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“Good for transit through Sabiha Gokcen”

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Crowne Plaza Istanbul Asia
Ranked #144 of 1,134 Hotels in Istanbul
Certificate of Excellence
Riyadh Province, Saudi Arabia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good for transit through Sabiha Gokcen”
Reviewed 15 August 2014

If you are planning to transit through Sabiha Gokcen and if you can spend one or more days in Istanbul, this is the best choice. You can go to Taksim/Europa part of city by Havatas Service from Sabiha Gokcen Airport. You can go from here to Taksim or Kadikoy. But if you are on in Istanbul for tour or pleasure trip for more than 3 days, do not choose this hotel. You can not do the same travel everyday to see the city. In that case better is to choose a hotel from Taksim,Sultanahmet area. Point is, if you feel like you need to visit the city, you can go any time. But sadly from CP Asia its not possible. Otherwise, for business its the best choice and surely value for money. And best is the Viaport and Outlet shopping, very nearby.

Room Tip: There is viaport view from the hotel, so if you get room on that side, its good to see the activitie...
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
4 Thank sijkruh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tolga K, Manager at Crowne Plaza Istanbul Asia, responded to this review, 19 August 2014
Dear Sijkruh,

Thank you for taking your time to write a review on the Tripadvisor. We are a little baffled about the overall score of 3 points and we would be delighted to see you back to increase those to the almost straight to 5.

Please do not hesitate to contact with our Guest Relation directly at gr@cpistanbulasia.com.
We will happy to assist you for any inquiry on your next trip to Istanbul.

We are looking forward to welcoming you back soon.

Best Regards,

Tolga Kahraman

Management Team
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402 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 August 2014

We chose this hotel due to its convenient location near the Sabiha Gokcen Airport. We had to catch an early flight to Greece, so a hotel in central Istanbul would have been impractical. Our room was on an upper floor, and it was very quiet. The room itself was immaculate and clean. All of the furnishing looked brand new. Lots of extras were in the room, including bathrobes. The beds were comfortable, and we slept well. I scheduled an early wake-up call and notified the front desk that we would need to catch the morning shuttle to the airport. Unfortunately, there was some delay in the shuttle returning from the airport. We stood outside for a few minutes waiting for the shuttle. Kudos to the hotel concierge who noticed us waiting and ask about our destination. He spoke perfect English. When he understood the situation, he quickly called a taxi. Best of all, he said the taxi ride to the airport was compliments of the hotel, because the shuttle was temporarily unavailable. The taxi quickly got us to the airport (gratis), and we made it with plenty of time to go through security and customs to catch our flight.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Arlington7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tolga K, Manager at Crowne Plaza Istanbul Asia, responded to this review, 14 August 2014
Dear Arlington,

Thank you very much for taking your time to share the feedback with us on Tripadvisor, as you mentioned, our hotel has the perfect location in Istanbul Asia part.

We are happy to see your overall positive descriptive comments about our hotel. Our aim is to continuously improve the service provided to our guests, so if it is possible send me the name of the person who assists you upon your departure. I will definitely write a recognition for him/her. You may directly email to gr@cpistanbulasia.com.

We hope you will give us another opportunity to host you in our hotel again.


Best Regards,

Tolga Kahraman

Management Team
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Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 11 August 2014

Lovely place,very welcoming staff.Accommodation and facilities are exceptional! Great gym and swimming pool! Great all rounder that caters for either families,couples or business trips.Would definitely return.

  • Stayed September 2013, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boxingtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tolga K, Yönetici at Crowne Plaza Istanbul Asia, responded to this review, 15 August 2014
Dear Guest,


Thank you for choosing the Crowne Plaza Istanbul Asia and sharing your feedback on Tripadvisor. We are happy to see that you enjoyed our facilities and services. Although we would like to thank you for the highlights.

Please should you decide to come back, do not hesitate to reach us via email info@cpistanbulasia.com.

We are looking forward to welcoming you back soon to the hotel.

Kind Regards,

Tolga Kahraman

Management Team
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Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2014

I organized in the hotel two events with over 60 people, the service during our events was wonderful and professional. The problems started afterwards - the hotel repeatedly ignored our requests to get the right invoices (the charged people that should not have been charged and confused between the two events), and get reimbursed on the extra money they charged us. It has been almost two months with no response. Very Disappointed.

  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank CKDC478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tolga K, Manager at Crowne Plaza Istanbul Asia, responded to this review, 16 August 2014
Dear Guest,

I would like to apologize for the inconvenience that you had it during your recent stay with us. I will personally follow up your matter. Please feel free to contact with me directly at tolga.kahraman@cpistanbulasia.com. I have already discussed your feedback with our Front Office Manager and we will take the necessary steps to improve our service standards.

We are looking forward to hearing from you.

Kind Regards,

Tolga Kahraman

Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antwerp, Belgium
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 July 2014

Granted , the location means this hotel is not right for everyone but you can't beat value for money .
Very nice interior, check-in was fast and all the staff was friendly and helpful . Had a room on the 6th floor and was pleasantly surprised with size as well as interior design and cleanliness.
Minibar, a safe that will hold a 15" laptop, coffee - water and so on , all you need.

i didn't have a chance to try the restaurant or fitness/pool but will certainly do so next time. Only negative point from my side is road noise, like with so many other hotels the sound insulation is inadequate.
A quite corridor and plush carpet doesn't mean a thing if you hear trucks and kamikaze car drivers rumble/screech by all night.

Room Tip: Higher up will help but you have main roads on both sides of the hotel and an adventure park as well...
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  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tolga K, Manager at Crowne Plaza Istanbul Asia, responded to this review, 31 July 2014
Dear Guest,

We really would like to thank you for sharing your experiences on Trip Advisor. We are happy to see the positive comments about the hotel. We strive to be the first business hotel in the Asia part of Istanbul. Although I would like to apologize for the inconvenience that you had it. I shared your valuable feedback with our Head of Enginering about the outside noise. Please do not hesitate to contact the Guest Relations Team directly at gr@cpistanbulasia.com we will be delighted to assist you for any room preferences on your next visit.

We look forward to see you again soon.

Best Regards,

Tolga Kahraman

Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2014

I write to thank you all the staff (Names of staff particularly remember include, ( In the Kitchen for excellent Work: Hassan , Sauaz, Mehmet, Pervin, Hava, Oaour, Deniz, Sescon, Mustafa Bakcok. At the Resaption: Seda, Oeznur, Ali for his best service on the 8th floor at the Club and Yasor.
And at the Fitness : Buse Celik for welcoming me with her Smile everyday before my workout.)
and Personal at the Crown Plaza Istanbul-Asia for your superb hospitality and service during my stay in Istanbul for last two weeks and another week or so ahead. This is my first visit to Istanbul and so I'd like to say a special thank you to the all of your staff at Crown Plaza Hote Istanbul-Asia for being such an outstanding ambassador for your Hotel, City and Country!

Names of staff particularly remember include Hassan Akkuy, through the wide range of breakfasts available to hotel guests each day: I systematically travel to many places around the world and havenot seen any resturant as well prepear as this.
Parvin and Mehmet guided me at B-fasttime each and everyday., and I'd like to mention Havva Durmen and Oagur Erolay young man who prepared that quite outstanding Food Salad in the mornig --- it was the first time I had really tasted many foods!
Sauay Geleti was always a special delight at table, what a great personality, which made me feel most welcome and always entertained.
But everyone at the Fitness Club really was outstandingly helpful and I can't praise everyone enough.

I am on business trip, but the weather is very good and I was able to spend quality thinking time after work walking to and from the mall behind the hotel.

At 4 Pm each day I was in the fitness centetr pool. What a great facility. I remember the softness of the white towels; the weighing scales that lied a little more each mooring, and the wide array of cleansing lotions --- all of them magically topped up themselves as new!

One day, Mr. Gelerit asked if had any constructive criticisms to make about the Hotel? I was glowing and not the one to ask. I have been racking my brains to find something positive to contribute in this respect. But, so far, I have not come up with anything other than praise and thanks. My only advice is: just keep doing what you do.

Please tell everyone you have a number-one fan over here in California. I've been telling everyone about the Crown Plaza Istanbul-Asia Hotel in Turkey!

That very special atmosphere you all promote so gently, and so naturally, was much appreciated and makes all the difference.
I advice anybody that comes to Istanbul Turkey to check out this Hotel(Crown Plaza Istanbul-Aisa), they have a lot to offer. You will enjoy it like I do at the moment.
Thank you. Thank everyone.
Captain

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank BR R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tolga K, Manager at Crowne Plaza Istanbul Asia, responded to this review, 21 July 2014
Dear BR B,

Thank you for taking the time to writing an exceptional review your recent stay at Crowne Plaza Istanbul Asia. It always brings us great joy when we receive five star reviews! We strive to deliver the best customer service whilst delivering an outstanding quality product to create memorable experiences with us at Crowne Plaza Istanbul Asia. To read that names which you mentioned above and the whole team here were able to achieve this for you is extremely pleasing to read!

Thank you once again for taking the time in sharing your feedback. We look forward to welcoming you back soon.

Best Regards,


Tolga Kahraman

Management Team

Kind Regards,
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Tel Aviv
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 July 2014

If you are visiting Istanbul for a vacation, this isn't the best place to stay: Driving from the hotel to the city center takes more than an hour, and there is no public transportation available, only taxis. I stayed at the hotel since I was invited to a conference at a nearby university, and it was an enjoyable stay: The room was spacious and comfortable, breakfast was excellent and the bar offered a good place to watch the World Cup games. Wi-fi in the room was free and reliable, and the staff is very helpful. Overall it's a very nice hotel, and if you have business in this part of Istanbul, I would definitely recommend staying there. It's also very close to SAW airport.

  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Amir T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tolga K, Manager at Crowne Plaza Istanbul Asia, responded to this review, 9 July 2014
Dear AmirTibon,


Thank you for posting such a lovely review on Trip Advisor following your recent stay at The Crowne Plaza Istanbul Asia. I am pleased to read that we did not disappoint you and you enjoyed your visit with us. We are happy to read your positive comments regarding the Hotel and amenities, your guestroom as well as our colleagues. We do have another option for transportation (Free shuttle from Hotel to SAW then city bus from SAW to Taksim Square costs 5€ in 2014).

We are looking forward to welcoming you back very soon.

Best Regards,

Tolga Kahraman

Hotel Management
Report response as inappropriate
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Additional Information about Crowne Plaza Istanbul Asia

Property: Crowne Plaza Istanbul Asia
Address: Yenisehir Mah. Dede Pasa Cad. No:15 | Kurtkoy Pendik, Istanbul 34912, Turkey (Formerly Via Hotel)
Phone Number:
Region: Turkey > Istanbul
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#54 Spa Hotel in Istanbul
#79 Business Hotel in Istanbul
#110 Luxury Hotel in Istanbul
#111 Family Hotel in Istanbul
#132 Romantic Hotel in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:5 star — Crowne Plaza Istanbul Asia 5*
Number of rooms: 336
Official Description (provided by the hotel):
The first Intercontinental Hotels Group hotel on the Anatolian side, the Crowne Plaza Istanbul Asia opens the doors of a world of privileges to its guests. Situated within the World of Via Port complex, the hotel is next to Via Port, the largest and most popular outlet mall in Turkey, and is within walking distance of a few minutes to Via Port Houses & Suites project, which combines nature and architecture. With its comprehensive service mentality offering business, holiday, shopping and entertainment opportunities as a package, the Crowne Plaza Istanbul Asia adds a brand new dimension to the urban hotel concept. Situated in the heart of Istanbul's new development axis, the Crowne Plaza Istanbul Asia combines personalized service with the comfort of luxury. Located within just a few minutes of the ever-rising prestigious business centers, modern living areas, and Sabiha Gokcen Airport, the Crowne Plaza Istanbul Asia has 336 rooms on eight floors. In addition to its accommodation services, the Crowne Plaza Istanbul Asia combines luster, luxury, comfort, and quality in its ballrooms. Crowne Plaza has two ballrooms with capacities of 700 and 1,000. Promising an experience beyond your vision of your wedding, Crowne Plaza meets your wants and needs with a professional team. The Crowne Plaza Istanbul Asia offers its guests the most cutting-edge comfort and technology at every chance, from the lobby to the rooms. Sparing no expense even in the tiniest details to comfort its guests, the hotel culminates in offering its guests privileges with the Executive Club level. In Belvedere Restaurant & Bar (a la carte) and Cesni Restaurant, the most delicious foods from the Turkish and world cuisines are served accompanied by exquisite cocktails. A total covered area of 73,000 square meters on eight floors A total of 336 rooms, including 114 Standard, 114 Deluxe, 66 Club, 24 Corner, 16 Junior Suite and two Presidental Suite rooms. Starting from 35 square meters, all rooms offer spacious luxury. With its two ballrooms and 28 high-tech conference rooms with access from within the hotel, the Via Port Convention have a total conference and party area of 9,840 square meters. The main restaurant has a capacity of 300 while A la Carte Restaurant can entertain 60. All guests in the Executive Club rooms on the seventh and eighth floor can enjoy the Executive Club Lounge privileges free of charge. In addition, club room guests enjoy various privileges including a velvet bathrobe, slippers, turndown service, a spirit or soft drink coupon for the lobby bar, and a 15 percent discount on food, drink and laundry services within the hotel. 24-Hour room service Dry cleaning Parking lot & garage Hairdresser Car rental and transfer Fitness and SPA Center on a 2,500 square meter area 5 minutes from International Sabiha Gokcen Airport A part of the Via Port complex, the largest and most-visited outlet mall in Turkey Green Star Certification Green Star Certification Our hotel has been certified with an "Environment- friendly Accommodation Facility Certificate" by the Repuclic of Turkey Ministry of Culture and Tourism. Club rooms with the free privileges Executive Club Level is privately designed for Club Lounge Level's distinguished guests. Your accommodation in Crowne Plaza Istanbul-Asia will be much enjoyable with the rich breakfast opportunities, delicious buffet lunch, afternoon tea and tasty offers of Club Lounge Level. Hours of Operation 07.00 - 23.00 Breakfast 07.00 - 11.00 (Weekday), 07.00 - 12.00 (Weekend and special days) Lunch time 12.00 - 14.30 (Weekday), 12.00 - 13.00 Or 14.30 (Weekend) Happy hour 18.00 - 20.00 (Only for Executive Club Level's guest) Tea Hours 15.00 - 17.30 20:30 - 23:00 (Only for Executive Club Level's guest) ... more   less 
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Also Known As:
Crowne Plaza Istanbul Asia Hotel Istanbul

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