We stayed at the Gold Suit (Room 333) for one night and unfortunately we left there without good feelings. We had stayed at Three Apples Suites last yelar and the Hotel and staff were quite good. Therefore we thought it's ok to stay in the second building as well. However we were terribly mistaken! The Room was big and looking comfortable at first, but with a closer look we saw the couch was all stained and smelly. The bigger surprise was waiting us in the bedroom. When we opened the bed we saw a huge quantity of body hair on the sheets, pillow covers were also dirty and smelly. We didn't want to create any problems at night so we checked the other bedroom first. But the other bed also had dirty sheets (with some curious stains ) and pillow covers. So we called the reception and made a complaint about the situation. He said he would send someone immediately. We thought taht "someone" would be housekeeper but instead the night guard arrived. He was only told that we needed some sheets. When we explained the situation he tried to help us in any was he can and we are thankful for his behaviour. We shared our disappointment with him and he suggested that we should speak to the manager the next day. We literally made our bed ourselves with his help and used clean towels as pillow covers. We thought that reception would take into consideration to deliver our situation to the manager, but nothing happened. When we called the reception to inform him our departure he didn't even asked anything and we left. As a previous guest I would never have imagined that the second building could be so dirty and I have never stayed in such a dirty hotel Room before.
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- Also Known As:
- 3 Apples Residence
- Three Apples Residence Hotel Istanbul