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“Outstanding customer service”
Review of Levni Hotel & Spa

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Levni Hotel & Spa
Ranked #18 of 1,149 Hotels in Istanbul
Certificate of Excellence
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Outstanding customer service”
Reviewed 12 July 2014 via mobile

The hotel is really conveniently located and is really well set up, but what makes it stand out is the great customer service. My husband and I arrived on a really late flight and the staff were terrific even giving us a late breakfast tray as we slept in, and all coming out to farewell us after organizing a taxi etc. Right near all the main sights and some great cafés/restaurants it's the perfect spot for a romantic getaway in Istanbul

Stayed July 2014
Helpful?
1 Thank Anna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (292)
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English first
Chicago
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014

Great hotel with superb rooms, great customer service, awesome location and great food! I stayed 2 nights and there was nothing to complaint about. The front desk people are very friendly and their breakfast buffet is very good. All attractions in the city are accessible from this hotel by public transit ( located 1 min walk from hotel) or walking distance. I will return soon!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChristinaO1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 July 2014

We really enjoyed our 5 night stay at the Levni Hotel & Spa. The room was lovely and spacious, with all the amenities that you would require.

The highlight of the hotel is definitely the Staff. Every one of them was extremely friendly and helpful, whether it be giving directions or booking a restaurant reservation, they couldn't do enough for you.

The hotel itself is ideally located in the 'Old Town' - extremely close to the Blue Mosque, The Bosphorus and other major tourist attractions. The tramline is also near by and a great way to explore the city.

I would highly recommend this hotel to anyone looking to visit Istanbul, and will definitely return one day, as there is so much to do in the city, we simply couldn't fit it all in in the 5 days we were there

Thanks to all the staff for making our stay and holiday a truly memorable experience.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Kevin Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arundel
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 July 2014

Stayed here for 3 nights with my daughter. 30/06/2014-03/07/2014. Great location, being a short walk from many must visit sights.The reception staff were amazingly helpful and enthusiastic, especially with choosing of restaurants and helping with organising tours etc. You could not fault the breakfasts which in our case were included in the price.Such variety and serving staff most helpful.The hotel is modern and kept immaculately clean. The free afternoon tea of home made cakes and biscuits was a nice touch and most welcome after a days sightseeing.Our room was small but perfectly adequate on the third floor with nice views over the roof tops. Sadly, the wi-fi did not work in our room and the reception on the BBC news channel awful. However this did not detract from a great stay at this lovely hotel. I would highly recommend it.

Room Tip: Try to get upgraded to the better rooms
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Mandyarundel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia, Bulgaria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2014

With a friend of mine we spent 2 nights in the Levni Hotel from July 4-6. It was a long weekend with the idea just to relax and enjoy life. We both have been many times in Istanbul and this time the plan was to take a little rest after a hard week.

So, we needed a hotel with a good location for the airport access and easy access to the trendy boroughs in the European part - Besiktas and Nisantasi.

The Levni Hotel was just perfect choice on this purpose. Very near to the Gulhane tram stop and very near to the Galata bridge and Emunu with stops of all kind of public transports.

The staff was very friendly and ready to help, speaking very good English and the manager Maria made our stay unforgetable.

The room was big enough with anything we needed, spotless and with a nice balcony, good free wi-fi. Excelent breakfasts including honey on the hive, fresh omelets, enormous amounts of fresh fruits and vegetable. Just amazing.

Definitely we'll be back for the next long weekend in the Levni Hotel.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank JoyBG2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antalya, Turkey
1 review
Reviewed 11 July 2014

We arrived at Levni after 22 hours of travel. The friendly staff were sensitive to this and quickly and efficiently saw us to our room, after giving us a basic orientation to the hotel and Istanbul. Unfortunately, our first room was a wheelchair access room directly off the lobby. The hotel staff were more than happy to change our room after the first night though.

Our second room was clean, modern and well appointed. The hotel does linen service every other day unless you request it daily, which was fine with us. Staff are always friendly and helpful, especially in the breakfast restaurant, where the service was exemplary. Breakfast includes many options including cereal, yogurt, fruit, salads, cheese, deli meats, honey on the comb, eggs and omelettes made to order. We didn't eat lunch or dinner in the restaurant.

The pool, sauna and Turkish bath facilities are good but the 'gym' isn't worth bothering with.

All in all we were very happy with Levni.

Room Tip: Upper level. If you're not happy, ask to change as the draft are very obliging.
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cath O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2014

Our family stayed at the hotel for three nights from July 3 - 6 and it was perfect in every way. From the moment we walked into the hotel, we felt welcome. Maria and the rest of the staff (sorry, I can't remember all your names!) greeted us with huge smiles and expressed their willingness to help us with anything we needed. Maria brought our family to each of our rooms, and explained the features of the rooms and the hotel in general. The staff was fantastic with dinner recommendations, and in fact we went to one of their recommended restaurants (Khorasani) two out of the three nights because it was so delicious. The rooms were absolutely spotless and had everything we needed, including strong wifi. The location is amazing, and it's a very short walk to the Blue Mosque, Hagia Sophia, Grand Bazaar and the (better, by far) Arasta Bazaar. And the breakfasts ... the best breakfast we've ever had in a hotel. Honey on the hive, fresh omelets, enormous amounts of fresh fruits and vegetable. Just amazing. If you're planning on visiting Istanbul, this is THE place to stay! I almost forgot to mention that they have a turkish bath in the hotel. We used it, and the small pool next to it, frequently and it was an experience that our family will never forget.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Hawaiitwice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Levni Hotel & Spa

Property: Levni Hotel & Spa
Address: Ankara Caddesi No: 12, Istanbul 34122, Turkey
Region: Turkey > Istanbul > Sultanahmet , Sirkeci
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Istanbul
#10 Business Hotel in Istanbul
#13 Family Hotel in Istanbul
#14 Romantic Hotel in Istanbul
#15 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Levni Hotel & Spa 4.5*
Number of rooms: 75
Official Description (provided by the hotel):
Levni Hotel & Spa Old City is a special category (5 star category) hotel located in Sirkeci Istanbul within 5 min. walking distance to many museums and palaces - Topkapi Palace, Santa Sophia, Blue Mosque, Basilica cistern. All rooms are decorated in modern style. 1 suite and 30 deluxe rooms , 5 Excecutive rooms with jacuzzi some with a very nice Bosporus Sea view. SPA center is avaiable with an indoor pool, sauna, Turkish bath and gym. there are 3 therapy rooms including one for couple massages. Rich Open buffet in the Gourme Restaurant, which has a capacity of 100 pax also terrace cafe is avaiable. There are 2 meeting rooms with 100 pax and 30 pax capacity connected to each other with a lounge and one exclusive VIP room with capacity upto 12 pax. our business center is avaiable with free internet and printing services nex to meeting rooms. ... more   less 
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Also Known As:
Levni Hotel And Spa
Levni Hotel Istanbul

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