Genuinely helpful staff at every level, reception helped us with tours we had arranged (via a third party) and sorted out the problems we had them, cleaning staff were polite and very efficient, waiters were attentive and cared. The hotel even recognised from my wife’s passport that it was her birthday and with a knock at the door a birthday cake with candles was delivered. A standard of excellence and care we have never experienced before. Breakfast was an adventure with fresh fruit, various breads, hams, eggs cooked as you wanted them, waffles, I could go on forever.
We had dinner in the hotel rooftop restaurant and were disappointed, we felt it was overpriced and not good value but there are lots of excellent restaurants within walking distance, in fact our room overlooked one and we ate there twice. The hotel is only a few yards from the tram stop, why would anybody want to stop anywhere else
Because of our advancing year it is unlikely we will visit Istanbul again but I would recommend this hotel as the best there is, and if we do return this is where we would go.
Thank you Hotel Sultania
- Official Description (provided by the hotel):
- Hotel Sultania is a deluxe boutique hotel with a harem design and located at the heart of the old city and within walking distance to Saint Sophia, Blue Mosque, Topkapi Palace and Bosphorus. ... more less
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