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“NOT a "Boutique Hotel"”

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Hypnos Design Hotel
Ranked #195 of 1,160 Hotels in Istanbul
Certificate of Excellence
Reviewed 6 April 2013

What makes a hotel a "Boutique Hotel"? ..... Attention to details, this Hotel was definitely no a Boutique one.
This was our experience at Hypnos Hotel:


- Customer service: though the staff is friendly, they barely speak english.
- All rooms share the same AC/ Heater system. So if you want to have ac you may not be able to because other guests may want the heater on. We woke up each night in sweats...
- No basic compliments typically found in Boutique hotels; such as water bottles, fruit plate, umbrellas on a rainy day, or daily replacement of shampoo and soap.
- No toiletries; actually you will get a gel dispenser to be used as shampoo and soap. And doesn't even get replenished daily.
- TV has 600 channels but only two are in English. And you get commercials every 20 minutes that last 30 minutes.
- No common spaces such as a lounge, lobby, bar etc. There is only one small dining area that is also public. And please note that your room will barely fit two, bathroom don't even think about it!
- Private area (room/ bathroom) are very small. Almost too small for two...
- Bathroom shower is outdated, dirty, and mold was growing around the shower head.
- You don't get a balcony regardless what they say. There is one big window that could only be opened 35 degrees.
- Location: hotel sits on a very very busy street, yes it is very close to center if town but if your intention is to rest while here, it won't happen. You will also hear the call to prayer 5 times a day. - There is a mosque very close to the hotel.
- Transportation to and from airport should have been included in the price; however nobody called us back or emailed to set it up. We tried calling, emailing, and facebooking and still couldn't get a hold of anyone in the hotel.
- Internet connection is too slow so don't even bother bringing your computer or iPad.

We normally don't write any reviews, but our experience was so bad we had to.

Good luck to you!

  • Stayed: April 2013, travelled as a couple
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Thank yullijimenez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HypnosH, Guest Relations Manager at Hypnos Design Hotel, responded to this reviewResponded 16 May 2013

Dear Hypnos Design Hotel Guest,
Thank you for your TripAdvisor recommend. As Hypnos Design Hotel family, we are sorry to hear your complains. It was your second time in Hypnos Design Hotel and we have thought that you had choosen us because of your before satisfaction. Hypnos Design Hotel is located in Sultanahmet area and the area is busy with tourist like all other Sultanahmet Hotels. Visitors who preferred comfortable and well located hotels, should prefer us. Transportation is for charge, as mentioned in our website but we have a cost-effective transportation policy. We would always be pleased to help you, please allow us to know all your views and suggestions to improve our hotel standards.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (363)
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153 - 159 of 363 reviews

Reviewed 6 April 2013

My friend and I recently stayed at the Hypnos Design Hotel. Unfortunately, it rained almost non-stop during our short stay but thankfully, we were staying at this small, perfectly designed hotel where every detail has been lovingly thought out. We stayed in the Arabesque Room which is on the third floor and overlooks Ebusuud Cadessi. All the furniture and fabrics in the room are of a very high quality and made for a very comfortable stay and although the semi-opaque door to the bathroom was initially a surprise you soon get used to it! The glass lift and artwork on the elevator shaft walls are an enchanting talking point, as are the other artefacts in the hotel.Breakfast is taken in the small cafe attached to the hotel and isn't the usual buffet breakfast. You can order whatever you want from the breakfast menu and we especially loved the thick, Turkish yogurt with honey! The hotel is perfectly situated for exploring all the sights in Sultanahmet and is steps away from the Gulhane tram stop. Our only very minor niggles were that our room was too hot at night and we would've loved fresh orange juice for breakfast. But if you're looking for a small, exquisitely designed hotel with friendly, helpful staff then look no further! We loved every minute of our stay there!

Room Tip: If you book through the hotel website you can choose exactly which room you stay in!
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  • Stayed: March 2013, travelled with friends
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Thank JeannieD76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2013

This is a a small boutique hotel - very friendly and a great place to stay.
good restuarant and right in the centre - just where you want to be
Service is good and rooms well appointed and comfortable

  • Stayed: September 2012, travelled on business
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Thank PeterL42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2013

No doubt that Hypnos hotel has build a good reputation during the 2,5 years of their existence and for a good reason. Small but tastefully decorated rooms, great service, attention to details and located on the footsteps of all the sights, what more would one want from a hotel.
I got the French room on the second floor, and even though it was only one floor from the street, the noise was not a problem.
Breakfast is a la carte, decent. Try the eggs with Turkish sausage, very nicely done. Down side, if you order Fresh orange juice, it's not fresh at all.
Also a minor inconvenience but you could hear the shower of the room next door.
Highly recommend trying Cafe Mese if you stay in Hypnos, you won't regret it, only 5 min walk away.

Room Tip: I believe that all rooms are good, although a bit on the small side
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  • Stayed: February 2013, travelled on business
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Thank UrbanNomad7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2013

Last weekend we stayed at hotel Hypnos in Istanbul...we had the Anatole room witch had a great view and balcony..it was very clean and we felt every time when we came into the room like home..The staff is very helpfull and friendly..I can not say(in my bad English;) ) how much we liked everything at The hotel...When i come back i'm gonna book again for hypnos..it's a beautiful place to stay,nearby everything(we only stayed for 2 day's,but because of The great location we saw everything we've wanted) Thanks for giving us the feeling everytime like we were coming Home!

  • Stayed: February 2013
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Thank The_belgian_sisters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2013

My friend and I found this place whilst looking for a more ‘boutique’ hotel experience in Istanbul.
We are delighted that we found Hypnos and had a great 6 night stay there.
The decor is cute, our room was little small but not cramped and perfectly comfortable, the size you'd expect right in the middle of a city. The location is fantastic!
What really stands out about this place is the staff; so nice, so helpful, very genuine and they all speak great English... plus their added charm was their good sense of humor!
I plan to go back to Istanbul and will not even bother trying to find another place to stay.
Hypnos is non pretentious, chilled and offers great comfort and service as well as good value for money.
The only one thing I was concerned about was the bathroom door....;-)!! BUT this is a small detail that would never put me off recommending the hotel or returning!
A really great little find which I can highly recommend!

  • Stayed: February 2013, travelled with friends
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Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2013

Location is more than perfect as well as the staff.
We stayed there in family but I'd come back with my couple as well as on my own. It's a great place to stay, the restaurant has great food too.
Rooms are unique, decoration is different in each one, we stayed in 555 (Gypsy- which I absolutely recommend), and my parents in 888 (Glamorous- smaller but has a color changing shower... incredible experience).

If I ever go back to Istanbul, I will definitely stay at Hypnos Hotel.

Room Tip: Glamorus if you're a couple and want to try Color Changing Shower, Gypsy it's bigger, cool i...
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  • Stayed: December 2012, travelled with family
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Thank Backpackers99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hypnos Design Hotel

Address: Ebusuud Str. No:10, Sirkeci, Istanbul 34112, Turkey
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #195 of 1,160 Hotels in Istanbul
Price Range: £34 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hypnos Design Hotel 3.5*
Number of rooms: 11
Official Description (provided by the hotel):
The Hypnos Design Hotel has been family owned, designed and managed since 2010, as a family we believe in our Turkish heritage of hospitality and we are happy to welcome your our boutique hotel, and welcome any questions or comments. Hypnos guests have the opportunity for an unique experience depending on the room of their choice. Each of our rooms are individually designed to its own theme, Ottoman-style patterns and details, arabesque visions, walls covered with nostalgic poetry, vintage movie posters, a gypsy ambiance of dancing colour, glamorous and sexy, modern and outstanding. "At the Hypnos Design Hotel the only common thread is a warm welcome, quality and comfort." Travel in time starting with the 6th century; the historic sites such as Topkapi Palace, the Hagia Sophia Museum, Basilica Cistern, the Sultan Ahmet Mosque, Museum of Archaelogy, the Grand Bazaar and the Spice Bazaar are only a few steps away from Hypnos. Apart from the attractions, enrich your experience with the nearby shopping centres, the hub of the city's famous nightlife and fascinating Bosphorus cruises. ... more   less 
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