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“Albergatori improvvisati: un'incredibile incompetenza” 1 of 5 bubbles
Review of Galata Istanbul Hotel

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Galata Istanbul Hotel
Ranked #583 of 1,121 Hotels in Istanbul
Rome, Italy
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Albergatori improvvisati: un'incredibile incompetenza”
1 of 5 bubbles Reviewed 9 June 2011

Hoteliers who cannot manage a overbooking unless excused by email after your departure. If you wish to return from a day around the city and find that the hotel staff took your belongings and piled them in a plastic bag on the breakfast table to expel you from the hotel because they forgot to extend your reservation (confirmed 12 days before your arrival) then this is the perfect hotel for you. They had to bring us to our ex room, already occupied by others, to retrieve our personal belongings in the safe and other things that staff had not noticed. Maybe they give their aid giving you the privilege of being the first customers of a new hotel (an empty hotel because still under construction) in which even the wardrobe is disassembled. An unbelievable incompetence

Stayed June 2011, travelled as a couple
Helpful?
Thank perpiero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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101 reviews from our community

Traveller rating
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    14
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    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Newark, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 25 May 2011

People's service at the hotel is excellent. My room for 3 was on the 4th floor. It was quite comfortable except the bathroom was quite small but manageable. The neighborhood is nice except that there was heavy construction work on the street. It will be a very welcoming neighborhood after the street work is completed. Hotel is within walking distance of all the sites we wanted to visit. I don't think there are great room views at this hotel but we did not care about that. Breakfast is just okay.

  • Stayed May 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
12 Thank Sav1932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Sussex, United Kingdom
Level Contributor
197 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
1 of 5 bubbles Reviewed 14 May 2011

We stayed at this Hotel to celebrate my 65th birthday. I agree with some of the comments by readers about the situation of the Hotel and the helpful staff. But we moved out on the second night, because the hotel is so small our rooms were situated in both sides of the elevator, making it very noisy, The hotel seems to me that it wasn't finish as the plaster boards appeared to be broken and unfinished. The curtains in the rooms were shortconsequently it didn't cover the windows hence allowing light through in the early hours. The rooms were clean,perhaps in stead of supplying bath robes to guest ( I didn't expect this on this hotel ) the management spent this money in finishing the hotel proper, as for the dining room......
Unfortunately the road had been dug up NO the hotels fault, and the noise of massive diggers working till 10.30 PM. We tried in our first day the restaurant next door, never again.

  • Stayed May 2011
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TITOsudbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 29 April 2011

I couldn't ask for more in a hotel. It may not be luxurious but the people (Baris, Veyser and the owners) and staff went their way out to make our stay meaningful. They helped and advised us on our tours, booked tickets, etc. They were really so nice and always with a cup of apple tea and smiling. The hotel itself is not big but very comfortable, there is wifi and computer access, the breakfast was good and healthy, there is also an elevator (tiny) and there is a restaurant beside the hotel owned by the same family. The rooms are not that big but comfortable in size with coffee and tea, heating and air conditioning.There is an al fresco lounge infront where you can people watch or have a water pipe or a drink. Places of interest are all within walking distance. You can take the tram at Sircesi if you do not want to walk.

I would definitely recommend this hotel especially for a good and clean holiday.

I will surely be back.

  • Stayed April 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
12 Thank itchyfeetBangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burgdorf, Switzerland
Level Contributor
147 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 26 April 2011

The hotel is in a small and quiet street just near the trainstation Sirkeci. Also the next tramstop is only a few steps away. The hotel is small, but clean and inviting. The staircase is very steep, but is also has an elevator. Our 3-bed-room was quite spacious, only the bathroom ist very small. Everything was clean. The personal is very friendly and helpful and speak quite good English.

  • Stayed April 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
13 Thank tariwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zagreb, Croatia
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 20 April 2011

The hotel is very good located (Sirkeci), few minutes away from main touristic sites such as Aya Sofia, Blue Mosque and Grand Bazar, just few steps from Eminonu (almost all ferries depart from here), and also the tram station is very close. Although having this central location, the rooms are quiet.
The staff is willing to help and they always expect their guests with big smiles, which makes your stay very pleasant.
The breakfast is good. Nescaffe and tea are complimentary in the rooms.
Rooms are very clean (cleaned on daily basis) and beds are comfortable (new matresses).
They have a new restaurant right next door, and the hotel guests get discount.
I would highly recommend this hotel.

  • Stayed April 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
15 Thank pantaghana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miami shores
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 12 March 2011

Thıs ıs a great Hotel ın a great locatıon. Servıce ıs fantastıc, hotel ıs located ın a safe locatıon, near all sıghtseeıng monuments. Breakfast ıs good, matress ıs perfect and shower pressure amazıng. I recommend anyone to stay thıs place. Barıs, the manager, takes care of every need you may have, makıng servıce admırable.

  • Stayed March 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
13 Thank josebtesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Galata Istanbul Hotel

Property: Galata Istanbul Hotel
Address: Hocapasa Mah. Nobethane Cd. No: 24 | Sirkeci, Istanbul 34110, Turkey
Region: Turkey > Istanbul > Sultanahmet , Sirkeci
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #583 of 1,121 Hotels in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:3 star — Galata Istanbul Hotel 3*
Number of rooms: 15
Official Description (provided by the hotel):
The Galata Istanbul Hotel is a small and exclusive hotel newly opened in the exciting and historic centre of Sirkeci, adjacent to Sultanahmet. ... more   less 
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