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ISG Airport Hotel
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Reviews (493)
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All reviewssabiha gokcenovernight stopfree shuttlecatch an early flightturkeyshuttle servicelate arrivalbetween flightssmoking roomistanbul trafficcomfortable roomsinternet connectionturkish foodexcellent hotelbreakfast was includedshort stayclean hotel
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165 - 170 of 493 reviews
Reviewed 17 June 2014

Hotel is located near airport and even has a timetable. Staff upgraded our room category for free, so it was a nice surprise! Rooms are huge and clean. Despite the fact that the hotel is at the airport it's very quiet there. And it has a free airport transfer.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
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Thank kattysie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MuratTosun, Manager at ISG Airport Hotel, responded to this reviewResponded 10 December 2014

Dear Guest,

We would like to thank you for taking a part from your valuable time to express your experience about our property. I am happy to hear that you had a memorable stay with us and would like to thank you for your kind feedbacks on behalf of entire team of ISG Airport Hotel.

It will be great pleasure to welcome you back to the ISG Airport Hotel in nearest future.

Please do not hesitate to contact with us for any your quotes that you may have.

Kind Regards,

Murat Tosun

Rooms Division Manager

E: mtosun@sgia.aero
P: +90 216 588 5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

ISG is one of the best airport hotels I've stayed in. The staff saw from the lobby that we were coming down the stairs from the airport with lots of luggage (they do have a free shuttle, so you don't have to do this). They quickly came out and carried our bags to the hotel for us.

And it just got better from there. The front desk staff, indeed all the staff, are well trained, courteous, and professional. The rooms are very comfortable - some of the best bedding ever - and the décor is tasteful. All in all, a great airport hotel stay.

One caution; avoid the restaurant if at all possible. The high prices do not reflect the quality of the food.. Unfortunately, options may not be possible, since the hotel is isolated.

  • Stayed: June 2014, travelled as a couple
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Thank Lyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MuratTosun, Manager at ISG Airport Hotel, responded to this reviewResponded 10 December 2014

Dear Guest,

We would like to thank you for taking a part from your valuable time to express your experience about our property. I am happy to hear that you had a memorable stay with us and would like to thank you for your kind feedbacks on behalf of entire team of ISG Airport Hotel. Also, we are sorry to hear that we couldn't exceed your expectation on our restaurant due to quality and pricing, however we have already revised the menu along with prices and would like to assure you that the price range has been specifically considered to not being higher than the same norm of the restaurants.

It will be great pleasure to welcome you back to the ISG Airport Hotel in nearest future.

Please do not hesitate to contact with us for any your quotes that you may have.

Kind Regards,

Murat Tosun

Rooms Division Manager

E: mtosun@sgia.aero
P: +90 216 588 5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2014

This hotel did the job for us as we arrived late into Istanbul and had to fly out in the morning. We did have a slight challenge in finding the location - there was no signage in the airport. When you exit the airport, turn left, walk towards the parking garage and then you will find it on the left. We had a room with two twins, so may want to verify your bed situation prior to arriving.

The restaurant wasn't too bad either. Would recommend for dinner.

  • Stayed: June 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MuratTosun, Manager at ISG Airport Hotel, responded to this reviewResponded 10 December 2014

Dear Guest,

We would like to thank you for taking a part from your valuable time to express your experience about our property. I am happy to hear that you had a memorable stay with us and would like to thank you for your kind feedbacks on behalf of entire team of ISG Airport Hotel. I would like to kindly inform you that we have updated your preferences on your profile to make sure your preferences will match with the allocated rooms.

It will be great pleasure to welcome you back to the ISG Airport Hotel in nearest future.

Please do not hesitate to contact with us for any your quotes that you may have.

Kind Regards,

Murat Tosun

Rooms Division Manager

E: mtosun@sgia.aero
P: +90 216 588 5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

My wife and I arrived about 3:00am in the morning, we had 17:30 flight out on same day, check out time is 12:00 but they let us stay until 14:00 in the room for no extra charge. Breakfast was great and the staff were some of the nicest and help full people I have ever done business with. Only 5 minute walk to terminal, was raining so they had shuttle for us. HIGHLY recommend this place. Also very reasonable price.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank IrishDanny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MuratTosun, Manager at ISG Airport Hotel, responded to this reviewResponded 10 December 2014

Dear Guest,

We would like to thank you for taking a part from your valuable time to express your experience about our property. I am happy to hear that you had a memorable stay with us and would like to thank you for your kind feedbacks on behalf of entire team of ISG Airport Hotel.

It will be great pleasure to welcome you back to the ISG Airport Hotel in nearest future.

Please do not hesitate to contact with us for any your quotes that you may have.

Kind Regards,

Murat Tosun

Rooms Division Manager

E: mtosun@sgia.aero
P: +90 216 588 5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

We arrived after midnight so wanted a place to stay before heading into the city later in the day. The hotel is a 5 minute walk from arrivals - though there is no signage (turn left when you exit airport and walk a few minutes past airport building). We were lucky and got upgraded to a suite, which was amazing. The hotel has a pretty good gym too. A good night's sleep and a workout was a perfect start to our visit to istanbul. My only complaint (and this is a general bugbear I have!) was the service we got when we came to pay and leave. As we were halfway through the process the telephone rang and the receptionist answered the call. Suddenly, we the people present at reception became the invisible customers, as the receptionist focused for sometime on the other far away customer's needs. I suppose this is one of the peculiarities of life that physical presence plays second fiddle to phone calls, emails and texts!! Still a basic acknowledgement from the receptionist as to how long we were expected to wait would have been nice. Anyway apologies - rant over! Great hotel, despite service blemish at the end!

Stayed: June 2014, travelled as a couple
Thank Steven L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MuratTosun, Manager at ISG Airport Hotel, responded to this reviewResponded 10 December 2014

Dear Guest,

We would like to thank you for taking a part from your valuable time to express your experience about our property. I am happy to hear that you had a memorable stay with us and would like to thank you for your kind feedbacks on behalf of entire team of ISG Airport Hotel.

It will be great pleasure to welcome you back to the ISG Airport Hotel in nearest future.

Please do not hesitate to contact with us for any your quotes that you may have.

Kind Regards,

Murat Tosun

Rooms Division Manager

E: mtosun@sgia.aero
P: +90 216 588 5000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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