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“Amazing staff”
Review of Neorion Hotel

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Neorion Hotel
Ranked #6 of 1,159 Hotels in Istanbul
Certificate of Excellence
Reviewed 3 June 2014

The Neorion hotel was everything we could have asked for in a city centre hotel in Istanbul. Central location, spotlessly clean rooms which provided everything we needed and decent breakfast buffet. The thing that really set it apart was the amazing staff, everyone we met could not do enough for us, from the very informative but not over the top welcome chat, the great restaurant that they booked for us for dinner (Matbah) to the service we received on check out, they were superb all the way through. I would stay here again without hesitation and recommend it to anyone wanting to stay in the heart of the old city. Only point for improvement would be to have a bar on the roof terrace, the fact you had to ring down did delay the service, but this is a minor point in the overall experience.

  • Stayed: June 2014, travelled with friends
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2  Thank Jo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neorion H, Guest Relations Manager at Neorion Hotel, responded to this reviewResponded 10 June 2014

Dear Guest,
Thank you very much for your reviews.
We are so pleasure now with the ''amazing staff''definition.
Your happiness isour motivation!
Hope to welcome you in your next trips to İstanbul.
Best Regards From Neorion Family

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1,054 - 1,060 of 3,003 reviews

Reviewed 2 June 2014

We have spent a full week at the Neorion Hotel in Istanbul. The location of this hotel is perfect, all the major sites being within walking distance. Service quality and the excellent hospitality made us feel “at home”. Although small, the room was pleasant, and the bed extremely comfortable. Breakfast is good, and the free buffet, served between 1 and 7 p.m., may feel very welcoming after a full day of sightseeing, or as an invitation for a mid-day break at the hotel. The menu, however, could be more imaginative. Guests can also benefit from the spa until late at night, and enjoy a splendid view of the old city from the terrace. Overall, a peculiar mixture of high professionalism and genuine human warmth made our stay at the Neorion Hotel a delightful experience.
Teresa & Carlos

  • Stayed: May 2014, travelled as a couple
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Thank Teresa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neorion H, Guest Relations Manager at Neorion Hotel, responded to this reviewResponded 3 June 2014

Dear Guest,
Thank you very much for your delightful comments.
We are so pleased to know you enjoyed being here and our service.
It is always a pleasure to host you here,
Hope we will be able to get the chance of welcoming you on your next trips.

Best Regards From Neorion Family

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Reviewed 1 June 2014

The staff at the Neorion were wonderful and made us feel very welcomed. They gave us 5 star treatment. The rooms were very nice and clean, the breakfast and afternoon snacks were a great plus. The best part of the property is the roof deck with sweeping views of both sides of the Bosphorous. We watched sunset and drank wine up there almost every night of our visit. It was great!

  • Stayed: May 2014, travelled as a couple
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Thank mary9565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neorion H, Guest Relations Manager at Neorion Hotel, responded to this reviewResponded 3 June 2014

Dear Guest,
Thank you very much for sharing your reviews regarding our hotel.
Your feedbacks are precious for us and we are happy we got good ones.
It is always a pleasure to host you here,
Looking forward to welcoming you soon,again
Best Regards

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Reviewed 1 June 2014

Neorion is one of the best places you can possibly stay if you are a first-time visitor to Istanbul, like me and my wife during our recent stay. Within walking distance of the major sights in Sultanahmet, but first and foremost an excellent hotel with extremely pleasant and friendly staff, who seem genuinely interested in making your stay a good one. The hotel is small enough to be personal, but maintains a luxury feel in its nice spa and rooftop bar. Rooms are not extremely large, but well designed and maintained and with high quality interior. Good breakfast and complimentary mezes in the afternoon. One of the most likeable hotels we have stayed in!

  • Stayed: May 2014, travelled as a couple
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1  Thank Björn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neorion H, Guest Relations Manager at Neorion Hotel, responded to this reviewResponded 3 June 2014

Dear Guest'
We are glad to get your feedbacks regarding our hotel.
Thank you very much for your comments,they are so precious!
Knowing you enjoyed staying in our Hotel is so pleasing..
Hope we will get the honour to host you again!

Best Regards From Neorion Family

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Reviewed 31 May 2014 via mobile

Wife and I stayed for 11 days. Staff are superb to all guests, rooms and common areas are suitable and breakfast and afternoon mezze service a plus. Friendliness of front desk and concierge exceptional. They even set up breakfast early for us when we had an early day planned. This group has sister hotel (orient Express) and 2 sister restaurants. I do not recommend Pasazade Restaurant.

Stayed: May 2014, travelled as a couple
2  Thank Tim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neorion H, Guest Relations Manager at Neorion Hotel, responded to this reviewResponded 3 June 2014

Dear Guest,
Thank you very much for sharing your reviews with us regarding your stay.
We are great to know You have enjoyed your stay at Neorion Hotel.
Hope we will be able to host you again on your upcoming trips to Istanbul.

Neorion Family sends you Best Regards..

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Reviewed 30 May 2014

My mother and I stayed for three nights in a superior twin room (602) with balcony in May. We had a very long trip from Australia culminating in coping with the chaos of Ataturk airport customs, so the calm and warm welcome of Loreta at Neorion was very much appreciated! Our room was spotless, and complete with lovely balcony with views of Marmara sea, mosques etc. A great spot for morning coffee or evening drink, as was the rooftop terrace. Beds very comfy, crisp linens. Lovely deep bath tub, great shower, excellent housekeeping. I had hamam treatment-just the thing after a long flight! Breakfast buffet generous, varied, and delicious. The location is perfect- easy walking distance to blue mosque, Aya Sofia, bazaars, Galata bridge etc. Easy to get tram then funicular to Taksim. Undoubtedly this hotel deserves it's high rating as all the staff are so helpful, nothing is too much trouble. Unfortunately we had to move to the hilton for a conference for the rest of our stay which was fine but 'corporate'- we much preferred the authenticity and real 'turkishness' (if that's a word?!) of Neorion. Would happily stay here next time I come to Istanbul, which will hopefully be soon!

Room Tip: Ask for room on sixth floor with balcony
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  • Stayed: May 2014, travelled with family
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1  Thank Katie255100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neorion H, Guest Relations Manager at Neorion Hotel, responded to this reviewResponded 3 June 2014

Dear Guest,
Thank you very much for your comments.
Your positive feedbacks are now what makes Neorion Family happier!
Hope We will get the chance to host you again.
Neorion Family sends you Best wishes..

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

Wonderful hotel. Made me feel so welcome - including buying me a birthday present. All the staff were very friendly and always willing to help with any queries. When I return to istanbul I know where in will be staying again

  • Stayed: May 2014, travelled solo
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1  Thank Helen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neorion H, Guest Relations Manager at Neorion Hotel, responded to this reviewResponded 3 June 2014

Dear Guest,
Thank you very much for sharing your accommodation experience in Neorion Hotel.
We are pleased to know We were able to make you feel welcome and pleasant during your stay.
Hope we will be able to host you again,soon.

Best Regards From Neorion Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Neorion Hotel

Address: Orhaniye Street No 14 | Sirkeci, Istanbul 34120, Turkey
Phone Number:
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 1,159 Hotels in Istanbul
Price Range: £64 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Neorion Hotel 4*
Number of rooms: 53
Official Description (provided by the hotel):
Neorion Hotel is at the very center of Istanbul's history and culture, ancient and modern. Named for Byzantium's grand port (see the map) on the Golden Horn, it welcomes visitors from around the world just as the port did in the great days of Constantinople. Neorion is more than a comfortable travelers' refuge in the heart of the city. It was conceived and designed to honor and reflect all of the cultures who have enriched the city and its empires. To stay here is to learn and enjoy the cultures, cuisines, arts and traditions of all the travelers who have come before you.The hotel's 53 guest rooms and suites bring the past to life, with all modern comforts. The swimming pool, Turkish bath, massage spa, cultural library, and museum-quality decorative arts are supplemented with complimentary fine arts musical performances, cuisine demonstrations and cultural events exclusively for hotel guests. Stay with us! Experience all of Istanbul, ancient and modern, right where you live, and just outside our door. ... more   less 
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