7 June 2014
Thank you for writing a review on tripadvisor.com. We do appreciate you took the time to write it and so pleased to hear that you had an enjoyable stay in our Hotel.

Your feedback is very important to us as our guest satisfaction is our main priority and Your complaints about lobby were considered by our management.

We would love to welcome you back,

Warm Regards,

Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

Stayed at this lovely hotel for 3 nights and it was well worth the visit. As soon as you enter you are greeted by the manager and offered a nice refreshing drink. The manager then goes on to describe the hotel amenities as well as provide you with a map of all the local attractions. The hotel is ideally situated and is perfect tourists.

The rooms are very lavish indeed with gorgeous in room lighting for setting the mood and each room is named after a sultan. The bed is very comfortable as is the shower. The pool area is rather small so don’t expect to do any laps but it’s a nice location and also has a relaxation pool which could be warmer. The spa treatments are nice albeit overpriced but then I expect that in a hotel of this type. Staff are very friendly and welcoming and the breakfasts in the morning are varied and different everyday so you always get something new.

Be wary of the lifts in the spa centre as at one point we went down one lift and somehow ended up in the hotel next door in our dressing gowns! The spa centre is obviously shared by both hotels but the lift system can be quite confusing!

All in all, a great hotel and no major complaints reallt – recommended indeed!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank shaqz83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 21 May 2014

Travelled to the hotel in May 2014. From the moment we arrived to the moment we left we had a great stay at the hotel. The staff are amazing, very knowledgeable and friendly.
The rooms are spacious and clean. The hotel pays a lot of attention to details. All our requests were dealt with immediately. The staff went out of their way to help us.
Breakfast is pretty good. Good selection of food.
It took an hour to get to the hotel from Ataturk airport as the roads can get very busy, however the return journey only took 30 mins. Gulhane is the closest tram stop and is a 1 minute walk from the hotel. Aya Sofia and the Blue Mosque are both 7/8 minutes walking. Great location.
I will definitely be staying here again and will always recommend this hotel to friend and family.
Cannot fault the hotel!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelA_S2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farnham, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 20 May 2014

We stayed at the Sultania for 4 nights. Very friendly and helpful staff and first class concierge. Well situated for the old town and trams. We moved rooms to the side of the Hotel where the rooms are very quiet and this was done very willingly and to a larger room too. We would happily return and warmly recommend to other travellers. DW/CRW

Room Tip: Side rooms are very quiet.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 May 2014

Sultania hotel is really very nice place to stay, great facilities, very friendly nice warm staffs, very clean room, nice decoration, good breakfast, the hotel located in an easy and perfect spot.
Hotel area is easy to find restaurants for lunch, dinner and close with Istanbul great place to visit.
I do 100% like this hotel and really recommend this hotel for travelers who wants to visit Istanbul.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
1 Thank Sandy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surbiton, United Kingdom
Level Contributor
114 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed 19 May 2014

We stayed at this hotel for 4 nights in May. The staff and service provided was excellent - they all went out of their way to help and were so friendly.

The location is fantastic, with all the main attractions within walking distance. If walking isn't your thing, there is a tram stop very close by.

Only things that let us down with the hotel was the bathroom. The smell coming from the drains was really quite horrible, although we are lead to believe this is consistent across Istanbul due to the age of the plumbing. We did ask about the smell and were told they could change our room if we wanted (although the smell was from a lot of the drains, so changing rooms wouldn't necessarily make a difference). The bath in our room was a bit disappointing - we were informed that it was the only room with a jacuzzi style bath, but sadly the bath itself was discoloured and had a number of cracks in it.

Overall, the hotel was lovely, although perhaps not on scale with other boutique hotels we have stayed at all over the world.

Room Tip: We chose a room with a balcony,which meant that you were up high on the top floor of the hotel, but...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marionjd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sultania

Property: Hotel Sultania
Address: Ebusuud Cad. Mehmet Murat Sok. No:4 | Sirkeci, Fatih, Istanbul 34110, Turkey
Phone Number:
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 1,129 Hotels in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Hotel Sultania 4.5*
Number of rooms: 43
Official Description (provided by the hotel):
Hotel Sultania is a deluxe boutique hotel with a harem design and located at the heart of the old city and within walking distance to Saint Sophia, Blue Mosque, Topkapi Palace and Bosphorus. ... more   less 
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