This is supposed to be the 5-star partner of the neighbouring WOW Airport But it is not nearly a 5-star hotel or hotel experience. I think they try and the service is OK and the people are nice but the rooms, food, executive lounge and amenities are poor, 3-star at best. If they consider this 5-star I can only imagine what the sister 4-star WOW Airport is like. I shudder about that.
I am here at the hotel now for a conference in the attached conference centre. I checked in last night. Room is OK but again not even 4-star by my impression. No a/c so I had to change rooms today after a sweltering night as the climate system was blowing hot air all night. No chair for the desk. Meagre workspace. Barely enough room for a computer. The executive lounge is hardly worthwhile. Cold hot snacks were awful. Breakfast was meagre. No one could speak English in the lounge. I paid extra for this lounge access, of course, but it is certainly not what one expects and especially not at a "5-star" hotel.
So in summary, take this place with a grain of salt but do not expect anything close to 5-star experience whatsoever.
- Official Description (provided by the hotel):
- WOW Istanbul Hotel is located at 1 km distance from the most important airport of Istanbul, Ataturk Airport, and at 200 m walking distance from Istanbul Exhibition Center and CNR Expo Center where the important exhibitions are organized. And the metro station which will allow you to go to historical places such as Topkapi, Sultanahmet is in the garden of the facility. Renovated in 2014, WOW Istanbul Hotel features all luxury of a 5-star hotel with its specially decorated 56 executive, 3 suit and 216 standard rooms. Restaurant Mezzanine and Choppers Point, where the most exclusive examples of Turkish and world cuisine are served, create different with skillful kitchen team of Istanbul. Everything for a healthy life has been considered in WOW Istanbul Hotel with swimming pool in the top floor covered by glass ceiling, fitness center, Turkish bath, sauna, massage saloon and Vitamin Bar. 'Executive' floor having rich service range with areas for special receptions and special catering buffets has been specially designed for our guests who would like to receive exclusive service. ... more less
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