The good thing about this hotel is their location and the spacious rooms. But the service is terrible, The sheets are very old and had cuts on it! The same for the towels very old towels. They didn't change the sheets. The room service never refill the minibar when they make up the room! when I asked for some tea and sugar they sent a very rude guy who kept pressing the buttons of "room service" and "Do not disturb", then gave me 10 tea bags and lots of sugar! And because they don't have a SPA I asked if there is a near one, but they said there is no SPAs in the area which was a lie because lots of near hotels have SPA. Finally I wouldn't recommend this hotel even for the location.
The air condition in the room was horrible, they said will send a technician but nothing changed.
The last thing at check out I asked for a taxi and that took about 20 min. to bring him, but if I just walked 1 min. to the main street I'll get one immediately.
- Official Description (provided by the hotel):
- Hagia Sophia Hotel Istanbul Old City , is a deluxe category hotel and situated at Sultanahmet square. Hagia Sophia Hotel Istanbul Old City has opened at 2011. Hotel has 63 rooms categories of deluxe and superior rooms and offers its guest a magnificent service. All rooms has their own espresso machine, wireless internet connection, LCD televisions and general air condition.. Hagia Sophia Hotel Istanbul Old City offers a rich choice of food and beverage services; 2 restaurants, one Garden Restaurant and (an A’la Carte restaurant,) a bar and a café… Hotel is surrounded with all major and cultural landmarks. Blue Mosque, Hagia Sophia, Basilica Cistern, Topkapi Palace are in a short walking distance to Hotel which is one of the best choices for leisure guests expecting upscale service. You will be fascinated with direct view of Hagia Sophia Museum when you have a look from your window or enjoy the historical atmosphere while drinking a coffee at unique terrace of the Hotel. ... more less
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