We have joined a 4-day tour ( Istanbul - Cappadocia - Pamukkale - Ephesis) and Ozlem has helped us to organize and customize our trip throughout. The service is superb and Ozlem is very helpful and responsible to help customizing the trip for us in order to meet our budget / timing. All the transportation and local tour arrangements were amazing. There was not a time where we felt lost as there were always signs with my name on it waiting for us when we got off the coach / flight. When we arrived at the local hotels, the receptionists knew exactly when our next meeting time would be....
Besides, we have booked the taxi service from Ephesus to Marmaris (3-hour journey on a private car for the 4 of us) and from Istanbul coach station to our hotel. We got off at the wrong bus station in Istanbul but Ozlem was really helpful, she called and located where we were and there was no hassle at all for us.
Ozlem and all the tour guides / taxi drivers were very professional and organized, and there is no issue with communicating with them. We enjoyed the service a lot and it was a very amazing and memorable trip for us :) Thanks Ozlem.
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