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“Opulent and clean rooms, friendly staff”
Review of Marmaray Hotel

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Marmaray Hotel
Ranked #548 of 1,163 Hotels in Istanbul
Reviewed 11 October 2013

I stayed for two nights only while on a business trip. It's around half an hour from Ataturk airport and be sure to have the hotel phone number as the taxi drivers need to check the correct roads to take (this is normal!). The staff are very friendly, and the hotel accepts Euros if needed. The room was comfortable and huge - it was a twin bedded room, and although I looked out over the road outside, surprisingly quiet. The shower was lovely and there is a kettle and tea and coffee available, though I would take some yourself for a long stay as they were not replenished. All in all it was very good value - there is a huge choice for breakfast - the fried courgettes were fantastic! The view from the breakfast room is maybe not as good as claimed, but that is a very minor niggle.

  • Stayed: September 2013, travelled on business
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3  Thank lodesgymraeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarmarayHotel, Yönetici at Marmaray Hotel, responded to this reviewResponded 27 November 2013

Dear Guest,

Kind Greetings from Marmaray Hotel Istanbul

We thank you for sharing your stay at Marmaray Hotel Istanbul on TripAdvisor, We hope that you had a safe return journey.
We are very pleased to read your valuable review regarding your previous stay at Marmaray Hotel Istanbul. We do take our guests comfort and feedback very seriously so please note that your review has been communicated to the entire team at the hotel. Your feedback will certainly motivate and encourage us to deliver higher standards of superiority in the future by our colleagues.

Thank you for sharing your feedback on TripAdvisor and your feedback has been an inspiration to us to enhance our service excellence. Meanwhile please do not hesitate to contact us for any further assistance.

We are really looking forward to host you again in Marmaray Hotel Istanbul.

Most Sincerely,

Marmaray Hotel Istanbul Management

+90 212 4586000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (154)
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48 - 54 of 154 reviews

Reviewed 28 July 2013

We booked a triple room for 6 nights but on our arrival there was not any triple room for us and they give us a twin room with extra bed on 3rd floor. But for the rest of our stay we had a good triple room on fifth floor with beautiful view of Marmara sea.Room & Bathroom were very clean and they cleaned room daily. Breakfast was good.there was a kettle at room with free teabag & Nescafe.My son was happy with good Wifi at the lobby. Staff was friendly.Location is average in Yenikapi with 5 minutes walking to Aksaray Tram station. Rooms are very quiet for sleep.

  • Stayed: July 2013, travelled with family
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5  Thank KamiSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarmarayHotel, Yönetici at Marmaray Hotel, responded to this reviewResponded 27 November 2013

Dear Guest,

Kind Greetings from Marmaray Hotel Istanbul

We thank you for sharing your stay at Marmaray Hotel Istanbul on TripAdvisor, We hope that you had a safe return journey.
We are very pleased to read your valuable review regarding your previous stay at Marmaray Hotel Istanbul. We do take our guests comfort and feedback very seriously so please note that your review has been communicated to the entire team at the hotel. Your feedback will certainly motivate and encourage us to deliver higher standards of superiority in the future by our colleagues.

Thank you for sharing your feedback on TripAdvisor and your feedback has been an inspiration to us to enhance our service excellence. Meanwhile please do not hesitate to contact us for any further assistance.

We are really looking forward to host you again in Marmaray Hotel Istanbul.

Most Sincerely,

Marmaray Hotel Istanbul Management

+90 212 4586000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2013

A well located hotel with good entrance lounge, clean & reasonable size rooms as well as bath room with good staff. From hotel, we can have a good view of town square as well as Marmara sea. Morning breakfast is generous with many varieties.

  • Stayed: February 2012, travelled with family
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3  Thank Rupawala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2012

A quiet hotel in an urban residential neighborhood, so away from the main traffic which is one reason I selected it. I traveled solo and had a room not much larger than the bed which seems to be the norm in Istanbul. As an average size person, the bathroom still required some negotiation with hardly any room to put anything down, let alone my toothbrush! There is a lovely breakfast room on the top floor with a nice buffet and vistas of Istanbul. The hotel is a few blocks from the main road and tram stop. I enjoyed walking into the historic part of Istanbul (20-30 min walk) and returning to the hotel by tram. Know where the hotel is on a map (and know the nearest street off the main road) before you arrive at the hotel and before you leave it for the first time so you can find it again later or tell your cab driver where it is. It is safe to walk around at night, but it only makes the hotel harder to find!

Room Tip: 1. The hotel was very difficult to find - even by a cab driver who claimed to know Istanbul inside o...
See more room tips
  • Stayed: April 2012, travelled solo
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1  Thank dcbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarmarayHotel, Yönetici at Marmaray Hotel, responded to this reviewResponded 27 November 2013

Dear Guest,

Kind Greetings from Marmaray Hotel Istanbul

We thank you for sharing your stay at Marmaray Hotel Istanbul on TripAdvisor, We hope that you had a safe return journey.
We are very pleased to read your valuable review regarding your previous stay at Marmaray Hotel Istanbul. We do take our guests comfort and feedback very seriously so please note that your review has been communicated to the entire team at the hotel. Your feedback will certainly motivate and encourage us to deliver higher standards of superiority in the future by our colleagues.

Thank you for sharing your feedback on TripAdvisor and your feedback has been an inspiration to us to enhance our service excellence. Meanwhile please do not hesitate to contact us for any further assistance.

We are really looking forward to host you again in Marmaray Hotel Istanbul.

Most Sincerely,

Marmaray Hotel Istanbul Management

+90 212 4586000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2012

it is not a 5* hotel but it should better to said that marmaray hotel provide a friendly and comfortable place with good service (not excellent) and clean room . i think it is one of the best choice for staying in istanbul . i wish to have a good trip and be happy .

  • Stayed: March 2012, travelled solo
    • Value
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4  Thank mim_leilaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarmarayHotel, Yönetici at Marmaray Hotel, responded to this reviewResponded 27 November 2013

Dear Guest,

Kind Greetings from Marmaray Hotel Istanbul

We thank you for sharing your stay at Marmaray Hotel Istanbul on TripAdvisor, We hope that you had a safe return journey.
We are very pleased to read your valuable review regarding your previous stay at Marmaray Hotel Istanbul. We do take our guests comfort and feedback very seriously so please note that your review has been communicated to the entire team at the hotel. Your feedback will certainly motivate and encourage us to deliver higher standards of superiority in the future by our colleagues.

Thank you for sharing your feedback on TripAdvisor and your feedback has been an inspiration to us to enhance our service excellence. Meanwhile please do not hesitate to contact us for any further assistance.

We are really looking forward to host you again in Marmaray Hotel Istanbul.

Most Sincerely,

Marmaray Hotel Istanbul Management

+90 212 4586000 info@marmarayhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2012

As for other travellers, I had the same experience when booking into this hotel. On my arrival, there was no room for the first night as they had a movie being shot in the hotel and the window to my room was broken. I was then asked to stay at the Grand Emin Hotel for the first night, with the room being very small and hot, due to the aircon not working properly.
I transferred back to the Marmaray for the rest of my stay and had a spacious room facing the street. This was noisy, especially when the window is open. The room had a bar fridge, properly working aircon and a kettle to make hot beverages but take your own if you want a variety. My stay was comfortable and they cleaned the room daily, but there was nothing special that will make me return for another stay. This location is also very far from the main historic tourist attractions and it is very long walk if you don't want to use a taxi or public transport. The location is simply not ideal for a first time visit to the city

Room Tip: Rooms on the side of the street are very noisy.
See more room tips
  • Stayed: May 2012, travelled on business
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4  Thank vsomerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarmarayHotel, Yönetici at Marmaray Hotel, responded to this reviewResponded 28 November 2013

Dear Guest,

Kind Greetings from Marmaray Hotel Istanbul

We thank you for sharing your stay at Marmaray Hotel Istanbul on TripAdvisor, We hope that you had a safe return journey.
We are very pleased to read your valuable review regarding your previous stay at Marmaray Hotel Istanbul. We do take our guests comfort and feedback very seriously so please note that your review has been communicated to the entire team at the hotel. Your feedback will certainly motivate and encourage us to deliver higher standards of superiority in the future by our colleagues.

Thank you for sharing your feedback on TripAdvisor and your feedback has been an inspiration to us to enhance our service excellence. Meanwhile please do not hesitate to contact us for any further assistance.

We are really looking forward to host you again in Marmaray Hotel Istanbul.

Most Sincerely,

Marmaray Hotel Istanbul Management

+90 212 4586000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2012

I made exactely the same experience like the previous guest with this topic. I had a reservation for 3 days as a single traveller. Everything was payed in advance but they transfered me to the other Hotel. which is around the corner. The Hotel Grand Emin belongs to the same chain but the standard is a bit below the Marmaray. Cost about 10 EUR less per night. Gernerally both Hotels were clean. Breakfast is OK but not good. Service was bad. Region is central but a bit strange. Single woman no way. As I asked for the price for a taxi to the airport in the reception I have got too expensive information in order to provide me with an cheaper offer by a friend who could bring me there. Over all I just can confirm the titel "don't trustin this hotel" and for sure next time I am looking for an other one.

  • Stayed: May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Ralf D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarmarayHotel, Yönetici at Marmaray Hotel, responded to this reviewResponded 28 November 2013

Dear Guest,

Kind Greetings from Marmaray Hotel Istanbul

We thank you for sharing your stay at Marmaray Hotel Istanbul on TripAdvisor, We hope that you had a safe return journey.
We are very pleased to read your valuable review regarding your previous stay at Marmaray Hotel Istanbul. We do take our guests comfort and feedback very seriously so please note that your review has been communicated to the entire team at the hotel. Your feedback will certainly motivate and encourage us to deliver higher standards of superiority in the future by our colleagues.

Thank you for sharing your feedback on TripAdvisor and your feedback has been an inspiration to us to enhance our service excellence. Meanwhile please do not hesitate to contact us for any further assistance.

We are really looking forward to host you again in Marmaray Hotel Istanbul.

Most Sincerely,

Marmaray Hotel Istanbul Management

+90 212 4586000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marmaray Hotel

Address: Guvenlik Cad. No:43 Yenikapi, Fatih, Istanbul 34130, Turkey
Region: Turkey > Istanbul
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #548 of 1,163 Hotels in Istanbul
Price Range: £27 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marmaray Hotel 4*
Number of rooms: 93
Official Description (provided by the hotel):
You will enjoy the historical perspective of istanbul in our hotelMarmaray Hotel is offering comfort and quality accommodation with free wireless internet. Located in Yenikapi district being one of the most famous historical and touristic places of Istanbul and where modern, contemporary service concept and the Turkish hospitality meet as well as where the most advanced and modern systems with high quality hotel technology being suitable to beautiful city, Istanbul are applied. Superb sunset and Marmara Sea views from its roof restaurant. ... more   less 
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