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“Lovely hotel in a great location”

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Hagia Sophia Hotel Istanbul Old City
Ranked #165 of 1,155 Hotels in Istanbul
Certificate of Excellence
Bristol, England, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Lovely hotel in a great location”
Reviewed 3 June 2014

Stunning hotel - modern & airy with large spacious rooms. Perfectly located in the Old City for all the sights we could glimpse the Blue Mosque from our room. Very comfortable beds & well equipped rooms only a small gripe was the aircon that was not working (not yet 'summer' ) but the fan was so at least the air circulated - it did not spoil our stay. Good varied breakfasts in the dining room which were topped up regularly.

Staff were polite & helpful & one bumped into us in the street & recommended a restaurant where the locals ate rather than the Tourist ones & took the trouble to show us where it was. We were not disappointed!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dipsychicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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350 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 June 2014

In a city filled with beautiful chaos, coming home to this hotel was nothing but a breath of fresh air. If you get a front room, you'll wake up to Hagia Sophia mosque & it's a beautiful site. The rooms were fab! Loved the bathroom too. Location is perfect for solo female travelers !

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Minimelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level 6 Contributor
106 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 May 2014

This hotel is perfectly situated just a block from the Cistern and the plaza for Hagia Sophia and Blue Mosque.
Service was very good, breakfast nice, rooms lovely however when we arrived they hadn't yet turned on their a/c system throughout and our room was constantly running at 26 degrees which is quite warm for a comfortable stay (outside temp was around 25).
We asked over and over and over for someone to come adjust it cooler, they kept telling us they would send someone and to open the windows, which I did and then the temp got higher!
The last morning the girl at the counter said there was no way they could make it cooler as they didn't have the a/c turned on yet in the building (???). A cooler room would've made our whole experience so much better!

Room Tip: this property is only 3 floors...we had a room on the 3rd floor overlooking the Hagia Sophia, was am...
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeani A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, MA
Level 4 Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 28 May 2014

It's difficult for me to classify the Hagia Sophia Hotel as 'good' or 'bad'; the hotel is very modern, in a great location, with excellent amenities at a fairly affordable price. However I feel that it is harmed by the service level at the hotel which is highly variable.

It certainly didn't start well. My wife arrived late in the evening in Istanbul before I did and was told that she didn't have a reservation (which we clearly did). After calling me halfway around the world and me making a half dozen calls, the hotel admitted that we had a reservation but that they didn't have any rooms available. After a few more calls to our travel agency and getting the manager out of bed they suddenly found a room.

The Hotel Manager was the one person at the hotel we could rely upon to provide good service during our stay; other staff members were ambivalent for the most part.

Regarding the rooms, they are all large with modern equipment. There wasn't anything too much to say, some of the more interesting features where the TV being hidden in the mirror and the glass wall between the bathroom and bedroom (which can be separated by curtains) . When we first arrived we stayed at a room facing towards the Hagia Sophia which is a truly amazing view -- I got the feeling that these rooms were actively managed by staff for certain guests so be sure to ask for a room facing this direction as I don't think its a given that this will be provided.


It was a bit strange that some rooms where not on the same level as the elevator which required carrying luggage up a few stairs when we got to our floor number.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LuggageGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level 6 Contributor
124 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 28 May 2014

This is an excellent base for anyone planning a short break in Istanbul. The hotel is located extremely well for the major "must sees" in the city and pretty much all the rooms have views over the Hagia Sophia itself. Didn't eat in the hotel but the bar staff were friendly and efficient as werer the front desk team. No swimming pool but, to be honest, you won't have time for that anyway.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thessaloniki, Greece
Level 5 Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 25 May 2014

The location of the Hotel is perfect. The best view to Hagia Sofia. Good breakfast an good wi-fi. The staff is very attentive ang profesional. I visited the hotel several times and I will be back soon.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank STEFANOS P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 6 Contributor
225 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 24 May 2014 via mobile

We stay for 2 night all are fine standard .
Fantastic location closed to everything .
No pool no fitness .
Breakfast ok axeptable coffee good viennoisie no.
Wifi good important for me working all the time...
Airport transfer a bit expensive at 50 euro on way neighbours do the same service for 30 euro only.....
We dont try the resto .
Room confortable bed very good shower excellent super top.
Aminities are good .
Total price per day 180 euro in my opinion as all in turkey expensive for quality service proposed.

Stayed May 2014, travelled as a couple
Helpful?
Thank superstar0307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hagia Sophia Hotel Istanbul Old City

Property: Hagia Sophia Hotel Istanbul Old City
Address: Alemdar Mah. Yerebatan Cad. No:13 Eminonu/Cagaloglu, Fatih, Istanbul 34122, Turkey (Formerly Crowne Plaza Hagia Sophia)
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Business Centre with Internet Access Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #165 of 1,155 Hotels in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hagia Sophia Hotel Istanbul Old City 5*
Number of rooms: 63
Official Description (provided by the hotel):
Hagia Sophia Hotel Istanbul Old City , is a deluxe category hotel and situated at Sultanahmet square. Hagia Sophia Hotel Istanbul Old City has opened at 2011. Hotel has 63 rooms categories of deluxe and superior rooms and offers its guest a magnificent service. All rooms has their own espresso machine, wireless internet connection, LCD televisions and general air condition.. Hagia Sophia Hotel Istanbul Old City offers a rich choice of food and beverage services; 2 restaurants, one Garden Restaurant and (an A’la Carte restaurant,) a bar and a café… Hotel is surrounded with all major and cultural landmarks. Blue Mosque, Hagia Sophia, Basilica Cistern, Topkapi Palace are in a short walking distance to Hotel which is one of the best choices for leisure guests expecting upscale service. You will be fascinated with direct view of Hagia Sophia Museum when you have a look from your window or enjoy the historical atmosphere while drinking a coffee at unique terrace of the Hotel. ... more   less 
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