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“Hotel Sultania - 2 great nights in Istanbul”
Review of Hotel Sultania

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Hotel Sultania
Ranked #11 of 1,171 Hotels in Istanbul
Certificate of Excellence
Reviewed 3 June 2014

My wife and I have a very comfortable two nights at the Hotel Sultania, which is well situated in the European part of Istanbul. The room was clean, well appointed (although the washing facilities somewhat basic but perfectly satisfactory), the bed was very comfortable, and the sound proofing of the room from the restaurants at ground level (we were on the third floor) was OK. The breakfast was excellent (one of the best omelettes I have ever eaten), but the dinner on the roof was mediocre - I think we could have done better going to a street-level independent restaurant. Most of all, the helpfulness of the staff was excellent and charming. When I could not find the bureau-de-change then one of the staff walked with me so that I did not get lost. An excellent, friendly hotel - well worth staying there.

Room Tip: Ask for one that this at least on the third floor so as to keep any noise from the street level rest...
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  • Stayed: May 2014, travelled as a couple
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1  Thank Francis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yasmak Hotels T, Guest Relations Manager at Hotel Sultania, responded to this reviewResponded 5 June 2014

Dea Francis M,

Thank you for writing a review on tripadvisor.com. We do appreciate you took the time to write it and so pleased to hear that you had an enjoyable stay in our Hotel.

Your feedback is very important to us as our guest satisfaction is our main priority

We would love to welcome you back,

Warm Regards,

Guestrelations Menager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 3 June 2014

From the time we were warmly welcomed by the Reception staff, to when we left and presented with small mementoes, the service from all the staff can only be described as superb.
The Turkish theme of the bedrooms is quite unique and the cleanliness and room servicing exemplary.
The breakfast presented plenty of choice both hot and cold.
The food in the rooftop Olive Restaurant was excellent with breathtaking views over the Bosphoros, especially in the dark.
Istanbul is a fascinating city and the Sultiana's location is ideal for visiting the main attractions either on foot or via the nearby tram stop.
We had a thoroughly enjoyable time.

Room Tip: We were perfectly happy with our room 2108
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  • Stayed: May 2014, travelled with family
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Thank Ernest R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yasmaksultanhotel, Halkla İlişkiler Müdürü at Hotel Sultania, responded to this reviewResponded 3 June 2014

Dear Ernest R

Thank you for writing a review on tripadvisor.com. We do appreciate you took the time to write it and so pleased to hear that you had an enjoyable stay in our Hotel.

Your feedback is very important to us as our guest satisfaction is our main priority

We would love to welcome you back,

Warm Regards,

Ramazan ADIGUZEL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

The sultania hotel is located in sultanahmet and all the major attractions of istanbul such as hagia sophia, blue mosque, topkapi palace, grand bazaar and egyptian spice market are less than 15 minutes away on foot.
The rooms are named after the sultan's queens and have been designed in ottoman style making them amazing.
The hotel has a decent breakfast spread and the service is decent.
We had a few issues with flies from the street getting into our room but it was an aberration and was promptly attended to.
The staff are very helpful. Overall, good experience!!

  • Stayed: June 2014
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Thank Aditya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yasmaksultanhotel, Halkla İlişkiler Müdürü at Hotel Sultania, responded to this reviewResponded 3 June 2014

Dear Aditya G

Thank you for writing a review on tripadvisor.com. We do appreciate you took the time to write it and so pleased to hear that you had an enjoyable stay in our Hotel.

Your feedback is very important to us as our guest satisfaction is our main priority and Your complaints were considered by our management

We would love to welcome you back,

Warm Regards,

Ramazan ADIGUZEL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

I've spent over 30 years of travel and staying in hotels. Some business but a lot pleasure. I rarely stayed in a place where the service level is so consistently good. Everybody in the sultania and I mean everyone was really do the best to help you. The front desk people, the breakfast (and the breakfast was great) crew, the olive restaurant crew. It really stood out.

We didn't like the first room assigned to us, it was fine in reality but I did want an outside window. No problem to change it and we were very happy with the new room.

The rooftop bar attached to the olive restaurant was an oasis, fantastic view of Aya Sofya with great display at the light changes from light to dark.

Stay here.

Stayed: May 2014, travelled as a couple
Thank ZN9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yasmak Hotels T, Guest Relations Manager at Hotel Sultania, responded to this reviewResponded 5 June 2014

Dear MikeWak

Thank you for writing a review on tripadvisor.com. We do appreciate you took the time to write it and so pleased to hear that you had an enjoyable stay in our Hotel.

Your feedback is very important to us as our guest satisfaction is our main priority

We would love to welcome you back,

Warm Regards,

Guestrelations Menager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014

This is a great hotel in the old city. The staff could not have been more helpful and attentive and the location is excellent. It is near to the tram station and within walking distance of the Blue Mosque and Topkapi Palace. There are numerous bars and restaurants close by. The breakfast selection was great, lots of choice and the staff were extremely good, always on hand to top up our coffee. We ate in the Olive restaurant on the hotel rooftop. The views are beautiful, very good food and yet again excellent service. I would highly recommend this hotel.

  • Stayed: May 2014, travelled with friends
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Thank mandkp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yasmaksultanhotel, Halkla İlişkiler Müdürü at Hotel Sultania, responded to this reviewResponded 3 June 2014

Dear Mandkp

Thank you for writing a review on tripadvisor.com. We do appreciate you took the time to write it and so pleased to hear that you had an enjoyable stay in our Hotel.

Your feedback is very important to us as our guest satisfaction is our main priority

We would love to welcome you back,

Warm Regards,

Ramazan ADIGUZEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

This hotel deserves its excellent reviews and rating. We take a lot of city breaks and this is of the best mid-priced hotels we have stayed in. The staff are professional, friendly and helpful, the location is excellent for the major sites, the décor is fresh and the level of cleanliness is faultless. Our room was very well equipped, the bed was very comfortable and the shower was good. The air conditioning works very well and has a quiet setting if you want to leave it on while you sleep. Breakfast is buffet style and has a good selection, it is served from 7-11am which is a welcome timeframe when you are on holiday! This is a very well thought out operation with a lot of attention to small detail.

We had a standard room which was big enough but not spacious. It had a small balcony and overlooked a pedestrianized side street. We could hear a bit of late night chatter from neighbouring restaurants but it was not too loud and it did not keep us awake. I suggest that if you want plenty of space and no noise, you book one of the larger rooms and request a quiet location. The staff are so obliging, I am sure they will do what they can to meet your needs.

We would be very happy to stay here again.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
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1  Thank LisaMLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yasmaksultanhotel, Halkla İlişkiler Müdürü at Hotel Sultania, responded to this reviewResponded 3 June 2014

Dear LisaMLondon

Thank you for writing a review on tripadvisor.com. We do appreciate you took the time to write it and so pleased to hear that you had an enjoyable stay in our Hotel.

Your feedback is very important to us as our guest satisfaction is our main priority and Your complaints were considered by our management

We would love to welcome you back,

Warm Regards,

Ramazan ADIGUZEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014 via mobile

Nice hotel in the old city. Close to tram station so very easy to get to anywhere you need to. We've walked to most of the places like the Blue mosque, Hayasofya, Topkapi palace. We were not too impressed with recommended by the hotel "bridge sea food restaurant" where we've paid £200!!! for a meal(3 people). The Olive restaurant on the roof top of the hotel, on the other hand, beautiful food and perfect service, stunning views. Also Fine Dine restaurant (if you ask at the reception, they will call the free shuttle bus for you) has the best views - especially in the evening ;)) - reasonable prices and beautiful life music.
Back to the Sultania - nice touch - birthday cake in the room on our return one day , even though we have never mentioned my boyfriend's birthday. Selection of food during the breakfast very good. Overall we would definitely recommend the hotel.

Stayed: May 2014, travelled as a couple
Thank ullkah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yasmaksultanhotel, Halkla İlişkiler Müdürü at Hotel Sultania, responded to this reviewResponded 3 June 2014

Dear Ullkah

Thank you for writing a review on tripadvisor.com. We do appreciate you took the time to write it and so pleased to hear that you had an enjoyable stay in our Hotel.

Your feedback is very important to us as our guest satisfaction is our main priority

We would love to welcome you back,

Warm Regards,

Ramazan ADIGUZEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Sultania

Address: Ebusuud Cad. Mehmet Murat Sok. No:4 | Sirkeci, Fatih, Istanbul 34110, Turkey
Phone Number:
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 1,171 Hotels in Istanbul
Price Range: £51 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Sultania 4.5*
Number of rooms: 43
Official Description (provided by the hotel):
Hotel Sultania is a deluxe boutique hotel with a harem design and located at the heart of the old city and within walking distance to Saint Sophia, Blue Mosque, Topkapi Palace and Bosphorus. ... more   less 
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