I don't think we have ever experienced such rude service on Reception as we received when we arrived. Our flight arrived at the European airport at about 10 pm, so it was midnight when we arrived at the hotel. There were no customers in Reception and three staff behind the counter. The staff were talking to each other, and ignored us completely - even though they knew we were there. One guy eventually checked us in (passport, credit card etc), gave us the key and then resumed his conversation with his colleagues. He didn't tell us where the elevators were situated, but fortunately a porter spotted our dilemma and helped us out - he was really kind.
Hotel is on the Asian side of the Bosphorus whereas the main sites are on the European side. Quite a lot of construction work is being carried out around the hotel and along the promenade. So location isn't ideal.
On the positive side, our bedroom was large, quiet and comfortable. Breakfast was good (you can eat outside on the terrace), and free Wi-Fi was available in the Lobby. Swimming Pool was large, and there were plenty of loungers for sunbathing. Most of the other guests appeared to be at a conference, and I can image that this would be a good venue - if they can improve their service levels at Reception.
- Official Description (provided by the hotel):
- The Green Park Pendik Hotel & Convention Center is located 500 m. away from 7 Km away from Sabiha Gokcen International Airport, 8 Km away from Formula 1 Istanbul GP, Pendik ferry terminal, 15 away from Bostanci ferry terminal. While guest rooms and suites will reflect the past, attention to the present will be evident with in-room features including high-speed Internet access. A fully equipped VIP Lounge, “Turkish Hamam” spa and specious fitness center, indoor and outdoor swimming pools are other hotel features. ... more less
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- Also Known As:
- The Green Park Pendik Hotel Istanbul
- The Green Park Pendik Hotel And Convention Center