We chose this hotel because of the very good reviews and the promising presentation in their brochure and website - but our expectations were not met.
The hotel certainly is above average in many points such as having a lift (which is very convenient when your room is on the fourth floor), showing a general cleanliness, comfortable beds, and friendly staff. The advertised hospitality tray in the room (for making your own hot drinks) as well as the promised bathrobe were missing - we had free tea though from the breakfast area and free hotel slippers. The room was small, the second person could only sit down on the bed. The wardrobe was not deep enough for clothes hangers and had insufficient space. The net curtains were dusty-dirty and really in need of a wash. However, the bed clothes were bright white, and the duvet warm enough for a November stay.
The bathroom showed mould in the usual, hard-to-clean corners of the shower tray and doors, had a rattling air extractor, and an old, sawn-off waterpipe in the ceiling which was stuffed with toilet paper and was surrounded by a big watermark.
The breakfast area was rather small with 18 seats, the buffet offered a wide, but unexciting choice. It was supposed to start at 7:30 a.m., yet the 'early-birds' were left almost high and dry until the better things (scrambled and boiled eggs, pastries and fresh tomatoes/cucumbers) arrived by 8:15.
Overall we did not regret our decision to stay here for 5 nights: the price was very good, the position excellent for sight-seeing, but the surrounding area is a mixture of well-kept houses and hotels, and brightly lit shops and restaurants on the ground floor of dingy buildings in a run-down quarter.
- Official Description (provided by the hotel):
- In the center of Old Istanbul, this hotel is within walking distance of many historic attractions, including Topkapi Palace, the Grand Bazaar, Hagia Sophia and the Blue Mosque. The Best Town Hotel has air-conditioned guest rooms with free Wi-Fi and 24-hour front desk service. The rooms at the Best Town include a minibar and a flat-screen TV with satellite channels. The rooms at the front side of the hotel feature large floor-to-ceiling windows and a balcony. In the morning, the hotel serves a breakfast buffet with fresh fruit and tea. The Town Hotel provides room service and box lunches for day trips. Guests can enjoy the hotel's laundry and a dry cleaning service. There is also a tour desk that assists with car rental and provides information on local attractions. The Best Town Hotel is within a 10-minute walk from Sultanahmet Square and is less than a 20-minute walk from the Blue Mosque. Marmaray Sirkeci Metro Station is within walking distance. Private parking is available at a location nearby. ... more less
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