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“Customer Service makes this 4-star hotel a 5!”
Review of Hotel Sultan House

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Hotel Sultan House
Ranked #199 of 1,176 Hotels in Istanbul
Certificate of Excellence
Reviewed 7 June 2014

The owners of this hotel are very attentive and helpful to the people staying there. The rooms are a bit small, but are adequate to what you need. The breakfast is fairly standard, but the workers are so friendly they will get anything you need, be it drinks, more bread, or if you would like to have something special cooked. The friendliness is incredible. They also have amazing recommendations about different attractions and events to see in order to help you avoid the tourist traps that are all over Istanbul. The boat ride is especially better than the one that you will find all over Istanbul.

  • Stayed: May 2014, travelled with family
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1  Thank dcchandler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 7 June 2014

Most importantly, it was in a great location. We could enjoy all the main sightseeing spots on foot!! It took just a few minutes from the hotel to Blue Mosque, and also it was a quiet place.
We stayed on the 4th floor, and the room was clean and it had enough space. But actually, the lights were out of order and it was a little dark.
Anyway, staff were always considerate and polite with smiles.
It's a nice and cozy small hotel I'd love to recommend to everybody.

  • Stayed: May 2014, travelled with family
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Thank yuzuK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

An excellent hotel, very clean, 3 minutes walk to the blue mosque Ramazan was great who makes you feel at home all responses to our needs were promptly met with. The view from the room and roof terrace were AMAZING!!!

  • Stayed: June 2014, travelled with family
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Thank Mohsin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

The location, the service are both great. The manager is always there to provide their assistance.
We stayed in the penthouse for 4 nights and enjoyed our whole stay there.
You can walk to Blue Mosque, Haghia Sophia, Yerebatan Sarayı or Topkai Palace just 3 to 8 minutes.

  • Stayed: May 2014, travelled with friends
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Thank nicchen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

I decided to have a quick 2 night stopover in Istanbul on the way to Dubai and having stayed at Sultan House before with family and having a great experience I decided to book this as a single traveller too. I had an airport pick up arranged with the hotel, however, if I'm completely honest the signage was not clear when coming out from the airport and I ended up waiting around until I asked a few people and eventually found where I was to go.

I arrived at the hotel at approx. 11,30pm and have to say that the staff at this hotel are the best! The manager Ramazan (I think his name is), is very courteous and always willing to help and go the extra mile. All other staff are great too and always smiling and polite.

I have to say that the reason I booked this for the second time was the location is just unbeatable, 30 seconds from the blue mosque but still surprisingly quiet as not directly on the hippodrome.

The only reason I have given this a 4 on the rating is that I had to switch rooms after the first night as it had been booked by someone else and the room which I was originally offered, the toilet would not flush. This was fixed about lunchtime on the second day which caused a slight inconvenience - however, apart from that everything else was great.

Thanks all
A Khan

  • Stayed: May 2014, travelled solo
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1  Thank aj82aj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

We stayed at the Hotel for 4 nights in May, the hotel is in a fantastic location literally a stones throw from the Hippodrome, Blue Mosque and a very short walk from Haghia Sophia and Topkapi.
The service was great the staff were very attentive welcoming and helpful and provided us with information whenever we required.
Overall a great experience and would definitely return.

  • Stayed: May 2014, travelled as a couple
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1  Thank Garry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

A better location in Istanbul would be hard to imagine, since guests are just a few minutes' walk from the Blue Mosque, Aya Sofia and the Hippodrome, and within easy reach of the Grand Bazaar, the Spice Market, the ferries and various shopping districts. The tram is also nearby if you want to go farther. If you walk five minutes down to the end of the street, there's a small vocational school with a terrace that offers great views of Little Hagia Sofia and the Sea of Marmara.

Though it's just a few blocks from some very busy streets, there was almost no vehicle traffic going by the hotel -- a real advantage in Istanbul, where pedestrians aren't given much respect by drivers. The calls to prayer, from the Blue Mosque and Aya Sofia, were elegant and never a nuisance, as some seem to think. The pedestrian traffic on the street, mostly students, is lively and vocal but quiets down in the evening.

Our room on the third floor was very clean and offered plenty of space, as did the bathroom, and the shower was excellent. The bed was spacious, with a good firm Turkish-style mattress. The management and staff are very friendly, helpful and efficient. The breakfast buffet contained many tasty offerings (cheese, eggs, bread, fresh fruits and vegetables). Our laundry was done quickly and professionally.

All in all this hotel offers excellent value, especially considering its superb location. We would be happy to return there on our next visit to Istanbul.

Room Tip: Top floors may be a bit quieter, as in any hotel.
See more room tips
  • Stayed: May 2014, travelled as a couple
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Thank 1caellis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sultan House

Address: Binbirdirek Mahallesi Dizdariye Cesmesi Sokak No 1 | Sultanahmet, Istanbul 34122, Turkey
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #199 of 1,176 Hotels in Istanbul
Price Range: £24 - £66 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Sultan House 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
Hotel Sultan House is a converted Ottoman House located in Sultanahmet, one of the oldest and most colourful quarters of Istanbul, It is located close to the Blue Mosque, St. Sophia, Topkapi Palace, just at the corner of Hippodrome. The Grand Bazaar is just 10 minutes by walking, This is a lovelyjust opened hotel end of 2010 for couples and families with it's 10 elegant rooms and 4 annex appartment equipped with modern amenities and a wide range of shops and restaurants nearby. All the rooms are quiet and comfortable; furnished and decorated. The Obelisk is in front of the hotel and the Blue Mosque is across the street. You are just a few step away from the history and beauty. ... more   less 
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