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“Favorite hotel in Istanbul”

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Grand Hyatt Istanbul
Ranked #72 of 1,155 Hotels in Istanbul
Certificate of Excellence
Phoenix, Arizona
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Favorite hotel in Istanbul”
Reviewed 16 December 2013

The people at Hyatt did an excellent job of decorating this hotel so you really feel the Ottoman experience. The rooms are outstanding, the food is excellent, as is the service everywhere. The hotel has one of the best locations in Istanbul. I have stayed there many times on business before and was always treated very well by all the staff.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank craig_rhodesRealtor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this review, 24 December 2013
Dear Guest,

I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,747 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (283)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Turkish first
  • Any
English first
Thane
Level 4 Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 16 December 2013

This is a very upscale hotel (as the brand suggests) in a very upscale location near Taksim. The square and the happening district is only a block down the back side of the hotel. The breakfast spread is very nice and elaborate with a lot of variety to choose from. The rooms are decent sized and offer decent value for money. Overall I liked my stay here and would recommend it.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bandodkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this review, 24 December 2013
Dear Guest,

I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tabriz, Iran
1 review
Reviewed 15 December 2013

I stayed in Grand Hyatt for 4 nights during a business trip. The staff were extremely polite and attentive, especially people at reception and in restaurant area. The rooms were very clean, silent, spacious and comfortable. Wifi was free of charge and worked well in 5th floor. Breakfast buffet was great with plenty of choices for all tastes and also fresh orange juice! Lunch and dinner were very delicious with an extensive variety of turkish cuisine, sea food and extremely tasteful desserts and sweets and icecreams and plenty of appetizers and also a variety of fruits. Meeting room was luxurious with modern audiovisual equipment. The hotel is conveniently located. I strongly recommend this hotel and will definitely will come back.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AliAlii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this review, 24 December 2013
Dear Guest,

I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level 6 Contributor
164 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 15 December 2013

Not cheap, but definitely worth it; the rooms are great size, the tub is just perfect after a day wandering around Istanbul, and the restaurant is terric. Great staff and service, very helpful, and (being a geek) the internet access is excellent-

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kevin f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this review, 17 December 2013
Dear Kevin F,

I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abersoch
Level 6 Contributor
129 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 14 December 2013

Arrived dec 12 2013

Nice clean strategically placed hotel

They have a few problems though

The room key card had to be replaced 3 times...this is the bane of modern hotels as these plastic credit credit card type keys are prone to memory loss

I had a business meeting here of some importance ..the hotel wanted almost £200 to hire a small meeting room for 4 hours ...silly money so we sat in the lounge !

The collection cost and return to the hotel at almost £150 is in my opinion simple extortion ...not competitive but typical of Hyatt pricing

Having said that the positives include a fabulous dining area , a very very well run kitchen,beautiful function rooms,we stocked and very comfortable quiet rooms...terrific willing staff

But it's simply become too expensive and IS NOT good value for money

Come on Hyatt...you can do better then this !

Chris

Room Tip: Level 7 good...
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bwlchtocynman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this review, 31 December 2013
Dear Guest,

We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to share your valuable comments.
I would like to apologize for the unpleasant experiences you had with your room key card and meeting room price. Please rest assured that your feedback is addressed with the concerned managers to make sure we maintain the standard of services that our guests expect from the Grand Hyatt Istanbul. Please kindly be informed that our prices are still favorable compared to other hotels in town. I do understand that this does not release us from providing good quality for money experiences and I can commit to you that we will continue to improve our services as well as our facilities.

Once again, many thanks for your constructive feedback and we do hope that your travels will bring you back to Istanbul soon.
We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 December 2013

Excellent hotel, make sure you book a room with Golden Horn view. Breakfast buffet is super! Had small supper in room , delivered after 20 minutes, not bad. TapWater quality bad, too much chloride but guess hotel can't influence that.

Room Tip: Golden Horn view
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelS081063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this review, 17 December 2013
Dear Guest,

I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
durban
Level 5 Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 December 2013

Booked a club suite for a week but was very disappointed with the service especially in the club lounge. I brought this up with the manager but he was very argumentative and not helpful at all. Definitely not worth the amount we paid for a club suite.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank barbiedbn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this review, 31 December 2013
Dear Guest,

We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to share your valuable comments.
I would like to deeply apologize for the unpleasant experiences you had with the Club Lounge service and attitude of our team member. Please rest assured that your feedback is addressed with the concerned managers to make sure we maintain the standard of services that our guests expect from the Grand Hyatt Istanbul. We are sorry to learn that we failed to solve this problem whilst you were staying with us.

I hope that you will allow us another chance to be of service to you to demonstrate that your experience was an exception and not our usual standard.
We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Istanbul

Property: Grand Hyatt Istanbul
Address: Harbiye Mah Taskisla Caddesi No: 1, Istanbul 34367, Turkey
Phone Number:
Region: Turkey > Istanbul > Sisli
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Istanbul
#29 Spa Hotel in Istanbul
#45 Romantic Hotel in Istanbul
#55 Luxury Hotel in Istanbul
#64 Family Hotel in Istanbul
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Hyatt Istanbul 5*
Number of rooms: 360
Official Description (provided by the hotel):
Meeting your high expectations of five star hotels in Istanbul, at the Grand Hyatt Istanbul you can relax in modern, stylish and comfortable surroundings, and unwind in 360 luxury Istanbul hotel rooms and suites with spectacular views of the city, the pool or the Bosphorous Strait. The Istanbul city centre hotel is just minutes away from the Taksim, historic landmarks of the Old City, including Hagia Sophia, the Blue Mosque and Topkapi Palace. One of the best hotels in Istanbul in which to sample authentic Turkish and Mediterranean cuisine, the Grand Hyatt Istanbul Hotel invites you to please your palate at a host of Istanbul restaurants and lounges, including new Restaurant 34,The Mezzanine Bar & Lounge, The Library Bar and Gazebo. Our luxury Istanbul hotel offers modern spa treatments and authentic hammam rituals in Gaia Spa & Fitness Centre. The last word in Istanbul 5 star hotels, the Grand Hyatt Istanbul's superb facilities include a hair and beauty salon, a stunning outdoor swimming pool and sun terrace with poolside bar, and free floodlit tennis courts for guests to enjoy. We can even arrange private tennis tuition in the comfort of our Istanbul hotel. ... more   less 
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Also Known As:
Grand Hyatt Istanbul Hotel Istanbul
Istanbul Hyatt Regency
Hyatt Istanbul

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