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“Not so good as it should be according to the price”

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Sultan Palace Hotel
Ranked #557 of 1,135 Hotels in Istanbul
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not so good as it should be according to the price”
Reviewed 2 January 2013

Quality of a 2 stars hotel, despite the prices of a superior class hotel.
Clean room, basic breakfast. Staff is efficient but unsympathetic. Bed sheet was never changed during 5 days. Could be ok if the prices were not so high.

Qualità di un 2 stelle per un prezzo da albergo superiore.
Stanza pulita, colazione basilare. Staff efficiente ma non cordiale. Lenzuola mai cambiate in 5 giorni. Potrebbe andar bene solo se si spende poco.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank guido01186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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108 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Pernik
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 November 2012

Magical place magical experience.
Comfortable hotel, extremely clean, wonderful breakfast. Central location close to many attractions and places to visit.
The hotel has exceeded my expectations.

Greetings from Bulgaria

  • Stayed November 2012, travelled with friends
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Helpful?
1 Thank Ivan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Yorkshire, UK
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 October 2012

Just returned after a 3 day stay in the Sultan Palace Hotel prior to going on a cruise. The hotel is situated right in the heart of the old town but is just a five minute walk from the main square with all the sights. Good views from the roof terrace. Marvellous friendly staff with a very helpful young lady on the front desk. Rooms were small but spotless, had a free safety deposit box and were air-conditioned. There was also free Wi-Fi. We also had the added benefit of fresh slippers every day. Excellent breakfast. Highly recommended and excellent value for money.

Room Tip: Rooms at the front overlook a small car park but it did not present a problem
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  • Stayed October 2012, travelled as a couple
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Helpful?
1 Thank Fibonacci24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
delhi
Level Contributor
53 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 5 July 2012

fantastic stay in the hotel! very clean and hygienic rooms, bathroom small but with all amenities, good comfortable bed, breakfast very awesome and wonderful view from the terrace. staff very cooperative and helpful. in fact one of the staff members fought with an errant taxi driver who wanted to fleece us! however, we decided to stay here only because we got very cheap rates online! so we got a good bargain at very nominal prices. i am not sure if i am going to stay again at the hotel's own standard rates for the simple reason more affordable hotels can be found in istanbul bit of course without the amenities. one another problem with the hotel's location is that one has to climb a very steep path for 5 mins to reach it.

  • Stayed April 2012, travelled as a couple
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Helpful?
2 Thank mithuraaj d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zagreb, Croatia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 June 2012

I just stayed at the Sultan Palace Hotel this past weekend (Jun 22-24, 2012) and enjoyed my stay very much. The price (through booking.com) was very reasonable, my room was spacious, air-conditioned and perfectly clean. The wi-fi worked reliably. The location is fantastic - on my first leisurely evening walk, I stumbled into the major sights after 5-10 minutes. The breakfast was plentiful. Most of all, I was in love with the roof terrace - the hotel being on top of a hill and slightly higher than the surrounding buildings, the view of the Marmara Sea is magnificient and you get a close up look of the neighbourhood mosque. Plus, if you wish, you get to meet your fellow travellers. If there wasn't so much to see in beautiful Istanbul, I could have happily spent all my time on that terrace.
Honestly, I'm a little surprised by old negative reviews; considering the price, the hotel provided all it promised to.

  • Stayed June 2012, travelled solo
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Helpful?
2 Thank velma_b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 June 2012

We stayed at the sultan Palace Hotel for 3 nights as two friends traveling. Although we had some difficulty finding it, i was well worth the the effort. We paid 40EUR through booking. com after looking at more than 30 hotels on line and were very happy with our choice. It is a new hotel (it got it operating license in Jan), owned by a Turkish man who has 30 years of experience in working in hotels in Western Europe. The staff are very friendly and after talking with them (two decent English speakers receptionist and one member of staff and the Owner who speaks German and basic English) were very helpful with lots of local advice, restaurants, local beach at the end of the train line, places to go out drinking and dancing, and most importantly how much to pay and what to watch out for (200Eur bar bills, excessive taxi bills the right prices for boats trips -10 TL-. The staff are discreet but with some effort to talk with them made our stay in Istanbul really special). The hotel opened officially 6 months ago, so everything is new and very clean with nothing lacking. I was upgraded to a double as all singles were taken and my friend was in a single with an over-sized single bed -about 1.3m wide-. The showers are large with very good pressure and come equipped with quality hand wash and shower gel and a good extractor fan. The Air co work well and the rooms have touch-less key card access. The hotel also has a roof top terrace with fabulous views out to sea. The breakfast I a nice spread of breads, cheeses, meats, cereals, fruits and local produce and is fresh and I would rate it above average. They have cold filtered water from a cooler so you can fill you water bottles for going out every day. The rooms have a very modern decor with nice Turkish style laps and paintings, a safe and fridge with all drinks at 2 Eur which is slightly cheaper than average. In the local corner shop 100m away expect to pay 1TL. They have free internet and computer with printer in reception (to print boarding passes and WIFI in the rooms (no laptop so did not use-in general internet speeds are not fast like the UK). if you need a taxi book it from reception and they will get you an honest taxi driver and indicate where you are going and the price you should pay. We took the train and tram and then a taxi when we got lost. but I would advise (if you have heavy bags) to take the metro from the airport to the end of the train line (2TL per person) then a taxi which will be between 10-12 TL to the hotel. Everything in the tourist areas is priced for tourists and the cafe in St Sophia if VERY expensive. We took a guide, 60 years old Attila who took us round the S Sophia for 20TL for a 30 mins tour which lasted a hour and we gave him an extra 10TL. Well worth the money and he had amazing knowledge. We visited the Blue mosque during prayer time and it is truly wonderful, I would suggest the evening prayer. A trip on the Bospherous is recommended and pay between 10-15TL. The Kumkapi district has a street of nice restaurants, fish and meat, with the usual guys trying to get you in to their establishments. Negotiate everything that you may wish to eat before going in and beware of proposals off the menu shown to you without agreeing the price. The tourist places are overpriced to you must negotiate prices -20% or more if you are having a meal for 2 with drinks. Expect to have 10TL of service added on an 85 TL bill. Further tips are not required. A good way of putting off touts or sellers coming to you table is putting up your hand and shaking your head without eye contact. Answering in English will get a conversation going that may be difficult to extricate yourself from. If it is a tout from a restaurant, and you do engage in conversation just say you have already eaten. If you are thinking of going to Istanbul I would really recommend it the people are lovely. If you stay at the Sultan Palace I would recommend a visit to the Stone Hotel, right out of the Sultan Palace hotel, then left up the hill on the left hand side as they have a lovely hidden garden which serves cold beer at 8TL and a nice atmosphere after a long day of sightseeing. I will definitely be visiting Istanbul again and staying at the Sultan and from conversations with other tourists is the best value for a quality hotel near the main sights.

Room Tip: double at front of hotel are the nicest, single on the side have better light and small side windows...
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
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Helpful?
5 Thank ben c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2012

I stayed 2 nights here, found it on the internet wanting to be near some friends who'd already booked nearby, in a more central position but at much higher cost. Having been elsewhere in Turkey for a few days before where breakfast provided instant coffee only with powdered milk, I very much enjoyed good coffee with real milk, and good choice of cereal and delicious dried figs and apricots. For German speakers, an advantage is that the very hospitable proprietor speaks German very well. The receptionist spoke English well too. The room was smallish but very adequate, clean, bed very comfortable, bathroom (with shower) superb. Depending on the individual, you might find the noise made by the seagulls during the night a bit disturbing, but of course that's not the hotel's fault.

  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sultan Palace Hotel

Property: Sultan Palace Hotel
Address: Kucuk Ayasofya Mah. Katip Sinan Sokak No: 38 | Sultanahmet, Istanbul 34122, Turkey
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #557 of 1,135 Hotels in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Sultan Palace Hotel 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
Sultan Palace Hotel offers accommodation with elegant furnishings and flat-screen TVs. It is situated in the historic centre of Istanbul’s old city, just 300 metres from the Roman Hippodrome. Rooms feature cable TV and free Wi-Fi access. Each is fitted with wooden floors and air conditioning while some also offer a seating area. All rooms have modern bathrooms. ... more   less 
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