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“Excellent Service!”

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Sultans Royal Hotel
Ranked #64 of 1,148 Hotels in Istanbul
Certificate of Excellence
2 reviews
“Excellent Service!”
Reviewed 11 June 2014

This hotel is located in perfect location in close proximity to all tourist destinations.

Staff are extremely helpful and friendly. While there it was my birthday and they surprised me with a delicious birthday cake!
We experienced a fantastic an exceptional service!

I highly recommend and will always return to this hotel.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mahsa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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955 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Calgary, Canada
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 June 2014

We thoroughly enjoyed our two night stay at this hotel. The service was one of the best experiences we had and we found the gentlemen at the front desk always willing to offer suggestions, answer questions and were eager to do so. The room was very clean, comfortable and I loved the robes and slippers offered. The breakfast included was good and had a variety of options. The location is perfect for first time visitors to Istanbul or tourists who want to see all the main sights as they are all very close and walkable.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amunday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2014

The service at this hotel is unreal. They certainly go above and beyond. We lost our camera in a taxi cab and the hotel front desk helped us track it down.

There was a traffic jam in front of the hotel and we could have potentially missed our flight. The bell-hop helped us run our luggage for ~1 block to the car.

The service is simply outstanding and the location is perfect.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank W0rldtraveler12341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level 5 Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 4 June 2014

We stayed for two nights at the end of May at the end of our 2 week trip in Turkey. The front desk person who checked us in upgraded us to a suite even though we booked a twin. It was really unexpected but highly appreciated. The suite had one double bed and one twin bed. The room is on the top floor and in the corner so it gets cross-breeze. There are windows on one side of the room, and another side of the room has a door to the balcony.

I don't know what the non-suite rooms are like but I imagine they are every bit as comfortable, clean, quiet, and welcoming. There were Turkish delights in the room, which was quite nice-- and not the overly sweet kind, the delicious kinds with roasted pistachios! The mini bar had well priced drinks, not really more than what you'd pay for on the street. In the U.S., the hotel room mini bar always charges an exorbitant price. The bathroom was spacious and actually had a little shelf by the mirror for putting small accessories. Minor details like these and comfortable room slippers really make the experience memorable.

We were originally going to stay in a different hotel but we were in Istanbul at the beginning of our trip and realized that area was quite noisy. We wanted to sleep soundly in our last days in Istanbul/Turkey so we cancelled the original reservations at a different hotel. Sultans Royal is in a quite neighborhood but it's also close to many shops and eateries. The front desk is very friendly, helpful, and professional. We booked an airport transfer through the hotel and the car came a few minutes before the quoted time.

Staying at Sultans Royal was a wonderful end to our 2+ week in Turkey. I highly recommend it and would not hesitate to stay there again.

Stayed May 2014, travelled as a couple
Helpful?
Thank HWen210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limassol, Cyprus
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 June 2014

I read some reviews before booking this hotel and they were spot on. The staff were extremely helpful it was nice to know you could ask them anything and they would always assist and nothing was too much trouble for them. For the day of our 40th wedding anniversary they had placed some wine and fruit in our room while we were out. The room was extremely clean and the location was great we walked to all the sights we wanted to go and see. I would definitely recommend this hotel to people.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Wilson240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 1 June 2014

The hotel location is perfectly good which is very closed to Blue Mosque, Topkapi, Grand Bazaar, etc. The hotel service is excellent and the room is clean. The only issue is the breakfast as everyday i was having the same foods for 6 consecutive days. Hope it can be improved.
But overall the hotel is great and staff are very helpful & friendly!!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jehan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level 4 Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 June 2014

Great location, very friendly and accommodating staff, small but clean rooms. I would be very happy to recommend this to other travellers looking for a very central Sultanahmet location in a well priced hotel.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sultans Royal Hotel

Property: Sultans Royal Hotel
Address: Kucuk Ayasofya Mah. Mustafa Pasa Sok.No: 29 | Sultanahmet, Istanbul 34122, Turkey
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #64 of 1,148 Hotels in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sultans Royal Hotel 4*
Number of rooms: 16
Official Description (provided by the hotel):
Sultans Royal Hotel Istanbul is not just another new hotel on Istanbul’s historic peninsular. Situated 5 minutes walking distance to Blue Mosque, Aya Sophia, Topkapi Palace Musem, Underground Cistern and other historical, cultural monuments in Sultanahmet. Sultans Royal small but classic, elegant, recently restored 3 story hotel is ideally located for exploring and discovering this enchanting city and the perfect place to relax while planning your next day’s expedition into Istanbul’s colourful and exciting history. ... more   less 
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