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“Turkish Delight”

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Sura Design Hotel & Suites
Ranked #108 of 1,134 Hotels in Istanbul
Certificate of Excellence
Manama, Bahrain
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Turkish Delight”
Reviewed 9 August 2014

Unforgettable experience with this hotel. At the beginning, the hotel's rooms reservation system is working perfectly. I strongly recommend using the hotel airport transportation. I stayed with my family from 28th July 2014 till 3rd Aug 2014. The 28th July marked the Eid Alfitr in Turkey. We have felt the joy of the Eid in the hotel. The hotel management provided temporary staff for Summer Season which helps to respond to my requests very quickly. Arabic interpreter is available. In addition to the Swimming Pool, Sauna, Steam, Massage Rooms there is Salt Room. The hotel offers 2 snakes at 13:00 hrs. "Mazza" and at 17:00 hrs. "Tea Time". I liked The Garden, Lock system in the Gym lockers, The Clock in Sauna room (to be repaired), The Direct Speed for the Treadmill (New device to be replaced), The Umbrellas for hotel Guests and location of the hotel surrounding by restaurants, laundry, shopping area, money exchange, metro station, Traditional Turkish Hamami (Turkish Bath) and most important attractions in Istanbul. At the end, I would like to extend my thanks and appreciation to: Selahattin CETIN, Reception Supervisor for allowing early check-in, additional breakfast, extra Mazza and providing local transportation. Mesut TASLIYURT, F&B Supervisor for allowing take away. Billur PERCINEL and her colleagues Pargol (Iranian) and Elif Ogutcu, Guest Relations for taking care of my daughter and clear guidelines for the attractions and recreational. Oyku EFE and Burcin HICYILMAZ from F&B for their great services. Murat BINICI, Bellboy for his distinctive. Aysegul DEMIR, Housekeeping for bearing the mess of my children. Last but not least, Omer KARATAS, the chauffeur for his kindness.

Room Tip: choose to stay in the new extension!
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  • Stayed July 2014, travelled with family
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Helpful?
2 Thank Ebrahim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (135)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
52 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 9 August 2014

This hotel is the twin of the Sura Hagia Sophia and is right next door. It shares the pool and spa with its sister hotel so you can use them free of charge.

The decoration of the rooms is very noticeable! but nice. Each floor has a different theme but the common thread running through them all is "bling".

Breakfast was very good and set us up for the day.

Recommended!

Room Tip: Some "double" rooms have two single beds pushed together. We asked to change to a proper d...
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  • Stayed July 2014, travelled as a couple
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Helpful?
Thank chillcoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 9 August 2014

There are so many positives that we'll have to sum it up in bullet points.
- Location was the best we could hope for. The hippodrome, Blue Mosque, Aya Sofia, Topkapi Palace, Bascila Cistern are less than 3 mins walk. Grand bazaar is 10 min walk. The tram line is 2 min, which will take you anywhere. The coastline is 15 min walk for bosphorous cruises. Its surrounded by restaurants, cafes, terraces, and shops.
- Hotel itself is immaculate, stylish, well maintained, with lots of amenities. There is a lovely restaurant for breakfast, lunch, or dinner, and free afternoon high tea. A sister hotel across the road has a second restaurant, lovely outdoor pool and garden as well as a spa with a free Turkish bath, gym, sauna, and steam room. All free too.
- Staff everywhere were super customer service trained. The guest services were always friendly and welcoming. They accomodated our every request, had great tourist information, and always made time to greet us and check we were ok.
- The rooms are beautiful, very thoughtfully designed, with each floor having a unique colour scheme. Rooms come with en suites, chez-lounge, safe, fridge, tv, ipod dock, free water, tea & coffee, ac, and balcony with lovely views on both sides.

We would highly recommend this hotel.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Z_and_A_Razzak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
1 review
Reviewed 6 August 2014

Sura Hagia Sophia takes place in the very historical place and near to everywhere walkinf distance especially grand bazar , spice bazaar and hagia sophia....Staff is so kind you feel like, home guest relation Billur speaks arabıc so nıce one speaks your language she helped us a lot breakfast is wonderfull also swimming pool and cold limonates in summer

Room Tip: family room the best
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  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank yonca k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 6 August 2014

We're so glad to spend our time here. It's been a blast. Service is great and also staff members are so helpful. If you're looking for a place to stay, go for it! It is very modern and clean, with a stunning lobby that always had treats on two tables. In the back is a lovely garden where you can have tea or drinks and a nice pool and spa services - the Turkish bath is wonderful. And the main sights of Istanbul are an easy short walk away. Very nice rooms and staff.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Lara O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 6 August 2014

As a group of 20 people we enjoyed our stay here. Since this was our first visit here the hotel's location was very convenient . It is near all the important landmarks we visited. The staff are polite and helpful . We had a great time . The hotel is much recommended.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mobin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 3 August 2014 via mobile

Very nice hotel, and location. What made it better was the staff, spoke english fluently, very friendly, smiles everywhere, my 3 year old was treated like a princess she just loved them. The guest relations were absolutely the best. Kind, smiling, helpful, etc... The spa was also good we'd recommend the foot massage the guy there is real good.

All in all we would definitely go back in our next visit

Stayed July 2014, travelled with family
Helpful?
Thank Fady A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sura Design Hotel & Suites

Property: Sura Design Hotel & Suites
Address: Divanyolu Cad. Alemdar Mah. Ticarethane Sok. No:45, Istanbul 34122, Turkey
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #108 of 1,134 Hotels in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sura Design Hotel & Suites 5*
Number of rooms: 60
Official Description (provided by the hotel):
Sura Hotel is located in the Sultanahmet district,which still protects their authentic historical beauty all through the challenging years.The 60 innovative designed rooms and suites,welcomes you with the latest features in comfort and style for our guest's. Each place reflects fresh and contemporary style.This pure luxury hotel allows its guests a chance to discover the glorious historical places such as Topkapi Palace,Blue Mosque, Hagia Sophia and Grand Bazaar ... more   less 
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