This hotel has its positive and negatives. First, the positives: (1) The staff, especially the front desk and breakfast room staff, are very courteous and helpful, and made us feel special; (2) Our room, which has a view of the back courtyard, is quite spacious; and (3) The hotel is walking distance to all major attractions and close to the tramway.
On the not so good side, the hotel is very basic, it has the feel of a bed and breakfast. The breakfast is very basic with little variety; during our four-night stay, the offerings during breakfast did not change. Housecleaning did not change our beddings for five days. On two occasions, housecleaning took away the used towels, but did not replace with clean ones. We had to request towels after returning from sightseeing. Also, we had to request toilet soaps every evening because housekeeping did not replenish them. We did not complain about the housecleaning to the manager until when he asked us if we enjoyed our stay when we were leaving for the airport. He apologized profoundly.
Overall, the home-feel environment did not compensate for the negatives; we are not likely to stay in this hotel during our next visit to Istanbul
- Official Description (provided by the hotel):
- Only 200 metres from Istanbul’s iconic Blue Mosque, this boutique hotel offers spacious rooms with free Wi-Fi and 40-inch satellite LCD TVs. It also organises daily sightseeing tours around Istanbul.All spacious rooms at Muyan Suites feature classical furnishings. They include a seating area and a wall-mounted TV set. Bathrobes, slippers and bathroom amenities are available in the bathroom.Hotel Muyan serves a daily breakfast buffet.Staff at the hotel’s 24-hour reception desk can arrange shuttles to either Atatürk International Airport or Sabiha Gokcen Airport. ... more less
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