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“reza heidari”
Review of Emerald Hotel

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Emerald Hotel
Ranked #286 of 1,141 Hotels in Istanbul
Certificate of Excellence
iran, tehran
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“reza heidari”
Reviewed 1 February 2014 via mobile

hotel located in taksim square center of the city acceciblity to all location especilly from airport to hotel near to all embassy the hotel reception freindly and ccoporate the rooms as a person working in public health are very clean facilitise are good when you are staying with your family .

Stayed January 2014
Helpful?
Thank gholamreza h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erkan_Karapirli, Satış Müdürü at Emerald Hotel, responded to this review, 17 March 2014
Dear Guest;

Thank you for your lovely reviews.
We are really happy to know that you have a nice stay with us.
Your return is a huge proud for us
Kind Regards
Neslihan Canözer
Sales manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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231 reviews from our community

Traveller rating
    124
    80
    15
    6
    6
See reviews for
56
66
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20
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
London, United Kingdom
1 review
Reviewed 24 January 2014

Nice hotel, rooms a little small but really clean and well presented, really nice and friendly staff, good breakfast, good location, could do with soundproofing between corridor and rooms, do not use telephones as really expensive, cant say enough about the staff, all of them really helpful,

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alipaly4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erkan_Karapirli, Satış Müdürü at Emerald Hotel, responded to this review, 17 March 2014
My Dear Guest,

Thank you very much for choosing Emerald Hotel for your stay in Istanbul.

I greatly appreciate your comments on our property and services. Your feedbacks are very important for us to improve our services.

I hope that we get another opportunity to host you at our hotel again on your possible future trips to Istanbul.

Best Regards

Neslihan Canözer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarajevo, Bosnia and Herzegovina
2 reviews
Reviewed 19 January 2014

Exactly what we expected. Everything was very good: location is perfect, room small but very good and clean, very good service, rich breakfast, especially staff.
I recommend to others to visit Emerald.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jasmin978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erkan_Karapirli, Satış Müdürü at Emerald Hotel, responded to this review, 17 March 2014
My Dear Guest,

Thank you very much for choosing Emerald Hotel for your stay in Istanbul!

I appreciate your pleasant comments! It is so wonderful to hear that you have had an enjoyable stay and found the services and location of our hotel satisfactory.

Please do not hesitate to contact us in case you may need any assistance or advice about your future travel plans to Istanbul or Turkey.

We are looking to forward to seeing you in our hotel for your next visit.

Kind Regards

Neslihan Canözer
Sales manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Finland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 January 2014

From 26.12.2013 to 2.1.2014
We reached the hotel at about 22.45 of 26.12.13. I was wondering if was the same hotel I have seen in the net: Hotel´s pictures in hotel´s website are really different that the reels. Main door, reception, dining room, elevator, bedrooms are small not big as shown in hotel´s website. The price I paid is almost same as four or five stars hotel in Taksim. I paid cash at the door before I see the room because I will change my mind while I see how small as they was thinking. I did reservation for 3 people room but was only twin + sohva for my 8 years child. They charge me for 35 eu transfer from airport to the hotel, but while I took my self the taxi back to airport was only 15 eu. They charge me 2,5 lira for a bottle of water I didn't use, no problem I paid it. Smiley faces and tricky pictures which does not belong to the price rate of the hotel. This is not honnete at all.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bechahm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erkan_Karapirli, Satış Müdürü at Emerald Hotel, responded to this review, 17 March 2014
Dear Guest

Thank you for your opinions about Emerald hotel. Your feedbacks are very important for us to improve our services.

Best Regards

Neslihan Canözer
Sales manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
1 review
Reviewed 11 January 2014 via mobile

I stayed at the hotel for 2 days, the hotel was clean and neat. Overall the staff were very friendly and kind in addition they are very generous and welcoming. To be honest I would recommend this hotel for anyone who is staying in Istanbul. The place were the hotel is located is quiet and the breakfast was great and delicious. In addition to the variety of drinks and snacks in the minibar. Therefore I will come back to stay at Emerald hotel soon !

Helpful?
Thank Kwt909
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Erkan_Karapirli, Satış Müdürü at Emerald Hotel, responded to this review, 17 March 2014
My Dear Guest,

thank you for your kind comments. It is great to hear that you had a enjoyable stay at our hotel.

Please contact us if you need any kind of assistance about Istanbul or Turkey.

Hope to see you again.

Best Regards

Neslihan Canözer
Sales manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Dubai
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 January 2014

The hotel has great location, a few min to Taksim. Room is small but comfortable. Good breakfast food selection for all tastes. They overcharged us for mini bar items and reception needs more attention to check in/out process. Internet was very poor as you have to contact reception daily to renew your password. In general positive experience.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saurabh T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erkan_Karapirli, Yönetici at Emerald Hotel, responded to this review, 11 January 2014
Dear Guest,

It was our great pleasure to host you in Istanbul, in our hotel.

Thank you for sharing your experinces with other people on this very important platform.

Hope to be together again.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 January 2014

Positives:
Location - beside main metro line, super central and convenient
Staff - helpful and majority spoke English
Decent breakfast, free water bottles each day
Hair dryer and free ear picks/buds in bathroom
Comfortable beds
Good price (but we came during off-season)

Only negatives:
Internet access through a login screen with dedicated passwords, have to relogin each time restart computer

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeteyB555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erkan_Karapirli, Yönetici at Emerald Hotel, responded to this review, 11 January 2014
Dear Guest,

It was our great pleasure to host you in Istanbul, in our hotel.

Thank you for sharing your experinces with other people on this very important platform.

Hope to be together again.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Emerald Hotel

Property: Emerald Hotel
Address: Kocatepe District Dolapdere Taksim Street Numbr 45 | Taksim, Istanbul 34437, Turkey (Formerly Panorama Suites Hotel )
Region: Turkey > Istanbul > Beyoglu
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #286 of 1,141 Hotels in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:3 star — Emerald Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
AN EPIC ACCOMMODATION AT AN EPIC CITY Emerald Hotel is located in Taksim, the centre of Istanbul city where the entire world admires, and is a privileged accommodation option. As the hotel is located in an area where the entire day is lived with the same vigor, you feel the dynamism of life throughout the day. You can travel to the enchanting world of both entertainment and shopping malls by walking for only a few minutes. You breath in the historic scent of Istanbul, which has hosted Rome, Byzantine and Ottoman Empires, at French balconies of Emerald Hotel. Emerald Hotel offers its deluxe service to its guests in every detail. One of the other most important features is that it is located at a center where the business life, culture, art and tourism are available. IRRESISTIBLE ATTRACTION OF COMFORT The harmony of color and design greets our guests at the rooms. It is possible to see the professional works in each detail. Living in the attractive world of comfort offers peace of mind to our guests, while making them live this comfort gives peace of mind to us. In addition to computer and hot tub, Suite and Junior Suite rooms also have a kitchen will all equipment. You can cook your traditional dishes in the kitchen of your room. JUST LIKE YOU HAVE DREAMED OF Rich open-buffet breakfast is a tradition for Emerald Hotel. You can start your day with a great breakfast and then spend the rest of your day with Blue Mosque, Topkapi Palace, Hagia Sophia and Underground Cistern etc. Which are only 10 minutes to the hotel. For our business trip guests, Lutfi Kirdar Convention and Exhibition Center is only a few minutes by walking. ... more   less 
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