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“Don't trust this hotel”
Review of Marmaray Hotel

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Marmaray Hotel
Ranked #543 of 1,135 Hotels in Istanbul
Certificate of Excellence
Istanbul
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Don't trust this hotel”
Reviewed 14 October 2011

I confirmed the room in this hotel but they told me that their rooms were overbooked when I arrived. And they wanted to transfer me to a 3 star hotel. Don't trust this hotel!

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Timothy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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148 reviews from our community

Traveller rating
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    36
    13
    7
See reviews for
35
28
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21
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 October 2011

Super super super when you go to Istanbul tray marmaray hotel if you can find free room

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Abuumeyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarmarayHotel, Yönetici at Marmaray Hotel, responded to this review, 27 November 2013
Dear Guest,

Kind Greetings from Marmaray Hotel Istanbul

We thank you for sharing your stay at Marmaray Hotel Istanbul on TripAdvisor, We hope that you had a safe return journey.
We are very pleased to read your valuable review regarding your previous stay at Marmaray Hotel Istanbul. We do take our guests comfort and feedback very seriously so please note that your review has been communicated to the entire team at the hotel. Your feedback will certainly motivate and encourage us to deliver higher standards of superiority in the future by our colleagues.

Thank you for sharing your feedback on TripAdvisor and your feedback has been an inspiration to us to enhance our service excellence. Meanwhile please do not hesitate to contact us for any further assistance.

We are really looking forward to host you again in Marmaray Hotel Istanbul.

Most Sincerely,

Marmaray Hotel Istanbul Management

+90 212 4586000 info@marmarayhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 September 2011

If you are taking a cab to the hotel, make sure the driver understands it's Marmaray in Yanikapi, not Marmara in Taksim. It’s because even Taxi drivers don’t know much about this hotel and might take you to the wrong one. It is better if you have a direction map printed to show to driver if you don’t have GPS on you.

About the hotel, everything is great except for the small rooms. The bed was a bit small too, but very soft and totally comfortable.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
5 Thank Dkhosrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarmarayHotel, Yönetici at Marmaray Hotel, responded to this review, 28 November 2013
Dear Guest,

Kind Greetings from Marmaray Hotel Istanbul

We thank you for sharing your stay at Marmaray Hotel Istanbul on TripAdvisor, We hope that you had a safe return journey.
We are very pleased to read your valuable review regarding your previous stay at Marmaray Hotel Istanbul. We do take our guests comfort and feedback very seriously so please note that your review has been communicated to the entire team at the hotel. Your feedback will certainly motivate and encourage us to deliver higher standards of superiority in the future by our colleagues.

Thank you for sharing your feedback on TripAdvisor and your feedback has been an inspiration to us to enhance our service excellence. Meanwhile please do not hesitate to contact us for any further assistance.

We are really looking forward to host you again in Marmaray Hotel Istanbul.

Most Sincerely,

Marmaray Hotel Istanbul Management

+90 212 4586000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tehran
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 September 2011

Every thing was set in a pleasant way. Wallpapers, decorations and carpets were all in harmony and somehow exotic. Staff were freindly and quick in understanding the guests. It is somewhere to go back, a good memory.
we stayed in a tripple room which had actually three beds with adequate space not just two beds and one rag temporary bed as it is common in other hotels.
Although it is far from the city centre but located in a place full of shops and all sorts of restaurants. A lovely view to MarMaray sea and close to Grand Bazaar.

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank truthtelleroftravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarmarayHotel, Yönetici at Marmaray Hotel, responded to this review, 28 November 2013
Dear Guest,

Kind Greetings from Marmaray Hotel Istanbul

We thank you for sharing your stay at Marmaray Hotel Istanbul on TripAdvisor, We hope that you had a safe return journey.
We are very pleased to read your valuable review regarding your previous stay at Marmaray Hotel Istanbul. We do take our guests comfort and feedback very seriously so please note that your review has been communicated to the entire team at the hotel. Your feedback will certainly motivate and encourage us to deliver higher standards of superiority in the future by our colleagues.

Thank you for sharing your feedback on TripAdvisor and your feedback has been an inspiration to us to enhance our service excellence. Meanwhile please do not hesitate to contact us for any further assistance.

We are really looking forward to host you again in Marmaray Hotel Istanbul.

Most Sincerely,

Marmaray Hotel Istanbul Management

+90 212 4586000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto,Ontario
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 July 2011

nice hotel,hotel staff excellent. Main tourist attractions-need to walk 15-20 minutes and then "tram". Steep hill to walk to main areas in Sultanahmet. Nice places to eat close by.
If you are interested in night life-nothing in the area and you would need to take train or tram.View from dining room is nice and breakfast is average but was included in room price-so good value for money. Hotel is very good value for money. Room was spotless and bathroom had shower only which for us is all we need. Hotel is clean and we had a turkish bath(? hamam) in the spa in the basement and again excellent and good value for money. A very nice couple run the spa.

Room Tip: we used train and tram late at night without difficulty
See more room tips
  • Stayed April 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Rashid R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarmarayHotel, Yönetici at Marmaray Hotel, responded to this review, 28 November 2013
Dear Guest,

Kind Greetings from Marmaray Hotel Istanbul

We thank you for sharing your stay at Marmaray Hotel Istanbul on TripAdvisor, We hope that you had a safe return journey.
We are very pleased to read your valuable review regarding your previous stay at Marmaray Hotel Istanbul. We do take our guests comfort and feedback very seriously so please note that your review has been communicated to the entire team at the hotel. Your feedback will certainly motivate and encourage us to deliver higher standards of superiority in the future by our colleagues.

Thank you for sharing your feedback on TripAdvisor and your feedback has been an inspiration to us to enhance our service excellence. Meanwhile please do not hesitate to contact us for any further assistance.

We are really looking forward to host you again in Marmaray Hotel Istanbul.

Most Sincerely,

Marmaray Hotel Istanbul Management

+90 212 4586000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alger
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 July 2011

Marmaray hotel is located in a very strategic place; it is surrounded by famous historical places such as: Blue mosque, Aya-Sofia, Place of Topkapi, University of Istanbul and not far also le Grand bazaar.
As concerns the hotel, is built in the modern style, the rooms are quit small but well arranged, its workers are very helpful and kind.
The breakfast room is found in the top floor, it has a panoramic and a wonderful view of the Marmara Sea; that you wished to see each morning.
Other impotent places that I forget to mention are the Princesses’ islands, the boat takes visitors till there, and you will get the opportunity to see Bosphore and Marmara Sea in the same time.
For the visitors who like shopping, they have to visit Taksim and Beyazit, the bus station and tramway are not far from the hotel.
For us, it was really an excellent and unforgettable 'Honey-moon' into Turkey.
Do not lose your time to look for a hotel, Marmaray is the best choice.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank radia-from-Algeria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarmarayHotel, Yönetici at Marmaray Hotel, responded to this review, 28 November 2013
Dear Guest,

Kind Greetings from Marmaray Hotel Istanbul

We thank you for sharing your stay at Marmaray Hotel Istanbul on TripAdvisor, We hope that you had a safe return journey.
We are very pleased to read your valuable review regarding your previous stay at Marmaray Hotel Istanbul. We do take our guests comfort and feedback very seriously so please note that your review has been communicated to the entire team at the hotel. Your feedback will certainly motivate and encourage us to deliver higher standards of superiority in the future by our colleagues.

Thank you for sharing your feedback on TripAdvisor and your feedback has been an inspiration to us to enhance our service excellence. Meanwhile please do not hesitate to contact us for any further assistance.

We are really looking forward to host you again in Marmaray Hotel Istanbul.

Most Sincerely,

Marmaray Hotel Istanbul Management

+90 212 4586000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Almeria
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 June 2011

Although I do not think the Marmaray should be classed as a 4 star hotel, we did find the staff very helpful and the decor in the common areas super. The room amenities were basic, with cheap furniture but comfortable beds. The toilet broke every day and the air conditioning never worked at all. The location is not great or scenic. The breakfast was uninspired. I would stay there again if I was on a short visit but it really isn't 4 star so not good value for money.

  • Stayed May 2011, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank ColinaAlmeria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarmarayHotel, Yönetici at Marmaray Hotel, responded to this review, 28 November 2013
Dear Guest,

Kind Greetings from Marmaray Hotel Istanbul

We thank you for sharing your stay at Marmaray Hotel Istanbul on TripAdvisor, We hope that you had a safe return journey.
We are very pleased to read your valuable review regarding your previous stay at Marmaray Hotel Istanbul. We do take our guests comfort and feedback very seriously so please note that your review has been communicated to the entire team at the hotel. Your feedback will certainly motivate and encourage us to deliver higher standards of superiority in the future by our colleagues.

Thank you for sharing your feedback on TripAdvisor and your feedback has been an inspiration to us to enhance our service excellence. Meanwhile please do not hesitate to contact us for any further assistance.

We are really looking forward to host you again in Marmaray Hotel Istanbul.

Most Sincerely,

Marmaray Hotel Istanbul Management

+90 212 4586000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marmaray Hotel

Property: Marmaray Hotel
Address: Guvenlik Cad. No:43 Yenikapi, Fatih, Istanbul 34130, Turkey
Region: Turkey > Istanbul
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #543 of 1,135 Hotels in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:4 star — Marmaray Hotel 4*
Number of rooms: 93
Official Description (provided by the hotel):
You will enjoy the historical perspective of istanbul in our hotelMarmaray Hotel is offering comfort and quality accommodation with free wireless internet. Located in Yenikapi district being one of the most famous historical and touristic places of Istanbul and where modern, contemporary service concept and the Turkish hospitality meet as well as where the most advanced and modern systems with high quality hotel technology being suitable to beautiful city, Istanbul are applied. Superb sunset and Marmara Sea views from its roof restaurant. ... more   less 
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