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“Hotel away from Istanbul tourist area”

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DoubleTree by Hilton Istanbul Avcilar
Ranked #165 of 1,173 Hotels in Istanbul
Certificate of Excellence
Reviewed 11 October 2013

I stayed for four nights in this hotel for a conference. Hotel is a tower like structure with about 10 rooms per floor . It is about 30 Km away from tourist area of Istanbul and is in residential/commercial suburb. A big shopping mall is within 10 minutes walk from the Hotel. Lobby is good. Reception was slow. Service is limited as it is more of a Business hotel. It has substantial convention facilities. Morning breakfast has many varieties of cheese, fruits, breads ,cornflakes etc but hot dishes are limited. Rooms are large , well furnished and clean. Carpet in the corridor gave a dirty look. Higher floors will provide excellent view of suburb residences.

Room Tip: Higher floors with room no **03-06 will provide excellent view
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  • Stayed: September 2013, travelled on business
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Thank Ashok M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AhmetDogangun, Manager at DoubleTree by Hilton Istanbul Avcilar, responded to this reviewResponded 7 March 2014

Dear Guest,

Firstly, we'd like to take this opportunity to thank you for choosing DoubleTree by Hilton Istanbul Avcılar for your recent visit.

We were sorry to hear that you were disappointed with a few things on your recent stay at our hotel and would like to apologize for this experience.

We always endeavour to offer the highest level of service and appreciate your valuable opinions. Your comments will of course be forwarded to the relevant management for their attention.

I look forward to welcoming you back to the DoubleTree by Hilton Istanbul Avcılar.

Best Regards,
Ahmet Doğangün
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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189 - 195 of 458 reviews

Reviewed 11 October 2013

Staying in a foreign country can be nerve racking. This hotel was was very secure, the staff were friendly, very helpful and informative about the hotel's security and took the time to deal with us as a perosn.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Cindy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
engins87, Sales Office Coordinator at DoubleTree by Hilton Istanbul Avcilar, responded to this reviewResponded 25 October 2013

Dear Guest,

Thank you for your kind feedback. We appreciate your comments. We sincerely hope that we will have the opportunity to welcome you back soon, assuring our best service and attention.

Yours sincerely,
DoubleTree by Hilton İstanbul-Avcılar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2013

It ıs a high quality hotel.Staff sı very professıonal,frıendly and helpful.Rooms are very clean,bed is very comfortable.Safety standarts are very high.Especially breakfast is very delicies and breakfast has got so many delicies food.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Engin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
engins87, Sales Office Coordinator at DoubleTree by Hilton Istanbul Avcilar, responded to this reviewResponded 25 October 2013

Dear Guest,

Thank you for your kind feedback. We appreciate your comments. We sincerely hope that we will have the opportunity to welcome you back soon, assuring our best service and attention.

Yours sincerely,
DoubleTree by Hilton İstanbul-Avcılar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2013

Although the bar is still being refurbished the bar staff appeared to have little or no knowledge of customer service, quantities or hotel policy. The room was fine, clean and quiet and although traffic dependent this hotel is a great location for Ataturk airport

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Lydia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
engins87, Sales Office Coordinator at DoubleTree by Hilton Istanbul Avcilar, responded to this reviewResponded 25 October 2013

Dear Guest,

Thank you for your kind feedback. We appreciate your comments. We sincerely hope that we will have the opportunity to welcome you back soon, assuring our best service and attention.

Yours sincerely,
DoubleTree by Hilton İstanbul-Avcılar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2013

This hotel provides a 5 star service and facility. If you are a smoker you have only 1 teras bar inside the building. Staff are very kind and proffessional too. The breakfast is fantastic. The negative side is theres no openebla window or teras in the rooms. And withhout airconditioning the rooms doesnt smell fresh.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Emre T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
engins87, Sales Office Coordinator at DoubleTree by Hilton Istanbul Avcilar, responded to this reviewResponded 1 October 2013

Dear Guest,

Thank you for your kind feedback. We appreciate your comments. We sincerely hope that we will have the opportunity to welcome you back soon, assuring our best service and attention.

Yours sincerely,
DoubleTree by Hilton Istanbul-Avcilar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2013 via mobile

One of the best hotel staff in the world.this hotel is bit far from main city but there are a lot of places close by. 15 mins from airport when no traffic. Couple of malls n local street close by. It is the first building in the world completely made of steel

  • Stayed: August 2013
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Thank Seherawat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
engins87, Sales Office Coordinator at DoubleTree by Hilton Istanbul Avcilar, responded to this reviewResponded 24 September 2013

Dear Guest,

Thank you for your kind feedback. We appreciate your comments. We sincerely hope that we will have the opportunity to welcome you back soon, assuring our best service and attention.

Yours sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2013

The hotel is excellent, and most staff are very helpful. Very satisfied with stay, except for one problem. We had asked for 2 adjoining tein bed rooms when we booked. Instead we were alloted one twin bed and double bed room on two different floors, and the hotel refused to even give us two rooms on the same floor claiming the hotel was full. Besides this issue the stay was excellent.

  • Stayed: September 2013, travelled with family
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Anil11453
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
engins87, Sales Office Coordinator at DoubleTree by Hilton Istanbul Avcilar, responded to this reviewResponded 25 October 2013

Dear Guest,

Thank you for your kind feedback. We appreciate your comments. We sincerely hope that we will have the opportunity to welcome you back soon, assuring our best service and attention.

Yours sincerely,
DoubleTree by Hilton İstanbul-Avcılar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Istanbul Avcilar

Address: Cihangir Mah. D 100 Guney Yan Yol N 289, Istanbul 34310, Turkey
Phone Number:
Region: Turkey > Istanbul
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #165 of 1,173 Hotels in Istanbul
Price Range: £38 - £63 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — DoubleTree by Hilton Istanbul Avcilar 5*
Number of rooms: 231
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