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“Very comfortable, great views, great food” 5 of 5 bubbles
Review of InterContinental Istanbul

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InterContinental Istanbul
Ranked #94 of 1,120 Hotels in Istanbul
Certificate of Excellence
SEATTLE
Level Contributor
141 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Very comfortable, great views, great food”
5 of 5 bubbles Reviewed 2 August 2014 via mobile

Stayed at the InterContinental for a couple of nights at the conclusion of a cruise. We found the hotel to be quite comfortable, and the staff friendly and accomodating.

We ate breakfast at the breakfast buffet, which was ample and quite varied. We liked the various sections: the Turkish, the Asian, etc. Quite a variety.

Ate lunch in the downstairs cafe (sorry, don't remember name right now) Food very tasty, and servers attentive and friendly.

Dinner upstairs at Safron, with a commanding 270-degree of Istanbul. Wonderful food, with (again) great servers, and live music. It might have seemed pricey based on menu cost, but the overall experience delivered ten times the value, so it was really worthwhile.

Rooms are spacious. We had a view of the city and also the hotel swimming pool, which looked (and was!) quite inviting in the 30-degree C heat.

Enjoyed a Turkish Bath in the hotel's Spa, and would strongly recommend that experience to everyone. My only regret was that it was at the tail end of the sumptuous dinner at Safron - I should have left more time in between the experiences! :-)

Hotel location is very near Taksim Square, and its many connections to Istanbul mass transit. You can easily get from Taksim to just about anywhere you want to go, all by public transport. If you would prefer, though, the hotel will glady arrange for private transport also, of course.

We would stay here again.

Stayed July 2014, travelled with family
Helpful?
Thank KDUB7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, 5 August 2014
Dear KDUB7,

First of all let us thank you for your detailed review and to provide us with valuable customer's feedback. We are delighted to read that you enjoyed your stay in our property and more then this we did meet all your expectations. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing.
We are very happy that you had wonderful experience. Thank you very much for your nice compliments towards our service. You may rest assured that your comments will be shared among our whole team and management and read with pride.
Once again, thank you for your kind observations. We look forward to the pleasure of welcoming and serving you again at InterContinental Istanbul.

Kind regards,
Victoria Yildirim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,687 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (327)
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English first
Melbourne, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

Our stay at the Intercontinental Istanbul was absolutely amazing! Upgraded from city view room to a bosphorus view room which had the most amazing view over the water.The room was much bigger than all of the other European hotels we had stayed in so far and the bed was the best part - so so comfortable! The pool was great - so relaxing in such a busy city. It was my boyfriends birthday and we had dinner at Safran (Turkish food) which was just great - the restaurant is on the roof and looks over the whole city - food was great! We didn't see much of the Taksim area as we were mostly sightseeing in the old city however it is very easy to jump in a cab outside of the hotel and they are very cheap! Had a great lunch in the Veranda restaurant. Wifi was free and very fast! Travelled in July 2014 and stayed as a couple.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kate R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, 5 August 2014
Dear Kate R,

Thank you very much for your nice review on our hotel. We are more than pleased to learn that you were dilighted with your stay and were happy with our hotel and services rendered to you in InterContinental Istanbul.

We do hope that we shall have the pleasure of looking after you again before long.
Thank you again for taking the time and letting us your kind and valuable observations.

Kind regards,
Victoria Yıldırım
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 1 August 2014

Good location and an impressive lobby, but unfortunately the rooms are out of the 90's and need refurbishing and modernization. Wood furniture badly worn out, curtain falling of the rail not repaired for 2 days. Coffee table with extremely sharp edges cut me on arrival. Mind you this is a Club Room!!! Wonder what standard rooms are like?

  • Stayed July 2014
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank CharlesDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, 5 August 2014
Dear CharlesDubai,

Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We are pleased you liked the location of our hotel. Most importantly, we would like to apologize for any inconvenience the condition of the room may have caused you. We are very sorry that it didn't meet your expectations.

Thank you again for your comments as this is very helpful to us to ensure we are able to meet our guests expectations. We look forward to welcoming you back to our hotel in the near future.

Sincerely,

Victoria Yildirim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
86 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 31 July 2014

Lovely hotel, exceptional staff, but rooms smell like smoke. City Lights Bar on roof was fun and the view spectacular. Close to the pedestrian shopping street and a wonderful restaurant the hotel recommended.

Room Tip: Our room had a full view of the Bosphorus Strait. Very very nice. A C was quiet and appreciated.
See more room tips
  • Stayed July 2014, travelled with friends
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Judy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, 1 August 2014
Dear Judy D,

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing.
Once again, thank you for your observations regarding our rooms and we are very sorry to hear that we didn't meet your expectations regarding that. We look forward to the pleasure of welcoming and serving you again at InterContinental Istanbul.

Warm Regards,
Victoria Yildirim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
79 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 28 July 2014

like many older intercontinental hotels some rooms are very good and others way too small.No separate shower in bathroom.Get direct view of Bosphorus in upgraded room or go elsewhere.perhaps the club floor may be better

Room Tip: view Bosphorus room-ndirect view only
See more room tips
  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank louis8160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, 30 July 2014
Dear Louis8160,

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing.
Once again, thank you for your observations regarding our rooms and we are very sorry to hear that we didn't meet your expectations regarding that. We look forward to the pleasure of welcoming and serving you again at InterContinental Istanbul.

Warm Regards,
Victoria Yildirim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 23 July 2014 via mobile

This is a great hotel in an excellent location. Wonderful taksim square shopping area next to the hotel. The place has lots of great yummy eateries around. Not very far from museums and mosques as well. Taxis are in plenty.
Our hotel stay was nice, warm and cozy. Don't expect 5 star luxuries like big rooms, amenities etc but since the city itself is old so the hotel looks old too. Breakfast is great. We loved our stay here!

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Poonash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, 30 July 2014
Dear Poonash,

Thank you very much for sharing your grievances regarding your stay at InterContinental Istanbul. We greatly appreciate the time you have taken to it to our attention and we are very happy that you enjoyed your stay with us and and that this experience has contributed to a memorable stay. Your feedback is a vital part of our business and it is through your comments that we are able to improve the service we offer guests at InterContinental Istanbul. We are looking forward for the opportunity to be of service to you again in the future.

Yours faithfully,
Victoria Yildirim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
79 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

Excellent hotel - we were well looked after and the services of the Concierge and his team were well above average.

We stayed on the Club floor and the lounge was well supplied and there were plenty of people to help should the necessity arise.

I have stayed at many InterContinental hotels and this one is well up to standard in all respects, and I think I am a demanding guest.

I recommend Bosphorus view rooms.

Room Tip: Stay on the Club floor with a Bosphorus view room - you will not be disappointed.
See more room tips
  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank aston1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, 30 July 2014
Dear Aston1,

Thank you for giving us such great feedback on Trip Advisor following your recent stay at our property. We are delighted that you enjoyed your stay with us and took the time to let us know about it. We are very glad to hear that you had exceptional experience. It motivates our team for the best service !
Once again thank you for choosing to stay at InterContinental Istanbul and I hope we will have the opportunity to welcome you back in the future.

Kind regards,
Victoria Yildirim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Istanbul

Property: InterContinental Istanbul
Address: Asker Ocagi Cad 1 | Taksim, Istanbul 34435, Turkey
Phone Number:
Region: Turkey > Istanbul > Sisli
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Istanbul
#39 Spa Hotel in Istanbul
#69 Luxury Hotel in Istanbul
#73 Romantic Hotel in Istanbul
#81 Family Hotel in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:5 star — InterContinental Istanbul 5*
Number of rooms: 390
Official Description (provided by the hotel):
Five-star ambiance at Istanbul's one of the best address and in the heart of the city. InterContinental Istanbul is the ideal base from which to explore this Ottoman capital city's endless historic sites, museums, restaurants, clubs and shops. Located in Taksim,commanding stunning views of the Bosphorus,Taksim,Skyline of Istanbul and the Blue Mosque,the hotel is in a short walk from Dolmabahce Palace and Lutfi Kirdar Congress Hall. Our attentive staff will also point out your desired places. ... more   less 
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Also Known As:
Intercontinental Istanbul Ceylan Hotel Istanbul

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