We stayed here for 3 nights in a triple share room in early June and found the hotel to be as good as stated in all the other reviews.
We booked directly with the hotel on the internet and Loreta from customer service couldn't be more helpful.
She arranged for the purchase of Museum cards and transport cards for us which made sightseeing so much easier.
A transfer from the airport is free for stays of 3 nights or more and a 10% discount is available for payments by cash.
We arrived at the hotel early in the morning and was offered breakfast even though at that stage we hadn't checked in yet.
What made our day was that a temporary room was provided for us to use (to rest in and shower) whilst we waited for our room, which was available from around 11:00.
No requests were too much and staff went out of their way to be helpful.
The location was excellent, a stone's throw away from heaps of restaurants and small shops selling all sorts of goods and food, very close to the port, the tram and within walking distance to all the major sites in Old Istanbul. Very close to Banks and ATM machines also.
It was very close to Hodjapasha theatre as well where we went to see an excellent show called White Rose, the hotel can book or buy tickets for you.
Breakfast is plentiful with an excellent selection of hot and cold foods available.
There is also a selection of mezes available each day for free from 1-7pm laid out by the hotel. We took advantage of this on many occasions and found the food excellent.
We had to leave early on the last day and the hotel made the effort to lay out breakfast for us an hour before opening time.
I've been to many hotels over the years all over the world and can honestly say this is up there with the best in terms of service. You will not regret staying there.
One other thing, triple share were 3 separate beds and at all times the correct number of towels, toiletries, water etc.. were provided, which in my experience is not always the case elsewhere.
Internet is free and of a reasonable speed with 2 free PCs provided for guests' use in the lobby.
Even though the hotel calls itself a 3 stars hotel the service and amenities provided takes it to 5 stars in my opinion, without the snooty attitude and price. You also don't have to tip or nickel and dimed for everything like at 5 stars establishments.
I've noticed one reviewer mentioning something about Asian customers being treated with disdain by staff in comparison to Caucasian clients. We did not find this to be the case the whole time we were there. We ourselves were treated with the utmost courtesy and respect even though we did request a lot of "extras" from the hotel - by the way we are of Asian extraction ourselves so I don't know where that particular person got his/her observation from.
The hotel is near to 2 mosques so the daily morning muezzin calls to prayer may be a bit loud.
Rooms with street views may be noisy due to the trams. Ask for a room away from the street if this is a concern.
In summary this is a great hotel, not luxurious by any means and with no views to speak of but with vastly superior service in comparison to the 5 stars. I would not hesitate to recommend to anyone and would happily stay at this place again next time.
- Official Description (provided by the hotel):
- Neorion Hotel is at the very center of Istanbul's history and culture, ancient and modern. Named for Byzantium's grand port (see the map) on the Golden Horn, it welcomes visitors from around the world just as the port did in the great days of Constantinople. Neorion is more than a comfortable travelers' refuge in the heart of the city. It was conceived and designed to honor and reflect all of the cultures who have enriched the city and its empires. To stay here is to learn and enjoy the cultures, cuisines, arts and traditions of all the travelers who have come before you.The hotel's 53 guest rooms and suites bring the past to life, with all modern comforts. The swimming pool, Turkish bath, massage spa, cultural library, and museum-quality decorative arts are supplemented with complimentary fine arts musical performances, cuisine demonstrations and cultural events exclusively for hotel guests. Stay with us! Experience all of Istanbul, ancient and modern, right where you live, and just outside our door. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com, TripOnline SA, Agoda, Priceline, HotelQuickly, Evoline ltd and Cancelon so you can book your Neorion Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.