I recently visited Istanbul and stayed at this hotel for a quick layover. As a solo female traveler, I was concerned about arriving at 10pm at night so I arranged a private airport transfer through the hotel. When I got into the car, 2 additional FRIENDS of the driver also got into the car, not other travelers like myself. I did not really have the opportunity to object and at that point was scared. Half way through the ride, the driver told me we were to stop at his friends house first to drop them off and after MULTIPLE objections, he stopped in the middle of the road and let his friends off and started to apologize to me. I just wanted to get to the hotel ASAP without any further incident. On arrival at the hotel, I felt that the staff was unapologetic. It is a small boutique hotel which normally would be ok with me, but rather than being charming, it felt more intrusive and cold. The next day, the manager also was cold and unprofessional and told me he would charge me for half the price of the ride, which I then refused to pay any of it. The 25 minute ride from the airport felt like eternity and I was very concerned for my safety. If the hotel is arranging transportation, then they should have some responsibility for the actions of the company they utilize. Furthermore, the degree of unprofessionalism and courtesy that the staff had exhibited during my stay and with knowledge of this incident was egregious.
The view from the rooftop is nice but there are other hotels with the same view.
Location is good, however the tram system is so good that coming into the Old City from any location along the blue line is very convenient.
- Official Description (provided by the hotel):
- Offering views of Blue Mosque, Hagia Sophia and the Bosphorus from its rooftop terrace, Burckin Hotel has a tea lounge with Ottoman carpets. The air-conditioned rooms are spacious and have LCD TV.With free Wi-Fi, the rooms at Burckin Hotel feature wooden floors and and a minibar. Each of the private bathrooms has a flower-shaped sink.Guests can enjoy their meals in Burckin Hotel’s restaurant, which serves traditional Turkish dishes. The Turkish-style lounge with its silver tea jugs offers a quiet setting to read a book from the library.The 24-hour reception staff can arrange car rentals and shuttle services to Ataturk International Airport, 20 km away. They can also book trips to Grand Bazaar, 500 metres away. This boutique hotel is conveniently situated in the Old Town, less than 400 metres from the Blue Mosque and Hagia Sophia. Free parking is available. ... more less
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