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“A very welcoming service, amazing experience”

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Istanbul Golden City Hotel
Ranked #133 of 1,160 Hotels in Istanbul
Certificate of Excellence
Reviewed 15 August 2014

I stayed in this hotel with my family 10 days, and this made me observe carefully the pros and cons of this hotel. From my point of view, the positive points surely exceeded the negatives. We really enjoyed our stay there mainly because we felt that we were welcomed by the staff. I would especially mention the lady of the reception "Maya" who guided us in our trips in Istanbul. There is also the guy who was standing by the door, he was always active, and the other reception guy who was very helpful.

For the rooms, they were very clean thanks to the chambermaids who were very kind and efficient at their job. Some rooms were somehow small but not in a very bad way. The air-conditioning sometimes was a problem but once we call the specialists everything goes smoothly.

The view from the hotel rooms is the best point of this hotel. It makes you feel like you are really in Istanbul since you could see all the beautifully designed mosques from your room. This is because the the hotel is located near the sea which gives its rooms a very very beautiful view in the morning and at night.

The neighbourhood was not from our interests as tourists because it was a plumbing/tool area, it was very busy during the day, and beautifully quiet at night which made us feel very safe to walk around at nights. 200 m from the hotel there was a very active street, a tunnel and a metro station which made transportation very easy for us.

- I have to thank all the staff who contributed in organizing a surprise birthday party for my brother, it was a memorable event that me and my family won't ever forget. Thanks a lot for your kindness :)

Finally, I would strongly recommend this hotel, we were very satisfied by the provided services and the quality of the Istanbul Golden City Hotel. Thanks a lot!

Room Tip: - Higher floor rooms have the best view. - I strongly recommend booking rooms with a sea view!
See more room tips
  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank M A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenCityHotel, General Manager at Istanbul Golden City Hotel, responded to this reviewResponded 20 August 2014

Dear valued Guest,

We're really happy to hear such nice comments from you.
Thank you so much for sharing your reviews with other tripadvisor followers.
It was a pleasure yo suprise you with a birthday cake, it makes us happy to see our guests smiling.
We're looking forward to see you on your next trip to istanbul.

Kind regards,

Egemen ŞENYUVA
GM
Istanbul Golden City Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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137 - 143 of 836 reviews

Reviewed 12 August 2014

Starting with the most friendly & co operative reception staff. The management of hotel gave us an amazing opportunity to experience their hospitality and overall the standards of the hotel were excellent
I would advice all of you that a stay at this place is a must when you visit istanbul, turkey

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank razamasud4493
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenCityHotel, General Manager at Istanbul Golden City Hotel, responded to this reviewResponded 14 August 2014

Dear Razamasud,

Thank you so much for your great review and for your interest in our hotel .
Our hotel team are very pleased that we welcomed you here.
We hope to see you again in our hotel and wish you the best for the future. Thank you so much.

Best regards,

Egemen SENYUVA
GM
Istanbul Golden City Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014

This was our first time journey to Turkey which we enjoyed a lot.
We stayed for a week excellent hotel in the middle of Istanbul the management,reception,staff hygiene team,rooms all were fabulous i recommend 5 star for them there is a special thanks to (Maya Rustam) the reception staff and all the team.
Really we spent 7 nights there with my kids and we did enjoy my kids miss them all.
Excellent Hotel thanks

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Nazanee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenCityHotel, Guest Relations Manager at Istanbul Golden City Hotel, responded to this reviewResponded 11 August 2014

Dear Nazane,

Thank you so much for your wonderful review.
It was a pleasure to welcome you at our hotel.
We hope you will choose us again on your next trip to Istanbul.

Best reagrds,

Irem ALTINDAĞ
Guest Relation
Istanbul Golden City Hotel

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Reviewed 31 July 2014

this hotel was the perfect spot for our 1st time in Istanbul. it is just in the middle of all the happening.
just 10 minute walk from all the main touristic spots in the european side that you want to see in istanbul: egyptian souq, grand bazar, korakoy area, galata tower, istiklak street...

the breakfast from the top restaurant is just amazing, i enjoyed every single minute there and will definitely check in again once I come back to turkey.

Room Tip: select a room that is on the 4th floor and above for a good view
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank wepii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenCityHotel, Owner at Istanbul Golden City Hotel, responded to this reviewResponded 4 August 2014

Dear Wepii,

Thank you so much it was a delight to read your review.
We're so happy to hear that you enjoyed your stay and we will host you with the same passion again on your next stay at our hotel.

Kind regards,

Egemen SENYUVA
GM
Isanbul Golden City Hotel

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Reviewed 16 July 2014

We had a wonderful 5-night stay at Golden City Hotel in June 2014. The rooms/terrace have amazing views of the Golden Horn and the hotel is perfectly situated between Sultanahmet and Taksim. The hotel is just a few minutes walk to public transport. The complimentary breakfast spread has many delicious options, the staff is friendly, and the rooms are spacious. Two family members with sea-view rooms did have issues with a non-working air conditioner that was not fixed despite multiple attempts...the hotel was great and kindly moved them to a different room. Overall, a wonderful experience and I highly recommend staying here.

  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank N K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenCityHotel, General Manager at Istanbul Golden City Hotel, responded to this reviewResponded 21 July 2014

Dear valued Guest,

Thank you so much for your wonderful review. It was pleasant to read your comment.
We're so happy to hear that you had a great stay at our hotel and hope to see you soon again among us.

Kind regards,

Egemen SENYUVA
GM
Istanbul Golden City Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014 via mobile

The other reviews have summed up nicely everything that is great or lacking with this hotel. Yes the lift is small, yes there are no local amenities within the very near vicinity BUT the rooms are cosy, clean and great value for money.

To get to the city a short stroll along 'Black & Decker Street' takes you to Karakoy tram & metro station. You can catch the tram to Taksim - where everything you need for a civilised existence lives! - via the fenunkler (not sure of spelling, but mini rail line like a shuttle service). You walk down the main high street down hill and end up back at The Galata Tower right near the hotel - perfect!?!

The breakfast was lovely. The upstairs restaurant overlooks the river and old city - amazing! The staff are friendly and spoke enough English to make a difference.

My only gripes? The aircon in our room didn't work well, and was not rectified when reported. But we were not in the room long enough to fret too much. There are NO supermarkets or convenience stores anywhere around - a pain when you wanna stock up on water, wine or nibbles for the room (by the way it states 'no food or drink allowed in your room' in the lifts anyhow- but how they managed to erase all the 7 Elevens in Turkey is beyond me!). Oh and the walls are a bit thin. At one point I thought I was in the red light district of Amsterdam, the room next door had a revolving door fitted, and was being rented out by the hour !? I was worn out just listening to it !!? X

Stayed: July 2014
1  Thank Clinty K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenCityHotel, General Manager at Istanbul Golden City Hotel, responded to this reviewResponded 21 July 2014

Dear Clinty,

First of all i want to thank you ofor sharing your rewiews with other tripadvisor followers.

I want to mention that the writing in the elevators is just for guests who want to take the breakfast down to their rooms. Of course, it's not forbidden to eat in the room.

We hope that we can host you again on your next trip to Istanbul.

Kind regards,

Egemen SENYUVA
GM
Istanbul Golden City Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

Good day for everybody!
I stayed in from 02/07/14 till 08/02/14 and I can say: its really good hotel This hotel is an excellent choice for couples and young people. It does not matter how long you stay in it - a day or two a week - you will like it! Great location-close to all the historical sites and the city center, lovely breakfasts - huge assortiment dishes, stunning mosques and the Bosphorus view from the terrace and rooms, the view mesmerizing! Particular attention is paid to the employees of the hotel like Irene, incredible girl who not only can help and answer all your questions, but always smiling and so kind////Irem Thank you so much!/// Thank our administrator Ali and Maya - always responsive, help with any informations. Ali and Maya speak in Russian, which is important if you do not speak English. To summarize, 10/10, next time just in this hotel, there was a feeling that I am leaving my native place. Thank you!

  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Thank Kara-Kush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenCityHotel, Guest Relations Manager at Istanbul Golden City Hotel, responded to this reviewResponded 12 July 2014

Dear Anastasia,

Thank you so much for your wonderful review.
I'm so happy to hear that you felt like you're in your native place.
It was a pleasure seeing you every morning and talking to you because you are the kindness in person.
We're looking forward to see you again soon.

Kind regards,

Irem ALTINDAĞ
Guest Relation
Golden City Hotel Istanbul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Istanbul Golden City Hotel

Address: Tersane Cad. No:111 | Beyoglu, Karakoy, Istanbul 34420, Turkey
Region: Turkey > Istanbul > Karakoy , New City / Taksim
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #133 of 1,160 Hotels in Istanbul
Price Range: £33 - £73 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Istanbul Golden City Hotel 4*
Number of rooms: 62
Official Description (provided by the hotel):
Newly opened in 2010 with now 62 guest rooms, Istanbul Golden City Hotel continues to offer the greatest location to Istanbul's history. Just a few feet away guests can take time to marvel at the Blue Mosque or walk to many others such as The Grand Bazaar, Hagia Sophia, Topkapi Palace, Blue Mosque, Galata Tower, Ataturk Bridge and Galata Bridge. ... more   less 
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